We run a collision shop down here in Dallas tx and these guys are the WORST DEALERSHIP to supply…read moreparts from. They NEVER answer their phone, they NEVER call back, and they send the incorrect parts!!!! Beware!!!!! Do better Rydell. Ps. DJ MANAHL IS TERRIBLE AT HIS JOB AND CUSTOMER SERVICE. He's their 'power train and collision specialist'. He's special alright....

They will tell you they are "no pressure" but will give you the same slimy sales rebuttals if you…read moreeven think about backing out on a possible purchase. Kyler in the finance department was not only extremely pushy about signing a service contract, but especially rude about not wanting a service contract. This service contract was not even mentioned until it was time to apply for financing. Chad the sales rep was pretty pushy with rebuttals, especially when he thought he might lose the sale. However. Kyler was a whole extra level of rude. He had to excuse himself from his office because he waa so angry by the end of the interaction.

Brought our car in for service and the quoted price was beyond ridiculous. (We can have the work…read moredone for free in Davenport IA, but had they been reasonable we would have it done here). We also thought about trading it in. Nah, they don't need to sell vehicles. I saw a review from 2019 stating the lack of customer service. It hasn't improved!! They apparently like to tell customers, I don't need to sell this vehicle. Congratulations, it's been on your lot for 2 months and with that attitude, you couldn't give it to me.

After a terrible expirence with another dealer in Atlanta Georgia, I thought I found a better one…read morewith Dan Deery Motors and apparently I was wrong. Bought the truck and parked for the first few weeks knowing I really didn't need to use it. Planning on a trip to Utah at the beginning of April figured I'd better put some miles on and make sure nothing pops up. First few trips no issues and was going to put my 5th wheel hitch in to pull my enclosed trailer and the gooseneck ball was siezed in the truck after a few attempts to get it out, I got under the truck and realized the the rear wheel seal were leaking terribly and had covered the entire bottom side of the truck in gear oil. Know the Dan Deery's service department had done the rear rotors before I purchased the truck it made me questions if the seals in the hubs were done when the rotors were changed. For those who don't know you have to remove the hub to replace the rotor on these trucks. Any GOOD and HONEST mechanic or shop with a lick of good sense replaces these seals whenever you remove these hubs. Called on Monday talked to Dylan Deery on was told the seals would most likey not be covered under their 3 month 3000 mile warranty. As a technician with 8 years in the automotive field professionally and certifications through the CVTC Technical School and various certifications through General Motors including specializing in diesel trucks, I had no real interest in paying a shop to do these seals. Pulled the hubs on the truck and it did not show signs on the seals being changed and when refilling the fluid found I had to add 3 qts of gear oil in a system that only holds 4.5qts. Called and talked to Dylan again and asked if they have record of the fluid being checked during the safety inspection.... He did not know if they checked fluids during a safety inspection!!!!!! Shit like this is mind blowing as a technician and shows either a lack of understanding or just not caring in the industry they are in. He said he would talk to his service advisor and get back to me. I recieved a voicemail while at work and was told they do not pull the differential covers and check the differentials during a safety inspection.... cool most shops don't..... and in the voicemail let me know that oil leaks on something with 99,000 miles is normal and also that " I GOT A PRETTY GOOD DEAL ON THE TRUCK AND SHOULD BE HAPPY" got that voicemail saved. Returned his phone call and for lack of a better way to say it got the run around. Highlights are as follows: Told again I got a good deal on the truck If im a technician how come i didnt catch it on the lot before i bought it we dont know if you installed the parts properly you kinda sound like you may know what are talking about but we dont know for sure Still could not get a straight answer if the truck at any point and time had record of the differential fluid being checked. Wrote this phone call off as one of worst I have ever particpated in. Jump forward to this Friday go to drive my truck and get a code P2453 differential pressure sensor circuit a perfomance. Truck goes from completely fine to saying to DPF is plugged see dealer ( I'd rather not). Have a sensor ordered and hopefully this is and easy fix but is possible the DPF is plugged and is $1750 to replace. But just in case you are wondering the Dan Deery 3 month 3000 mile used car warranty does not cover emissions systems.... like im really surprised at this point. As a technician this sucks its annoying and I'm pissed off in general. Already looking into the possibility of cancelling this trip to Utah because I'm not sure I trust the truck. Looking through other reviews this I'm not the only one and I would really 2nd guess doing buisness here. After this gets posted their will be an automated message saying please call us and let us know how we can make this right.. blah blah blah. You have my number call me if you want to make it right because this truck I got a good deal on sat on your lot for 4 months and had shotty half ass work done to it by a dealership that is trying to cut corners to save a buck.

When shopping for a used car it is important to do your homework; history of vehicles, years and…read moremodels of cars that have problems, accidents and type of titles to name a few. When I first purchased a car from JSM I hadn't done my homework as well as I thought. Unfortunately, the car I bought had a lousy transmission (beware of certain CVT transmissions) and wasn't drivable for very long. Fortunately, Amir at JSM was willing to take the car back and I was able to use the credit given to me toward another vehicle. Amir was honest, understanding and flexible to our situation and did what he could do, while still running a business, to make it right for all parties involved. The second car I purchased, after doing my homework and due diligence, from JSM has been a solid runner. Thank you Amir and JSM.

