Thouvenot, Wade & Moerchen

Called and gave a quote. I had to call several times to schedule and Ron never called me back…read more When he finally answered, he said they were doing the survey in the afternoon. To make a long story shorter, they couldn't do it because of poison ivy, then they said it was going to rain, then promised to come back the following week. I called again, and never called me back.

I would rather give no stars, then one....my former neighbor hired this unqualified individual, he…read morelets his grandson, do the surveying. They also dug out a post I put down on my side of the property, and then had the nerve to say we can do whatever we want we are surveyors. They have no clue what they are doing, and yes they also went off my property pins and property markers to find my neighbors. Highly unqualified and disrespectful. Better go with another company!!

Town & Country Title

3.9

(7 reviews)

The bar for being a good title company is low. The bar for…read morewriting the correct address on a deed is lower. The bar for fixing situations that arise from that is even lower. And town and country title managed to cruise under each bar

Town & Country Title, Co., is a full-service title company offering commercial and residential…read moretitle insurance. Experience and professionalism are the main attributes of this company. Highly recommend. I am a real estate attorney who has been practicing for 40+ years and I use Town & Country Title, Co., for my transactions. They are incredibly reliable. I have always received top-notch service. I highly recommend Town & Country Title, Co., as they are well-informed and responsive. If you are thinking of using Town & Country Title, Co., I know you will be more than happy with their service.

Kunkel Wittenauer Group

Hot water heater went bad,got online that morning before the day was over with ,well before i even…read moregot home from work it was all done and cleaned up,service was quick .

Have not had a good experience with this rental agency. Excessive fees and just overall lack of…read moresecurity, maintenance, and pushing costs onto tenants as much as possible. Just sort of a blah environment here. No benches or any yard work besides mowing and leaf removal.

Palm Tree Realty

Debbie and her husband Mike are awesome!! I could not have asked for a better first time home…read morebuying experience and it is all thanks to Palm Tree Realty! I highly recommend them and I will be referring all of my friends in the future. Thank you Palm Tree Realty!

For the past couple of months I've been working with John Cameron at Palm Tree Realty and I truly…read morecould not have asked for a better experience. First of all, I'm a remote home buyer as I'm active duty military and am relocating to the area. Second, I've never purchased a home before! While these items could have caused various snags in the home buying process, we didn't have a single issue throughout and I could not be more thankful. I was NOT having good luck finding a realtor I felt confident in or trusted so I talked to a few different realtors and finally was referred to Redfin, a real estate application that works with various partner realtors and from there I was given John's information. From the first interaction, John was quick to respond, he always answered my questions and he went above and beyond to make sure I understood the process and the paperwork as we were working through it. He reached out to all the appropriate people at the appropriate times, explaining what I needed to do next and how things would work, and what timeline we were looking at. Finally, he showed my mom houses in place of me since I was unable to come look myself (I live in Hawaii), and he referred me to a fantastic home inspection company (Madewell Inspections). I was cleared to close today (early) and I'm just in awe at how fantastic this whole experience has been. If you're looking for a realtor in the area, look no further as you will NOT be disappointed by John!

Five Star Properties

(1 review)

Used them to buy a house when moving back from overseas. They were very helpful in taking me around…read moreand showing houses. As were they when we moved and sold our home very quickly with them in just a week.

Coldwell Banker Brown, Realtors

1.0

(5 reviews)

