The MOST impersonal experience I've ever had at any professional office.my therapist was having a…read morerunning conversation with the receptionist about restaurant and recipes. It's as if I wasn't even there..

Short story: I threw my lower back out pretty good, a) running on pavement for the first time in…read moreweeks (treadmill has been a great investment) and, b) running on new sneakers which were defective. Anyway, I was essentially debilitated for 48 hours, we're talking hobbling around, could barely tie my shoes, and in one 15 minute session, was 75% better! I'd recommend Craig to anyone, he really knows his stuff.

As somebody with a decades long history of back injury with the kind of pain you can imagine, I…read morehave been seeking chiropractic help for many years Lots of travel has given me the somewhat sad privilege of having been seen by many chiropractors all over the world. I don't travel much now and I feel lucky that I have found Dr Janet to take care of me when I've done something to pull my back out. She is that most dedicated chiropractic professional I have ever met. If she can't fix you , it won't be for lack of trying

Over the past 25 years I have had a slew of Chiropractors work on my back…read more Dr Janet has the greatest touch, as she does a blend of Chiropractic and deep tissue massage, and takes her time getting stuff in to the right places. Thumbs way up !

We recently moved my father-in-law into the Villa. I can't say enough about the staff and how…read moreamazing they have been. The facility is beautiful and so clean. The food has been great and we have sat and watched the meals. From the admissions director Chelsea to all the staff, they have made this transition go so smoothly.

Since attempting to secure an apartment for a family member in December, I have encountered…read moresignificant issues with communication from the administrative staff at The Villas. I called multiple times to request the necessary paperwork to admit my family member, but I received no return phone calls or emails. How could they inform my family member that they would accept him without completing any paperwork? Initially, everything seemed fine, but then the situation quickly deteriorated. My family member was hospitalized with an infection and, after recovery, was sent to rehab. We repeatedly called The Villas to inquire about the possibility of my family member returning, but all our calls went unanswered. A staff member who no longer works there mentioned a decline in health and that the required level of care would not be available. Rather than speaking directly with me or my family member, The Villas chose to inform a visitor, through the receptionist, that my family member would not be allowed back. During the two months my family member spent in the hospital and rehab, I continued to pay rent without dispute. However, I questioned why I was being charged for an additional level of care when no care was being provided. When I spoke with the billing department, I was told there was "a lot of behind-the-scenes work" taking place. I found this questionable--what work could possibly be done on our behalf when we weren't there? I also informed the billing department that I didn't expect any further charges since The Villas had already communicated to someone (not to me or my family member) that we would not be allowed back. They then requested that I submit a letter of intent to vacate. Why should I have to do that if you aren't letting us return? To avoid incurring additional charges, since I had already found another facility for my family member, I submitted the letter and arranged for all our belongings to be moved out and for the discharge paperwork to be signed. I subsequently received a phone call from the Director, Ralph, who assured me that I would receive a refund for two months of level of care charges and that no further charges would be incurred. You can imagine my shock when I was billed for another month's rent, along with level of care charges. Despite my phone calls and emails, I received no response. Feeling frustrated, I visited The Villas to discuss the situation directly, as my previous attempts to communicate via phone and email had been fruitless. I spoke with Ralph again, and he reassured me that he was addressing the issue. However, three weeks is an unreasonably long time to wait for erroneous charges totaling almost $14,000.00 to be resolved. I eventually involved my lawyer and only received a response to my email after mentioning that I would file a complaint with the Department of Health. This situation is completely unacceptable. If it can happen to one person, it is likely occurring to others as well. It is disheartening to think about the implications for those who might not have someone advocating for them. I urge you not to enroll in ACH payments, as they may take your money without justification. Please be cautious before placing your loved ones in this facility.

Absolutely FANTASTIC massage experience here recently. My husband and I booked a 90-minute…read moredeep-tissue couples massage and had a wonderful experience. I agree with others that this place isn't a "spa" but really just a small office with a few massage rooms (the rooms were too small for us to be in the same room doing deep tissue-- which we were fine with). The quality of massage therapist is truly where Hampton Spa Tranquility shines. We were taken in for our appointment right away and as soon as our therapists started I could tell they knew what they were doing. Perfect pressure, not super strong/aggressive smelling oils or lotions, full body work and she checked in with me several times to entire the pressure was satisfactory. I wish this place was closer to the city, I'd go once a month! $130 for a 90 minute deep tissue. Can't be beat!!

I was able to get a last minute appointment. And since I had never been there before I really…read moreappreciated that. I was completely at ease when I walked in - a very calming environment. I was given a questionnaire asking various questions about what specific areas the masseuse should concentrate on as well as how deep a massage I preferred. She did a great job! I walked out a calm, happy person.

Dr. K.J.is an amazing chiropractor. Unlike most chiropractors, he actually does deep muscle work…read moreprior to adjusting you. This is the most effective chiropractic approach I've ever experienced - the adjustments hold much longer than others. I first went to see Dr. K.J. after hours at an airport, followed by hours on a plane, hours on the train, and then a night on an air mattress. When I got to his office, I was pretty miserable. When I left his office, I felt better than I had in years. This was my best summer in Westhampton Beach, thanks to Dr. K.J. I only wish I could find someone half as competent at home in California. I look forward to returning to WHB in September so I can experience his care, again.

Dr.Kj is awesome! I literally couldn't walk, hunched over taking baby steps.. after a couple of…read moresessions I was back to normal, and feeling better after each visit. Dr. Kj is great at what he does and he's very nice and easy to talk to! I always love the end of our session when he gives you a "knock-em-alive"! :) The office is very calming and clean as well. I definitely recommend Dr.Kj to everyone!