Absolute lifesavers! Blown away doesn't cover it! I came to…read moreAutohaus in a last minute panic. My dad was arriving in town and I desperately needed my car's interior cleaned ASAP. I honestly wasn't sure anyone could help on such short notice, but these guys didn't hesitate. The result? I stepped back into my car and felt like I was picking it up brand new off the dealership floor. Immaculate. Every surface, every corner completely transformed. I couldn't believe it was the same interior. What made it even better was how accommodating and kind everyone was throughout the whole thing. They worked around my schedule without any fuss, made it happen quickly, and were genuinely a pleasure to deal with from start to finish. This is the kind of service you don't forget.

They took 2 days longer to detail my bike. In the process they ran the buffer against my seats and…read morecut grooves in them. They denied doing the damage. I now have to take them to small claims court to get them to pay for the damages. I wouldn't recommend taking anything there.

This review is in praise of Gaven Farley and the sales crew at Bill Colwell. He almost makes up…read morefor Ford's delays and lack of incentives. ;) I am a tough customer. I ask questions multiple times and go over every last detail before buying. Gaven was very patient and didn't try the typical sales tactics - no four square or VIN etching/dealer prep nonsense and his numbers were always accurate and within reason. While no dealership is perfect, you could do a lot worse than taking a few minutes extra to drive to Hudson.

This review is for Colwell Motors in Mason City, which is owned and managed by the same team as…read moreBill Colwell Ford in Hudson. I'm posting here because the Mason City location is not listed on Yelp, and customers should be aware of my experience with the Colwell ownership group. I had a very disappointing experience with Colwell Motors. The dealership failed to disclose damage they already knew about, and their management team refused to take responsibility after the sale. Before buying the car, I asked multiple times if there were any issues. I was told there was "one small imperfection." After the sale, I discovered significant damage on the other side of the vehicle that was never mentioned. A member of their management team later admitted in writing that he saw this damage before the sale, yet it was not disclosed to me. When I brought this up, the dealership denied responsibility, contradicted themselves, and ignored clear evidence. Their management team refused to correct their own mistake and tried to shift blame instead of addressing the issue honestly. It's clear from my experience that the Colwell ownership group is focused on making the sale, not taking care of their customers. I would not trust their management team.

We made our first stop at Rydell Chevrolet today (normally Dan Deery people) after debris in the…read moreroadway caused a flat tire and initiated an emergency stop. Bryan at the service desk said they didn't have our size in stock but could get them much later in the day. He didn't want me and my family (with two young, impatient boys) to have to wait all day so he directed me to Tires Plus across the street. The price he could give me for tires if we would have waited was as great as everywhere else but instead sent me where it was better for me and not the company. He aired up my flat tire to get me there at no cost. Bryan and his excellent customer service are the reason we will be doing all future vehicle service at Rydell!

No one wants to have this nightmare happen. But it did to my friend and they refuse to make it…read moreright. They scammed my friend. Left him stranded with a dangerous locked steering wheel. They refuse to make it right or obey the law. Read more here: https://www.facebook.com/share/p/17ZiGkdVMv/

They do good work, they charge a lot, fairly quick. open ALL THE TIME. great in a pinch.read more

Get tire patched there, bought tires from them and they were quick about the service and if they…read morewere busy, I had just the wheel so they could call me when finished. I like the prepping they do to the rim so that the next morning, the tire is not flat the rim was rusty or gummed up and let all the air out. Never have had to return for a redo.

Bought a new truck here. Quick transaction and no BS. Fair value for my trade. Great salesman that…read moretook the time to explain all the workings of the new truck including the setup of the profile screen and connection to my phone. Explained every button!

I enquired about a particular truck that I have been looking for for several weeks. I found it on…read moreautotrader and reached out to Jayden at Dan Deery. I was told that he would be asking his sales manager the questions I had and would get back to me shortly. 24 hours later I asked for a sales manager and was told the truck was sold. Sales must be really good when a salesman can leave a 93,000.00 sale on the table and not care about it. I would NOT do business with the company. Period.

Absolutely great service! My Mercedes was brought in with a "check engine" light on and I was…read morereturning back to Virginia. A quick read out from O'Reilly's gave a fault reading for the thermostat. When I picked up the car, Dennis gave me a mutilated pair of eyeglasses...not mine...that fell into the compartment and wrapped itself around the radiator fan. It took him a few hours to isolate the problem...and no thermostat replacement. Dennis billed me $300 LESS than he originally quoted. They are as honest! I can not say enough re: my experience here! If I could give ten stars I would!

Dennis is a life saver and the customer service was top notch. Stop by without an appointment but…read morewas not turned away had my car back in a day.

I am a long time customer of this repair shop. My experience with them is very good. Nothing like…read morethe Don't Go There review that is in their reviews. I have not experienced anything like that . Contrary to that I have received prompt service , reliable work and helpful suggestions. As a verified customer I recommend them.

Stay away!! First off, I'm an auto mechanic in Norwalk. My girlfriend's car broke down in Cedar…read moreFalls. She had it towed to this shop. They "diagnosed" it as a blown motor. I had a very hard time believing that so we told them I was coming to pick her car up with a trailer the following weekend. They then tell us that they will be charging like $20 a day for the car to sit in their lot. Long story short, we had AAA tow it from their shop to the one I work at in Norwalk. They had told us that oil was everywhere under the hood and the motor was toast. I checked it out and found coolant everywhere, not oil. I then found that the water pump had locked up causing the timing belt to melt and shred itself which ultimately caused the motor to jump time and not run. I spent a little over $200 on a timing belt kit and fixed the car no problem instead of listening to their nonsense and putting a whole new motor in it which would have cost thousands!

Needed a tire for my car and I hate buying new because my car probably won't last 80k miles. 30…read morebucks I got a used tire that looked like you could throw it up on the shelf and call it brand new. Very laid back atmosphere and super friendly. I'll definitely call here first anytime I need tires or parts. I even heard the guy behind the desk running through a list of places this guy could get a certain part they didn't have, giving him options that he may not have known about. This is exactly what I do at work, if I don't have it I'll find it for you, it brings customers back.