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    Thompson Auto Sales

    5.0 (1 review)

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    11 months ago

    Fair pricing. Extremely helpful and trustworthy. Reliable vehicles and no malarkey. It is what it says it is.

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    Red River Dodge Chrysler Jeep - Left (Joey) Tim ( my husband) and Michael (right) RED RIVER DODGE HEBER SPRINGS, AR

    Red River Dodge Chrysler Jeep

    (20 reviews)

    Grateful for Derek McMahan and Andrea at Red River Dodge for making this process so easy and…read morestress-free! They went above and beyond, even delivering my new truck to my workplace. After totaling my previous truck on the interstate and, by God's grace, walking away without a scratch or missing a single day of work, I knew in my heart I wanted another Ram because of its durability and safety. Thank you, Derek, for taking such great care of us. If you're looking for someone who is honest, professional, and truly cares about his customers, I highly recommend asking for Derek McMahan at Red River Dodge. Thankful for God's protection and for such a wonderful buying experience!

    Bought a brand new Ram truck and began experiencing serious and dangerous issues at around 3,000…read moremiles. The vehicle randomly stalls while driving, shifts itself into park, and engages the parking brake. It then struggles to restart and fails to properly charge the battery, causing loss of essential vehicle functions. This is not just an inconvenience--this is a major safety hazard. I do not feel safe driving this vehicle, and I absolutely will not allow my family to ride in it. The dealership has had multiple opportunities to fix the problem and has failed. They have blamed wiring, battery issues, or claimed they can't find anything wrong. At one point, they opened a STAR case and replaced the MGU (Motor Generator Unit), stating it tested bad. Even after replacing a major component, there is still no confidence the issue is actually resolved. I have repeatedly been told the problem was "found" or "fixed," only for it to happen again. At this point, it is clear the root cause has not been identified. Customer service has also gone downhill. What started as a helpful experience has turned into staff being rude and dismissive simply because I've had to bring the truck back so many times. Getting a loaner vehicle is extremely difficult unless you escalate the situation to management. Stellantis has been no better--refusing to take accountability for what is clearly a defective and unsafe vehicle. I am making payments on a truck that is unreliable, unsafe, and not fit for normal use. This has been a complete failure from both the dealership and the manufacturer. If you are considering buying a new Ram truck, I strongly recommend you think twice.

    Cowboy Chevrolet Buick GMC

    Cowboy Chevrolet Buick GMC

    (2 reviews)

    I wanted to shout out to the service department at Cowboy Chevrolet in Heber Springs, AR. We bought…read moremy husband's truck from them 2 years ago. We bought the extended service contract. My husbands truck started messing up, he thought it was the transmission, we took it up there on a Friday (last Friday 9-23-22), mechanic drove the truck and agreed with my husband that the transmission was definitely going out, we left his truck there even tho they told us the transmission would probably be on back order. The service department staff put in the claim, had the transmission the next day and had all repairs done by the following Friday 9-30-2022. We picked up the truck paid the $100 deductible and was very satisfied with the service. If I had to be a critic about anything at all the only thing would be them cleaning up after getting into and out of the truck with greasy hands, wiping off the steering wheel and door handle would have been nice. But the staff were super nice, kind and efficient. Checkout was quick no waiting. Thank you so much for a great job done well.

    I wish I could select no stars or negative stars. Charge you for aftermarket accessories they say…read more have been put on the vehicle when in actuality it has been equipped with the stock parts just made to look like aftermarket parts. What a joke! Just another car dealership getting over on the customer. Do not buy a vehicle from here unless you want to get the shaft.

    Thompson Auto Sales - car_dealers - Updated July 2026

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