I came in to purchase spray paint to do chip guard and clear coat…read more the guy at the counter gave me interior gloss. not knowing this I brought it back claiming it was satin. the manager said there was nothing he could do. frustrated I left him the can I paid $20.00 for as I could not use it. Gervic paint take that can and shove it where the sun doesn't shine!!! don't trust advise from them!

Gervics Paint is an amazing paint store. They have everything you might need to paint your house. I…read morehad a great experience in there with their sales team, very knowledgeable and experienced and I would rely on their knowledge to do any project that might come up at home.

Want to give a shout out to this local store - esp. Spencer and Keith - who put up with a certain…read moresuper persnickety "I went to art school, I *know* there is too much magenta in this blue" person today. These guys are so patient, so calm, and so accommodating. They say customer service is a dead art... but not here! Thanks guys, I really appreciate your hard work and willingness to try and get the color "just so"! It's for my office, where I spend 14-18 hrs a day every day ... so please forgive my persnickety ways!

Had a great experience at the Newburgh, NY store today. Andre was the only employee in the store…read more I asked him where his back-up was, he said his part-timer called out today. Bad timing since it is during their 40% off paint sale. Andre took this in stride and treated everyone quickly, efficiently and all with personalized attention. KUDOS to ANDRE. I hope his employer realizes how dedicated he is!

One of my favorite stores, well stocked and helpful sales people. Always able to find whatever part…read moreneeded to complete the job.

WHAT IS ACE DOING??!!!…read more I ordered an item online from Ace and needed to return it, so I went to their website (sadly I ignored my instinct not to shop at Ace because they are going extinct). Their "easy" return policy states that you must find a store and return it there or call a number. I called the number and was met with a promotional scam. The only option to get to talk to a representative was to dial "1" which brings you to a promotional department asking if you want $100. I wasn't born yesterday and I know you never get something for nothing. I said I just want to know how to return my item and so they promptly hung up on me, so I had to find a store. The nearest store was Werner's Ace, in Florida, NY, which is a 25 minute drive from my house. When I got there and said that I needed to make an online return, a very rude woman snapped at me that I have to come back tomorrow because the person who does online returns will be in tomorrow. So, of the three people behind the counter, none knew how to process a return - there is just one person specially trained LOL??!!! What are you doing guys? Do you know what year it is?

Went in to get some, you guessed it, paint. The Benjamin Moore paint seems to be a good quality…read moreproduct with great consistency. We also brought some older cans we did not use yet for a good shaking. The gentleman working there was friendly and helpful. He gave those old cans the good shaking they needed without any fuss. He also doubled check the formula to ensure there was no change since our last purchase to ensure it would match and answered all our questions. The paint is a little more pricey, but it had great coverage and the service was perfect. Much better than the big box store when shopping for paint.

We have been going to Villiage paint for over 20 years! They staff is so knowledgeable and helpful,…read morenot to mention patient. It's the only place I will get paint and every contractor I've ever had says the same!

Kind enough lady , but she is misinformed about the information she has given me about emerald ,…read more trim enamel paint. I was told I didn't need a primer, and she was absolutely wrong.After I already did the paint job very disappointed would never go back. I figured she was experiencing a knew what she was talking about.

Terrible service, the girl at the front is unfriendly, no desire to work, bad attitude, terrible…read moreplace, think twice before coming to this place.

This is my "go-to" store for paint and supplies. Prices are reasonable for the highest quality…read moregoods in the area. I have tried cheaper "box store" paint and it just does not measure up to the Benjamin Moore options available here. I love that I am supporting a local small business! Quality, impeccable service and fair prices make this the best "spot" in town!

The young man behind the counter was very helpful. He took the time to explain the different paint…read morefinishes and the benefits of each. Also gave me advise on the correct nap depth for paint rollers based on the type surface I wanted to paint. I was told by a painter to use Benjamin Moore, best advise I ever received. Purchased the Regal Select which I thought was pricey but this is the best paint I have ever used and is worth the price. One coat coverage, low odor, virtually no spatter coming off the roller. The store and the employee are top notch.

Dire need to have paint matched as I had a huge job to do. Builders did not leave a label for the…read morecolor. Doug was very helpful on the phone 2 When I explained my issue. At the store, the lady at the counter helped me find the right paint used by the builder and matched it perfectly. Only thing is the system doesn't allow for you to update your status from another store, so that was frustrating and not a fault of this store. Definitely will be back for future paint needs. Great parking and customer service!

Great experience picking paint for our bathroom. Michele was extremely helpful and informative,…read morewalking us thru the process from beginning to end. So many detail! Left alone, we may have overlooked important stuff- will definitely return.

Zero personality at the Counter Not very Business like at…read moreall. It's as if they're Doing you a favor by being there. Called 5 times this morning after they opened and apparently answering the phone for service is optional. Love the products and supplies but they need to talk with their HR department and have a talk on How We Can Be Friendlier and there when people need the help. Oh and by the way I just went to a competitor to get what I needed just because they answered the phone. No thanks Done

1st. Class store. I have an issue with my living room Hunter…read moreDouglas shade. They came over to our home to pick it up for repair! Top Notch customer service. 10 stars