Shop anywhere else! They agreed to a price, and then started tacking on addl fees. When I decided…read moreI didn't want to make the purchase, they wouldn't give me back a 500 deposit I gave for them to hold a car until I could get to the dealership. I ended up completing the sale (again they had my 500) and they buried the title from accounting and the person that's ultimately signs ot. I texted both salesperson and finance and they promised to check, but didn't. Finally 9 days after the sale i got ahold of the title person. She had no knowledge of the transaction. She found it and sent it to me next day. If you want to work with an oversized toddler, then Ben Baker the business manager is your guy. If you want to buy a car from a professional dealership shop anywhere else!!!! By the way. If you are still reading, i did receive three requests for reviews from them, but no followup to close the deal. ​​​

Had deal with salesman to purchase new vehicle, even was still waiting for car to come in ( longer…read morethan originally stated) stopped in to discuss trade in and was then informed they were going to charge me $3,000. to $5,000 more over sticker price and originally stated price. Not only shocked by was kinda funny how the previous year when I bought a new same model car they bragged how bigger dealerships in Des Moines charge over sticker price and they don't do that, well i guess the almighty greedy dollar won out. i feel sorry for the great salesman that I had (Tom) that was put in the middle of all this and was the one I believe at the last minute was instructed to inform me over the price change - BE CAREFULL I GUESS THE OPPORTUNITY TO MAKE MORE MONEY IS OVERCOME THE IMPORTANCE OF RELIABLE CUSTOOMER SERVICE AND HAVING REPEAT CUSTOMERS

Terrible pushy and after we said no they got mad and brought false claims over the phone about my…read morekids they intailly called to ask how can we make this right I explained to them that we didn't want that car and why and he says I'm the general sales manager of the store how can we make it right I explained what went wrong he said well we did have u approved but not no more don't come hear okay cool dude we don't want it 200k mile car for ten grand bruh and u don't call a customer say how can we make it right and then go off about their kids that's not how u do this ! Stay away people ! Nice until u say no !

My family drove over an hour to this dealership. Before leaving our home we were told earlier in…read morethe week "We have great news your approved." Most times that is great to hear. We had told the employees at this place what we had for stipulations on money, that we didn't have a down payment besides our trade. They had made it sound like no problem it will just make a payment higher. We decide ok let's give this place a try. Only for them to offer us next to nothing for our trade, which needed work, but the employee that I had talked to knew this ahead of time. The employee we dealt with on this day kept pushing for is there anyway you can come up with $500.00 to $800.00. After telling him from the get go about not wanting to have to put cash down. So yet again another dealership who doesn't listen to the customer. Need to be a little more friendly to people who you want to do business at your establishment. They are only getting one star because zero wasn't an option.

Do NOT recommend…read more I'll lead with this: I actually bought the exact Kia Sportage SX-Prestige that I test drove here, same trim and same specs, from a completely different dealership. That should tell you everything. I came into Witham Kia with no intention of buying that day as I would want to have the weekend to think over such a big purchase, which I made clear before I even walked through the door. The sales associate, Daniel, acknowledged it, and then proceeded to ask me the same question over and over as if repetition would change my answer. I had to threaten to walk out before he finally moved on. The test drive itself was the strangest dealership experience I've ever had. Rather than letting me drive off the lot independently, which every other dealership I visited that same day had done without hesitation, Daniel insisted on driving me first. Fine, weird, but fine. Except he didn't stay local. He drove me over five miles away from the dealership to some parking lot near Washburn before handing over the keys. I'm a bigger guy and I wasn't afraid, but I kept thinking about how unsettling that would feel for someone else. That's not a test drive protocol; that's a red flag. Throughout the drive, the conversation was peppered with excessive profanity. Not the occasional word, but far beyond that. It felt less like a professional interaction and more like I was stuck in a car with someone who had no idea how to read a room. When I tried to leave afterward, again, as I had stated from the very beginning, both Daniel the sales associate and Daniel the sales manager (they both are named Daniel, but Daniel the sales associated isn't listed on their official website despite him working there) pressured me to come back inside. As I began to make my way out, I heard the sales manager say out loud that I was an "A" word, in front of other people on the lot; employees and potential customers. Pro: Absolutely nothing. Con: The boundary-ignoring, the off-lot detour, the unprofessional language, the pressure tactics, and a sales manager who insults customers on their way out. All of it. Tip: Go elsewhere. I went to a different Kia dealership and had a completely smooth experience to buy the exact same vehicle. The car itself is great, just don't buy it from Witham.

We only dealt with Witham Body Shop. We have used them for two accidents. They are absolutely…read morefabulous! Our insurance company tried to short us on factory parts and did not provide a rental car. Angie, the head of the department, was more invested in our well- being than our insurance company. With every bump in the process, and there were MANY, Angie went to bat for us. She stood up for us and got the best parts and the best coverage from the company. This was the service that we had expected from our insurance company but instead received from Witham Auto Body on La Porte Road in Waterloo. We cannot emphasize how well these people do their jobs. They are very professional. They are very knowledgeable in their field. This department is great with communication and information. They are the most dependable in this area. We would certainly use them again if we found it necessary.