Should Brown Property choice to address their issues, I'll change this review, otherwise below is…read morean accurate representation of Brown Rental. After 6 years, apparently Brown rental, Annette and Chris still do the same things in keeping people's deposits. After 6yrs of renting the same property, I gave them 30+ days notice of moving out. They acknowledged the notice and then proceeded to provide zero checklist or expectations of what needed to be done or what they would charge for if not done. After moving out, and prior to turning in keys I had every carpet cleaned, and spent over 6hrs cleaning the entire condo. Brown gave no indication of what to do with the keys. I dropped them off at Brown's office and the receptionist seemed to be surprised by this. I had to email Annette to check on the security deposit and advise where a check could be sent. There was no initiation by them to get this information. I was briskly told by email they had 30days to provide the security deposit. When I finally got the deposit check they deducted $570 for cleaning and housekeeping. The housekeeper alone claimed 9hrs to clean a vacant 3bdrm condo that had already had every bathroom and the kitchen deep cleaned. The carpet in the unit was already multiple tenants old and needed to be replaced not cleaned again, and it had stretch wrinkles in multiple rooms when I moved in 6yrs prior. When I moved in in 2016, Brown didn't bother to paint any room of the condo from the previous tenants. As a result, rooms had scratches, stains, dirty hand prints, and plenty of nail holes. Over 6 years, I repainted much of the unit personally, at my cost, just so I didn't have to look at their lack of maintenance. Add all of this to the already poor maintenance response the Brown provides and they occupy the space between slumlord and vested owner. When the stack of 3 bathrooms were damaged by a failed toilet in the second floor bathroom, Brown took over 5 weeks to repair the unit, leaving a family of 4 with only the master bathroom functional. It was only after repeated calls and emails that they sent their handyman to perform the repair work of drywall replacement, mold abatement, and hardwood floor replacement, none of which was done properly. Someone pocketed a lot of insurance money. They closed multiple maintenance requests for things such as roof leaks and sump pump discharges that weren't draining properly without performing any repair or apparent inspection. If you want a property manager that you need to stay on getting things fixed, Brown is perfect for you. They manage a high number of units in the Cambridge Condominiums, and I spent 6yrs watching the quality of that complex slowly deteriorate.

ZERO SHOWINGS THE ENTIRE LISTING! NO VIRTUAL TOUR! I do not recommend this agency. I'm extremely…read moredisappointed in the level of service from Coldwell Banker Brown Realtors. This is the second agent I have hired from your firm in two years trying to sell my house. The first one was Sally Hohn and then two years later (currently) I hired the services of another one of your agents, Joe Carroll Lic. #475.133398, to sell my house located in Swansea, IL. Its been 85 days since listing in March 2018, and I still don't have a CMA. In fact, your agent failed to do the proper pricing analysis to get the house priced competitively. I don't know why he did not provide the CMA. Perhaps laziness is part of it. He claimed he did one and was having technical issues sending it when I asked him for one. Here is some additional feedback: 1. In my opinion, Price was too high from the outset. According to agent, "The Average price for your home is showing $281,998.00", and yet he recommended it list for 294K. This killed any momentum. In my opinion he should have done his homework, ie CMA, and this would have been apparent. He also told me that he would talk to his IT personnel after telling me that there was an issue with sending the CMA, but he never followed up with me or sent the CMA as he said he would. He also told me he averaged a house sale in 33 days. Not verified on Zillow. 2. Communication overall was poor. He knew I was out of State and the fact that the house and fence were filthy and dirt depicted on the photos, I believe this should have been communicated from the outset before taking pictures. No recommendation from him and a good realtor would have suggested a cleaning. He claimed the house was beautiful, but in fact it was not. I would have paid to get that pressure washing much sooner. Curb appeal is paramount. Check the pic out and see what I'm referring to. It eventually got cleaned, but was too late. Also no virtual tours. 3. No open house in 90 days. I requested them. He should have done an open house. He said he was going to do one, but in fact he did zero. I recommend looking elsewhere for good selling agents.

Eagle Flooring Outlet

4.5

I worked with Michelle for carpet floors. She was very professional and knowledgeable about their…read moreproducts. She asked if the home was an investment or personal property and when I made her aware that it was personal property she went above and beyond with her services. Her pricing was very competitive and the quality put the proof in the pudding. I highly recommend them and make sure you ask for Michelle.

Myself and my dad have both used Eagle Flooring a few times, Jake is our go to guy! He's very…read morehelpful and extremely knowledgeable about their products and what would be the best fit for our project! He's always doing his best to get us the best possible deal and have our product available to us as soon as possible! I would highly recommend Eagle flooring for your next project!

Spencer Remodeling

I hired Fulford for my kitchen remodel because they could handle the entire project, had great…read moreproduct options, and have solid reputation. The kitchen was gutted on a Monday and that Friday the COVID shut downs started. They were allowed to keep working, and did. Everything remained right on schedule and the project finished right on time. I could not be happier. A big thanks to Trent and James - true professionals.

