1. Thomas P Gross , M.D

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    Irmo, SC

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    Thomas P Gross , M.D

    3.0 (2 reviews)
    Closed 8:30 am - 4:30 pm

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    4 years ago

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    5 years ago

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    Palmetto Bone and Joint - Irmo - Palmetto Bone & Joint, P.A. business logo

    Palmetto Bone and Joint - Irmo

    1.0(2 reviews)
    0.7 mi

    After months of preparation for a Jiffy Knee Replacement scheduled for September 2, 2026 going to…read morethe gym everyday, physical Therapy, buying everything I need for post surgery, freezing meals, etc. the surgery scheduler called as I was in my car with my husband to tell me my lab work expired. My husband was in the background saying why would you have scheduled her earlier for the labs when you knew they would have expired the surgery scheduler told him I am not talking to you I am talking to the patient and you are being disrespectful , he was not being disrespectful he was concerned and upset that I would have to go through all that again. then the unforseeable and uncontrollable happens making sense for me to postpone my surgery until November. Well the surgery scheduler was furious and told me she was charging me a $500.00 cancellation fee and to confirm my credit card number. I received a call later that Dr. James Logging waived the $500.00 cancellation fee and the person who called said they didn't have time to play games and that the Doctor will not be rescheduling me. This establishment is extremely rude and unprofessional and I feel this is because he is the only Doctor who performs the Jiffy Knee surgery in South Carolina so they feel they can treat and talk to people any kind of way. I am actually blessed that this happened as I would not and could not be in the care major surgery with these type people.

    The doctors are good. However, the office staff don't care. Once they schedule you for an…read moreappointment, call at least twice to make sure they haven't messed it up. They don't appreciate the fact that patients that are in pain aren't in a position to be postponed a week or two because of their nonchalant indifference.

    Palmetto Health-USC Orthopedic Center - Lexington

    Palmetto Health-USC Orthopedic Center - Lexington

    2.7(9 reviews)
    5.5 mi

    Easy to get an apt, very nice clean facility…read more Dr Holmes arrived at 1130 appt, my appt was at 10:15. Didn't see Assistant until 10:55, Xray 11:10. Very slow service, nothing unusual with going to the Dr. The office was busy the day I went. Very professional, Dr Holmes has good bedside mannerism, let's the patient actually discuss the issue. He gave me good options for my issue. I will use Dr Holmes in the future if needed.

    Right Elbow Tendentious: I had a horrible experience with…read morethis Dr. McFadden. The nursing staff at the facility is fantastic!! It was just this doctor. I was scheduled for surgery and was uncomfortable with some of the practices of the PA due to my lack of knowledge on the situation. All I know is that after the cortisone shots were administered my situation became worse. I did not want to be cut open until I found out why my situation had become worse after the shots. I was also concerned that when I spoke with Dr. McFadden for the first time about my elbow, he was unaware that I had an MRI done and was already discussing surgery. When he opened my MRI, at my request, he told me that he could see the problem, but it wasn't the worst he'd seen. Still surgery was the next step. The surgery was schedule for 2 days later. I had to cancel my first surgery appointment because I had to pay 20% upfront (that was told to me by the nursing staff) and it being the end of the month, I didn't have the money until the 1st of the following month. Also, 2 days was too quick of a turn around to have my wife take off of work to drive me to the facilities and home. On the day of the rescheduled surgery I fasted the night before, had the requested clothing on, and had my wife take vacation from work to drive me to surgery and remain with me for 2 days afterward as requested. I was fully ready to have the procedure done. Since I was the first surgery of the day, Dr. McFadden was not in yet and I had to wait for him to come in to speak with him. He came into the facility and was irate that I was not already prepped for surgery. The conversation did not go well and when I expressed my concerns of my diagnose and the medical practices of his team, I was meet with hostility and anger. I am the patient and have every right to feel comfortable before someone cuts my body open. However, when I told Dr. McFadden that I was feeling uncomfortable with the procedure until I have better answers on why my situation became worse after the shots, he told me I put him behind schedule and that I am wasting his time. He expressed his frustration that I didn't want to proceed that day with the surgery by stating "You've cancelled on me twice now" again the first cancellation was because I didn't have the money to pay upfront or enough time for my wife to take off of work. He then told me my elbow got worse because it just got worse and then said, "just don't do anything then". I asked why he didn't know I had an MRI done and he said, "I don't need and MRI to know you need this surgery" So why take the MRI??? I asked myself afterward.... He told me to reschedule for another day. When I was walking up to the desk to reschedule, he stopped me and said "you know what? Don't reschedule! Just find yourself another Doctor! To which I replied "OK" and peacefully walked out. I don't know this to be a fact, but this entire event made me feel as if Dr. McFadden and the entire USC-Ortho Center didn't care one bit about my health, but simply wanted to cash in on a seemingly unnecessary MRI and surgery. Also, they had no empathy for patients that may be feeling uncomfortable with surgery. I had legitimate questions but what if I were a someone who had never had surgery before and was terrified about being cut open?!?!? Would they be treated the same way?!?!? Every patient has the right to ask question and be comfortable with surgery. They don't have to blindly take the word of a doctor because they went to medical school. I have too many people that I know tell me that after surgery they were worse off because they just went with what the doctor said. I was in the Army for 6 years and know a thing or two about botched surgeries. This is completely unacceptable, and I will not rest until this man is properly reprimanded for these actions. No one should ever feel bullied into having surgery or chastised for questioning a doctor's diagnosis. EVER!!!!

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    Lexington Orthopaedics West Columbia - Front door

    Lexington Orthopaedics West Columbia

    3.0(2 reviews)
    6.6 mi

    Well don't break a leg to try out their service but if you do they will take care of you. Probably…read morethe best experience ever going to a doctor. They are super nice and professional. What's amazing is how quickly they see you and get you along your way. It's probably faster than going to a drive thru at a restaurant. Unfortunately I broke my wrist but thankfully I came to the right place for care.

    Dr. Lee's procedure to repair my elderly mother in law's broken went well. The first two post op…read moreappointments aligned with the higher star ratings. The visit today was the polar opposite. Dr. Lee was short tempered, appeared to be rushed and was highly disrespectful to my mother in law. It is known by all that she is hard of hearing. During the visit she asked a question to which she did not hear Dr. lee's reply the 1st time; about her shoulder pain most likely being arthritis . She posed the question again to which he responded, and I quote, "I just told you it's arthritis!". This followed him telling my husband "she drove before surgery, so she can drive again now!"when he asked about additional( medically identified by Dr.Lee) in home PT visit vs in office PT visits. My husband over looked the first curt response to him by dr. Lee and brushed it off as Dr.Lee having a bad day. However, the reply to his mom could not be excused. We are done with Dr. Lee & will find another provider.

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    Lexington Orthopaedics West Columbia - Healing broken wrist

    Healing broken wrist

    Lexington Orthopaedics West Columbia - Healing broken wrist

    Healing broken wrist

    Lexington Orthopaedics West Columbia - Healing broken wrist

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    Healing broken wrist

    Thomas P Gross , M.D - orthopedists - Updated September 2026

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