Had Chaney install a Provia front door on our home. Fantastic job. Greatest company in st louis…read morefor windows and doors. House looks like a million dollars . Will easily recoup cost plus some when we sell . Stay away from big box stores with there terrible installers. Can't say enough good about this company.

Had all new windows put in a while back. I tweaked one while cleaning it and couldn't get it…read moreclosed. I called and got an immediate response. They sent Ben out to fix it for me. He was so kind and patient in explaining how to avoid the problem in the future. Love these people !

This is an excellent company. The owner, Shannon, arrived on time, finished 9 screens in record…read moretime, and kindly helped me tape up a broken window. You just can't beat the quality, value, and service. Highly recommended!

If you're in need of screen replacements OnSite is the company! From initial contact bid with…read moreShannon, communication with job coordinator Tracy & job completion by Max they are the very BEST in providing excellent quality service to their customers before & after job completion. Thanks again! Elaine, Crystal City Mo.

We are getting quotes right now from only Delco since they've been in business a long time and have…read moregreat reviews so I haven't used them yet but we're going to because we have four windows in the basement as they need to be replaced.

Terrible experience from start to finish. The sales person Desiree flat out lied about basically…read moreeverything. New showers in both our bathrooms. Was told theyd do 1 then the other. We wouldnt be without. However because theres no communication as they just contract the jobs out both bathrooms were gutted. No shower for 4 days. Sloppy work.. Gave us a broken panel and patched it with caulk. 2 days after job "completed " my entry ceiling was soaked with water from the master shower. 3 more days without a shower im just glad its over.

Found this business to replace glass in 3 Anderson windows. was told over the phone that it was no…read moreproblem, just send pictures with measurements, pay a deposit, drop off the casings, and come back in 2 hours. After returning the owner stated he was unable to complete the repair due to not having the right sized glass in stock due to miss measurements and proceeded to demand $440 or he would not release the casings. After trying to rationalize with him he became aggressive took my iphone as collateral, got in his vehicle and blocked our vehicle in his parking lot. At this point we just wanted to leave but was forced to stay until calling the police who was able to help us load our casings and leave. We are still waiting to decide if pressing charges is necessary as the StLouis Police have done an excellent job in following up with us stating not only was this a traumatic experience but a crime.

They have fixed broken widows for us and also handled an exterior door replacement in an older…read morebuilding that required a special order door. It all turned out very well. Very professional with reasonable rates!

The owner and installer were knowledgeable and professional. The communication was good. We love…read moreour new door and would recommend this company. They did a great job.

We totally appreciated the crew showing up early, with all necessary materials, supplies and they…read moreeven wore mask-Great! They worked quickly & double checked their work & asked my opinion b4 they cleaned up the entire work area/perimeter of all work debris. I love each window & door installation on our rental properties & our personal homes. We were a referral now we refer our friends & family!

Jared Hoffman was so friendly, patient and kind with my crazy household while providing a quote…read more I enjoyed the details from the company information, door and glass information. Jared was very informative. Love the samples between the digital views and glass samples. Highly recommend this family owned company

I hired STL Windows and Doors to replace 28 storm windows on my home because they were highly…read morerated. I was told that the windows would be fully custom to fit my existing custom interior windows, however, the storm windows I received are not custom and do not line up with my existing interior windows (see photos below). Honestly, I just wanted this fixed as it degrades the look of our home and is not what I ordered. What the company will tell you: 1. They tried to remedy the situation, but the company they use is no longer making storm windows so there is nothing they can do. 2. They apologize if the windows are not aesthetically pleasing or do not meet my expectations (disregarding the fact that they are not what I ordered). 3. They pride themselves on customer service, their reputation, and their customer's satisfaction. What I will tell you: 1. When I alerted them to the issue, they said, "It is what it is." They also told me that the storm windows only came in a 50/50 split (and not custom). I contacted the supplier myself and confirmed that the windows are available to order in custom sizes. When I told the company this, they said that they had reached out to the supplier and since they were no longer making storm windows, there was nothing they could do. I asked if there were other solutions, such as contacting another supplier, but I never received an answer to that. They also claim that I didn't tell them of the issue until the job was complete, but I told the installer (who happens to be the owner's sister) at the beginning of day two and her fiancé (the salesman) came out at the beginning of day three to see what the issue was. The job was not completed until the end of day three. I did not correspond with the owner until I filed complaints and contacted a lawyer. 2. "Apologies" aside, I must now pay another company considerably more money to fix the issue caused by STL Windows and Doors. 3. Their actions do not align with priding themselves on customer service. To outline a few of the particulars (without going into too much detail): they've blamed the original salesperson who no longer works for the company, they lied about the windows not being available in custom sizes, they then blamed me after I found out that they are available in custom sizes, a window was installed broken and has not been fixed. Please SHARE this with family and friends to help them avoid losing money to false promises. Thank you!

Had an excellent experience with this company. Had an exterior, Marvin door with a deadbolt that…read morestopped functioning properly and became stuck in the extended position. I could not shut the door at all. Initially they helped me understand how to make the repair myself but when I chose to give up and call them, they came out as quickly as they could. Would highly recommend!

We just had several windows replaced by Windows, Doors & More at our home in the St. Louis area…read more To say we are pleased with the result would be a vast understatement. Dan carefully walked us through the many product and pricing options and explained trade-offs with each - in an informative, no-pressure way. His advice was invaluable and we are just really pleased with the outcome. The installation process was efficient and with care and attention to detail. All done in less than a day. So, a resounding recommendation to Dan and his team. Great job - thank you!