I recently had my kitchen remodeled by Fulford Home Remodeling and I am really impressed with how…read moreit turned out.I really like it and enjoyed working with the people from Fulford.They stayed on schedule and everything was done as we had discussed. I would definitely recommend them to anyone having home remodeling done.

Williams Renovation

4.0

There have amazing quotes for the community def would reach out for a quote! Fast and responsive!…read more .

I am still awaiting an estimate for my kitchen remodel. Shane seems to take his time in getting…read moreback to me.

Accredited Roofing

4.2

(25 reviews)

I can't say enough good things about Accredited Roofing. From start to finish, the experience was…read moreoutstanding. Their representative Steve was professional, knowledgeable, and incredibly easy to work with. He took the time to explain the process, answered all my questions, and made sure everything was handled smoothly. The restoration team was just as impressive. They showed up on time, worked efficiently, and delivered top-quality workmanship. The attention to detail really stood out, and the final results exceeded my expectations. My property looks amazing, and it's clear they take pride in their work. If you're looking for a roofing company you can trust, Accredited Roofing is the real deal. Highly recommend Steve and the entire team!

Excellent service from start to finish. They came out, quoted the job with no sales pressure at…read moreall. The team showed and completed the work in a timely manner. Everything pickup after install. Would highly recommend.

CCT Handyman Services

4.8

Casey was amazing!! I had called him on one day with pictures of an area outside our house that…read moreneeded to be sealed up as water was getting in and sent him pictures and he showed up the next day on a ladder with everything he needed to fix it. While he was up there, he found a couple major holes that were causing water to leak into the house. For a small additional fee, he ran and got the materials and sealed that up too. He was punctual. He was friendly and very affordable for what he does. He seemed to know the solution for both issues very quickly. I would absolutely hire him for other.

Casey Baugh, owner, was so great to work with. Very knowledgeable and knew exactly what needed to…read morebe done. Very reasonable rates. I would highly recommend him.

CBC Home Inspections

(10 reviews)

He did my home inspection. Was extremely thorough. Professional, timely, and helpful. Also keeps…read morehimself available if you have any questions. I would and will recommend him to everyone. I will never use another inspector!

We retained Chris during our house hunt over the course of 8 months. He inspected three separate…read moreproperties for us and we are very happy with his services and the way he runs his business. He is professional, thoughtful and through. He and his team are easy to work with and they promptly produce reports and he was available to answer any additional questions we had after our inspection. I would strongly recommend this business to anyone who needed their own house or a potential home inspection.

CertaPro Painters of Belleville

3.9

(7 reviews)

I want to start off by saying, this location is under new ownership, so this is not a reflection on…read morethe past owners which sounds like they were great to work with. I had them come out to do some painting and staining which was being covered by my insurance company. Be warned, if you have them do work for you, they will not work with you on timing for payment. I was waiting on my insurance depreciation check to be endorsed by our mortgage company. The owner called me and told me that he needed the money right away so that he could pay his contractor. So basically he was trying to make the fact that he couldn't pay his contractor my fault because I hadn't paid my invoice in full yet (I had already paid most of the bill with the first check I received from State Farm). I just needed a week to receive the final endorsed check and I would have paid in full. So, I had to pay the final bill using my credit card which meant paying the credit card processing fee. If this is really how they do business now, then that means they don't have cash in the bank to pay their bills while they wait for payment from customers. This is not a good way to do business and is a huge red flag. My advice when looking for a painting contractor for insurance work, is to ask about their ability to work with you on insurance payments. If they are unwilling to work with you, there are others that will. I neglected to ask first and got burned. As for the quality of the work, the team they sent out did a great job. That's a reflection on the contractor, not on CertaPro themselves, so take that with a grain of salt.

This was an exterior trim job on a two story house. The cost was higher than other companies but…read morethe job was done well. John , the painter was on time ,diligent and completed the job as previously discussed. Workmanship was A-1.

J&S Hauling and Junk Removal

Hauling expertly done....the bid was fair...the many piles of junk were quickly collected with…read moreareas cleaned....various areas were identified with special instructions, "this goes that doesn't" sort of thing...the workers never missed a beat...highly recommend...

Service was performed on time and accurately as requested. Everything was seamless from arrival to…read morebilling. I would use again.

Outpost Inspections

4.5

I have used this company twice and have been totally satisfied with everything. Gary is…read moreprofessional and kind.

