My child was signed in voluntarily due to suicidal thoughts and self harm. We were told a mandatory…read more72 hr hold then an evaluation and then we could sign her out. She was checked in on Wednesday and on the following Monday we were able to finally talk to the social worker and psychiatrist. They were both very nice but said we couldn't sign her out for up to 72 ADDITIONAL hours. So she was in there for 8 days. We were never told we had to put in a written request and then wait another 72 hrs It is just insane that I signed my child in on a voluntary basis to see a psychiatrist asap instead of waiting and they kept her for 8 days just because they "have the right to hold the full 72 hrs after the written request". They don't have to but they chose to. My child was not prescribed any meds and they even said she was no longer a harm to herself. Seems like it was just them running the clock out because they could. My child expressed wanting to come home and there wasn't anything I could do. It's things like this that make parents and children wary of seeking help.

Posting anonymously from a friend's account: I respectfully and firmly stand by every word of my…read moreoriginal review on Google by Ocean Waves. This is my truth, it is 100% accurate and exactly what I experienced. My experience at this facility was deeply distressing and, in my view, a profound injustice. I hold an MBA in Finance and Accounting and have been in two graduate programs, yet despite clear communication and full orientation, I was hospitalized due to what I know was a misdiagnosis. During my stay, one I should never have been subjected to, I encountered treatment that I consider both inappropriate and unethical. A nurse named Watta and a behavioral technician, who brought in her brother as a patient, performed an aggressively forceful body check, and during that incident, I believe a photo or video of me in an unclothed, vulnerable state was taken without my consent and then publically shared. Additionally, Nurse Watta and the other nurse who brought in her male relative I believe to be her brother performed an aggressively forceful body check on me and took a video or picture of me in an unclothed, vulnerable state without my consent. I reported this incident to patient relations. To make matters worse, the psychiatrist, Dr. Chidiac, proceeded with what I believe was an additional misdiagnosis. Nurse Jessica, who repeatedly displayed disrespectful behavior toward patients, forced me to take an antipsychotic injection typically used for individuals with schizophrenia, an illness I do not have. This particular medication remains active in the body for roughly a month, making the decision even more unnecessary and harmful from my perspective. I was given no justification that aligned with my actual condition or symptoms. Beyond the medical concerns, the overall environment was extremely uncomfortable and poorly managed. The lounge area is furnished with hard, block-style seating that patients are required to use because bedroom access is restricted throughout the day. After exercising in the gym, there is no accessible drinking water, which is unacceptable for patient health and safety. The ventilation system is also inadequate, causing widespread allergy issues among patients, including myself. At no point did staff clearly explain how the unit operates, nor did they inform me that participation in certain activities and groups was mandatory for discharge. Because of this lack of communication, I ended up remaining there for nearly a month, something that could have been avoided entirely had staff provided even basic guidance. The way some staff members treated me is something I will never forget. I was repeatedly misunderstood, judged, and dismissed. Unfounded assumptions were made about my character, and at one point Nurse Jessica went so far as to call me racist, an accusation completely untrue and entirely inconsistent with who I am especially as a minority myself. Additionally, the behavioral technician Jimmy called me a "nasty ass" and "spoiled," language that was not only unprofessional but deeply degrading. It is unacceptable for any healthcare professional, especially someone working with vulnerable patients, to use insults or personal attacks instead of empathy, respect, and proper behavioral support. My assigned male social worker was also extremely dismissive of everything I tried to tell him. He provided no meaningful help or advocacy, and I distinctly remember him laughing very loudly behind my back in a mocking way. These behaviors from multiple staff members left me feeling dehumanized and unheard. The most shocking moment came during my meeting with several staff members and the judge at Dover Behavioral Health. I was not informed ahead of time that the hearing was taking place, leaving me completely unprepared and blindsided during a meeting of serious consequence. What happened to me was wrong. No patient, regardless of education, background, or circumstances, should be subjected to misdiagnosis, coercive treatment, privacy violations, or staff mockery. I shared my story not only for accountability but so that Dover Behavioral Health System might recognize these serious issues and improve the standard of care for others. I welcome a genuine, transparent investigation that includes speaking directly with me and reviewing all records, rather than a blanket denial. Patients deserve better.

