Just wanted to say thanks Bob and the folks at Nailed it. This is why I love dealing with a family…read moreowned hardware store versus the big guys. It just was a good experience. I was helped over the phone, came in, got an education and great service. I will be coming to Nailed it for any needs I have in the future. The shear pins worked like a champ. Keep on giving that personal touch!

Great local paint and hardware store. Corinne is awesome and always a friendly environment. Support…read morelocal business and give them a shot before going to the big box stores.

I had the pleasure of spending a day with a dear friend in Beacon, and Brett's Hardware was our…read morevery first stop. We were instantly so impressed by the store, but even more impressed by Dee! Her warmth, kindness, and incredibly personable nature completely blew us away from the moment we met her.Dee went entirely out of her way to help us, providing the absolute highest depth of customer service. She shared invaluable local insights about Beacon, giving us great directions on how to navigate the town, catch the bus, and find the absolute best coffee spots. She was the very first person we met on our trip, leaving a lasting impression that beautifully set the tone for an absolutely wonderful day. Because of how wonderful Dee was, we are already looking forward to returning to Beacon and making sure to shop at Brett's Hardware again! Thank you, Dee, for your unforgettable kindness!

This is a store I go out of my way to shop at. I don't know whether I can get certain things at a…read morebigger store like Lowes or Home Depot for less expensive, but I honestly don't care -- the folks who work there are super nice and knowledgeable and take their time to help you find something. There's also always someone there to help me bring the heavy stuff to the car, and no one will accept a tip -- "happy to help" seems to be their tag line. They're also great about referring customers to other local businesses if they don't have something I'm looking for. A recent example was I was looking for a hori-hori (google it, it will change your life). They had some tools that looked similar and probably could've sort of done the trick -- but someone working there told me where I could find an actual one on Main Street. Found it, bought it -- and told the folks working there how I learned about them. Builds community and relationship as opposed to competition. Dig it. These folks are my go to -- highly recommend them.

First time in this store . I don't live near but. The young lady at the register friendly…read more Knowledgeable. The store was immaculate. And gD what I wanted

Pine Bush True Value managed by Alan is about as good as it gets. Alan and his staff are an example…read moreof how to properly handle customer service and be a part of the community, not just a big box store that could care less. Part of the community? Yes. How? I am glad you asked. True Value of Pine Bush sells wood pellets by the ton. In August, Alan will start making a list of how many tons you wish to buy, take a deposit and let you know when they can be delivered. He does not make a whole lot of money off the pellets, so why does he do it? He has told me that some of his customers have been buying from him for years and depend on him. He could easily just not have pellets because they are heavy, a pain to store, and take up space but his customer's need them. I happen to be one of those customers. Because of those wood pellets, whenever I need something, my first stop is True Value. If you are starting a business or already have one, stop by True Value of Pine Bush. Walk around a bit. Count how many times you get asked if you need any help. Count how many times you get a nod and a friendly "Hello". Alan's staff not only knows where every product in their store is, they know what they are talking about. I am glad to have a store like True Value in my hometown that also happens to be a shining example on how Customer Service is done right.

True Value of New Paltz is the first place you need to go to for any project. The staff is awesome…read moreand they provide helpful expert advice at no cost. I have been coming here for 10+ years, always first before Lowe's because it is so clean and easy to navigate. Eileen seems to know everything about the store from memory. Andy and Brian don't sit still, they are always flying around helping everyone find the right stuff. I recently went there looking for furniture hardware to fix my bed headboard, right before the store closed. Glenn and Lou both helped me design a new bolt/nut setup to fix the pieces with stronger parts so it wouldn't break again, while using the existing drilled holes so it looks perfect. I was the last customer out as they were shutting off the lights and then I heard it was even Lou's birthday...stayed late to help me with a $10 purchase. This is how True Value earns the loyalty of their customers and takes the stress and uncertainty out of the average DIY jobs. Glenn and Lou could tell how important this repair was to me, and they gave it the same attention as a major renovation. It is amazing how cheap it can be to fix/maintain things instead of buy new ones. Take some digital pics and bring to the store and tell the crew to give you whatever you need to tackle the project. Be sure to rent tools from them too, so easy and cheap! They will even deliver the equipment to your house for you. Get Benjamin Moore paints from them too, good stuff lasts longer than junk and requires fewer coats...your time is valuable!

Very helpful and friendly staff, eager to assist you in finding what you need. Nice, clean,…read morewell-organized store. Dog-friendly.

Needed a stainless steel cleaner and this was my third stop for a product made by Brillo which I…read morecould not find in the last two. A team member named Victoria greeted me and asked if she could assist after I explained what I was looking for unfortunately they did not carry but she said she could order it for me or I could try barkeepers friend which she highly recommended. I purchased sponges and product based upon Victorias Recommendation and it worked excellent! Needless to say I will be coming back for all my cleaning and hardware related purchases ! Keep up the good work !

So off the bat, this place is super clean and well organized! The bathrooms feel homey and clean…read more There is not one thing out of place in this whole store and the floors are spotless and shiny/polished. When walking in, I was greeted by the people at the register and was told if I need help, there's someone to help me. Just a pleasant experience and I had to write a review because people need to know that this is an awesome location!! The color schemes on the walls are super playful and they just add to the clean, put together, well thought out look of this building!

This Hardware Store always seems to have the most random, oddest things I could be looking for when…read moreit comes to home improvements. The staff is beyond cordial and helpful. Always a pleasure to stop in.

Nestled around on the back side of main st Goshen is Goshen Hardware. This cavernous hardware store…read morelooks like it could have it all. I needed some small piece of hardware that the pleasant gentleman quickly produced for me and after a brief cordial talk, I was on my way. I will be back to Goshen Hardware, it's a refreshing throwback to a business run the right way and small town smarts

This place is amazing!! Big box inventory with a hometown feel. We've been coming here for years…read more Every time we need an obscure part, they have it. When I don't know what I need, they do!!! The repair shop is second to none. We just purchased a Stilhl's zero turn mower and they deliver!!!! The knowledge on all things parts, paint, repairs, plumbing, electrical tools, BBQs and seasonal items is unsurpassed!!! Brian the owner, really know how to run a business and it shows by the people he employs and the customer service they provide... especially Drew!! Ten out of ten!!! Why would you go anywhere else.

I try to shop here for my local home improvement projects as often as possible rather than…read moretraveling the half hour to the nearest big box store. It is a local home improvement store that moved locations within town last year. The staff is genial and helpful and they carry all the basic necessities. NB: I read an article in the local paper a few weeks ago about a trusted employee embezzling from this small business owner who is struggling as it is. What a shame! Support this small business!

C&E has been there for over twenty years. I've been going to them for everything I need since I…read moremoved to town. Susan knows everything there is to know and her ability to match paints is astonishing. Make sure to bring your pooch in; Susan has a biscuit for them as she's passionate about animals. They carry Benjamin Moore paints and I rarely walk out of there without the thing I need.

Wonderful little store with everything you need. Next time you need paint, think about coming here…read moreinstead of Home Depot.