I didn't know you could see asbestos with the naked eye. His favorite word is possible. Possible…read morepossible possible. Because he can't confirm anything. Better to cover his ass and leave it on the owner to fix it then to just mark it as passed. Possible that this inspector is an idiot

Jarvis Electric

4.8

(6 reviews)

Our AC wasn't working, luckily Tomlin Heating and Cooling was able to come out to diagnose the…read moreproblem as being electrical in the breaker box. My wife called 15 electrician companies and got a wait time of a week. I have 2 kids under 2 and both prone to health issues so we could not wait that long. I called Jarvis on a whim and now I don't think I will use any other company for electrical work. They said they might be able to get someone out today or early in the morning. I got a call back saying a tech would be at my house in about 30 minutes. From the phone conversation to the technician both very polite, super professional and explained everything in detail. The culprit was a blown breaker which was the wrong size for my system. Labor and parts cost were about average. All in all I can't say enough good things about my experience.

Very friendly staff. Our first appointment was rescheduled due to an emergency on their end. That's…read moreokay. Our appointment wasn't dire and they came a few days after. When they arrived for the appointment they were very informative.

Thouvenot, Wade & Moerchen - contractors - Updated July 2026

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Sq One Contractors

Do NOT hire them! CAN'T get subcontractors to show with ANY consistency. Always "on their way"…read moreonly to be delayed by hours and sometimes the whole day! ALWAYS had to reach out to find out what was going on, only to be given timelines that were hardly ever met. Roof felt placed vertically (not good for watershed, especially on a sloped roof!) then couldn't get the roofer to show back up to fix it horizontally like we wanted (and should have been done in the first place!) in a timely manner. Ordered WRONG siding and then tells us it's "all they could get" on the day they start installing despite NEVER saying it was different size when it came in. Made a BBB complaint because they are definitely NOT A+ and someone needs to know it. Despite a MULTITUDE of complaints laid out to the owner, we were only given 2/3 of a refund of our deposit for "time and materials" of which they removed dormer siding and placed paper, removed shingles, and placed the roof felt vertically (again, not the way we wanted). They tried to offer to finish for free but given they couldn't get workers to show consistently and my husband WASTED 6 DAYS off work for what we were told was a "2 day job", we had lost ALL faith for them to complete and no longer wanted them on our property. Only took less refund in order to avoid taking them to court and wasting even MORE of our time (and money) on this horribly mismanaged company. Owner only offered a full refund IF we took down our BBB complaint because their BBB rating is more important to them than actually doing the job right, doing what was promised in the amount of time promised, or providing better management of their subcontractors. Wish I would have just flushed that 1/3 down the toilet or done something good with it than ever hiring these people.

I scheduled to replace my master shower with another contractor; unfortunately it was apparent…read moretheir schedule and my confidence in their work was not the right fit. Sq 1 Contractors were highly recommended and they delivered. Bob's professionalism and his detailed work breakdown not only gave me the confidence in their quality of work, but their schedule and service exceeded my expectations. If you are looking for quality, professional workmanship - Sq 1 is highly recommended.

Metro East Deck & Fence

I would give zero stars if I could. He took $13k down payment on a project. He showed up a month…read moreafter his supposed start date, and only did a couple hours worth of work. He hasn't been back now in 2 months and doesn't respond to us anymore. We are seeking legal recourse to recoup some of our initial deposit.

I am very happy with the fence that I got done from Virgil at Metro East Deck and Fence. My fence…read morewas done exactly how I wanted and the great workmanship will ensure that it will last for years to come!

H&F Exteriors

4.5

(16 reviews)

Bryan regularly communicated with appointment details and was punctual. He explained the process…read moreand what would be needed to do the job. In the end, I was looking for more of a quick fix, but I would feel confident using H&F Exteriors for a future project. Thanks Bryan!

It felt like we were cared for by family. Details were not overlooked, excellent check ups and…read morecommunication, great workmanship, and fantastic help with insurance need. I can't imagine going else where for a new roof. Highly recommend.

Robs Concrete, Inc

(1 review)

I had a new driveway, patio and walkway put in by Rob's and am very happy with the entire process…read more Received a fair bid and they started as agreed in a timely manner. They made sure I got what I wanted and satisfied with every aspect of the project. He also went over how to care for the concrete in the future. Rob and his crew were a pleasure to work with and I highly recommend if you are looking for concrete work.