My daughter has been attending this practice for a little over a year now, and overall we have had…read morea very positive experience. Everyone I have interacted with has been kind, helpful, accommodating, and personable. My daughter absolutely loves her therapist, which is why we have continued coming here. However, throughout the entire time my daughter has been a patient, I have experienced ongoing billing issues. There have been multiple occasions where I was either overcharged or charged multiple times at once. In the past, the front office staff was always understanding and helpful in resolving these issues, typically offering either a refund or a credit to my account. I consistently chose to keep the credit on file and never had any problems. I understand that the front office closes at 5:00 PM and that we occasionally arrive after office hours. Because of that, I have always made it a point to pay the next time I come in while staff is available, or pay in advance. Recently, I had an interaction with the office manager, and unfortunately it was extremely unprofessional. I was attempting to explain that these billing issues had occurred multiple times before and that I believed I had credits available on my account. Rather than listening, she repeatedly told me that she was the office manager and insisted that I was incorrect. When I explained that credits had been applied for me on multiple previous occasions, she stated that "they do not do that," despite it having happened before. As well as demanded to know who I spoke to that gave me a credit. I even provided bank statements showing payments for dates they claimed had not been paid. I completely understand that mistakes happen, and I was not upset about needing clarification. My issue was with how the situation was handled and the way I was spoken to in front of my daughter, staff, and other patients. During the conversation, she was argumentative, dismissive, rolled her eyes, and slammed her hands on the desk multiple times while I was trying to explain my concerns. I ultimately chose to just pay the balance to avoid continuing the interaction. Aside from this experience, my daughter and I truly have had a great experience overall, and we genuinely appreciate her therapist and the care she provides.

First and foremost, Denise has been an indispensable part of my recovery from some deep-seated…read morepersonal issues. It's funny. She is immediately able to discover the roots of my issues before I even knew they are issues. Furthermore, Denise is able to take my incoherent rambles and spit them back to me like a freshly organized file cabinet to make me see what I can't see for myself. Denise is incredibly empathetic, yet stern when I don't want to accept what is really happening. She has shown me what I can't see by myself. I can give her no higher praise, but I hope too many people use incredible services and limit my appointments! Dawn is also wonderful. She takes my honesty and uses it to help me tremendously. Always be honest! Lastly, Joseph is so kind and helpful when dealing with trauma. His understanding of trauma and treatment is unsurpassed. The office staff smiles at every patient and makes me feel at home. Please have full faith i Delaware Psycological Services. They are the real deal.

They really do want to help you become healthier and happier. Very genuine care. 1:1 coaching…read morewith the NP and Dietician. It's very personalized to your specific challenges. They, also, celebrate with you when you reach your goals, both little and big! Highly recommend if you're ready to commit to healthier eating, drinking adequate water, and participating in muscle strengthening. Office is clean, including the bathroom!

I have been a client for almost two years. NutriHealth changed my life completely. Not only have I…read morelost weight, but the confidence I gained is phenomenal. An extra bonus is the awesome staff, and the professionalism exhibited at both the Dover and Milford locations is superb. TW

The children's spot has been life changing fir our family. We have been going there for about 4…read moreyears. My son started a 2 and half years old with Aba, speech and it services. He went from being non verbal to being able to say full sentences. His social skills have become amazing and over all playing skills have grown. The staff has gone to the moon and back for our family especially since my daughter was diagnosed at 18 months. The over all environment is amazing. I walk away feeling confident I've been provided the tools and knowledge to help my kids succeed and thrive. I don't know what I would do without our spot family. Thank you

This place is truly amazing. We have been to another private therapist that was just mediocre but…read morethis place it the best. They have multiple treatment rooms, a multi sensory room and and large gym. The therapists work hard to get to really know your child and target their needs and strengths. Communication between staff and family is great and they are open to discussing different treatment options and goals. They are also willing to work with the school and IEP teams. My son does SP, OT, and ABA there and we couldn't be more happy with his progress do far.

oh my god. words cannot describe my experience here. the staff is wonderful! my child xavier was…read moredelighted and nearly wet himself when he saw brittney. she is amazing! he has been struggled with bullying, self confidence, and sexual identity. he can really be himself, and show his true colors here. thank you, autism behavior services!

Where to begin. Have been a client for the last 6 years. My experience has been phenomenal…read moreespecially with Carolyn Giardini. We miss her so much. She moved to Philadelphia but is still part of the company just in the east coast now. My son has learned so much from his services provided by the amazing behaviorist and I would highly recommend them to any family in need of services for their child.