Elkins Contracting

Someone driving a company truck was cutting a lot of people off including me on a busy road. Then…read moreproceeded to break check me after cutting me off. Doesn't seem very professional considering he's in a companies truck with material for a job in his truck too.

I'm attempting to go with a small business versus the Big Box stores BUT this company made it hard…read more I was provided two separate estimates less than a year apart and the price was double

Cochran's Concrete

Crew grilled meat with open flame on top of utility box with high voltage warning on the outside…read more Also left behind lots of garbage (packaging from lunch and even some dirty socks) in neighboring yards. When confronted they were incredibly rude, argumentative and dismissive. Nothing was picked up. Overall the job was not done right and now the end of the driveway they redid always has a large puddle of water at the end of it. Look elsewhere for a professional job

The crew was amazing. Awesome finishing touches. Would absolutely use them again…read more Fair price, quality work, drastically faster than I imagined.

M & M Fence

3.5

RUN. The "savings" is real. As real as the 2nd company you…read morewill have to call. Problems or questions...you will definitely not hear back. If they screw something up and say they will be back... you can count on a no show, no call, and the silent treatment. As someone who has spent north of ~40k, it's sad. You wouldn't expect that from Mike. Still have the red wax and colored caulk smeared all over my new deck boards and face boards. They did make sure to soak it with gasoline before leaving. Thats awesome on composite. Like Mike says, "just hide it with WD40 if it still shows." I'd love to remove this. I'd love to have him call me back. If you see this and are considering using him and he picks up the call. Ask about me. Tell him I'd love a call back. Respect is earned just like reputation. Sad. Mike if you see this, don't worry about sealing the colored and stamped concrete I had you do under the deck. You can keep the money. I got it taken care of. If you needed to borrow money you should've just asked. Taking advantage of people is the wrong way. Karma sucks, I hope you work it out.

When I moved into my home, the fence was already old and in bad shape. It eventually started to…read morelean in one section so we contacted M&M Fence. We were very excited about what we heard from Mike, so we hired them. We were given a time frame that they would start, but it ended up being several months later. That winter was an extremely cold one. No problem! We also agreed that they would take down the leaning part of the fence right away. They did not do that. As a result, we received a violation notice from the city. Mike was nice enough to contact the city and let them know we had hired them and came and took down the leaning part. Fast forward a few months later, they finally get the fence up. Shortly thereafter there was an issue. We were told we have a 7 year warranty, so we called them. After multiple calls, they came out and fixed it. Great! Currently, one of my gates is literally falling apart. So, of course we reached out to Mike again. My husband initially reached out to Mike at the beginning of last year. He told my husband, they were behind again because of the weather, but they would take care of us. Great! No problem! Quite a bit of time passed so we started reaching out to Mike again. We texted and called all of last year and have not received any kind of response. I don't typically do reviews, but to be completely non-responsive is not ok. Unfortunately, they do not honor their word, so we will have to find another company to fix our fence. I really hate that they have chosen to do business this way. I would not recommend them.

Collinsville Ice & Fuel

3.3

DO NOT BUY TOP SOIL FROM THEM. It is very poor quality. It is clay soil and compost. It is large…read moreclumps of CLAY dirt. I called to talk to them about it and they were very rude. I bought 6 tons of clay soil that I could not use in my raised beds. They offered No refund no options. I will not use them again.

These people are awesome, we have used them on several projects and they are knowledgeable,…read morehelpful, and more importantly do what they say when they say they will.

Galati & Sons Tuckpointing

Galati & Sons do exceptional work. We had quite a bit of tuckpointing done to our whole house. Yoni…read moreOrtega, the foreman, was fantastic. Yoni & his crew showed up on time each day, were very polite & extremely hard workers. The workmanship was outstanding & they did a great job of cleaning up upon completion. The whole process was smooth from start to finish. I would highly recommend this company.

Galati and Sons Tuckpointing did a great job on our chimney repairs and sealing afterwards. They…read morecleaned up after the repairs. Very professional. Highly recommended!

Dawn To Dusk Landscaping

3.7