Terrible service. We had an appointment, and after waiting 25 minutes, the only customer service…read morerepresentative apparently in the bank, who was helping another customer the whole time, left her desk and we sat in an empty cubicle. She never even turned on a computer. She was unprofessionally dressed, unhelpful and at times, even rude. We'll be taking our banking business elsewhere.

When I moved to Florida I knew I needed to open up a bank account. In an effort to find the best…read morecustomer service I visited 5 different banks including Chase Bank, and at each bank I asked them a series of questions. These questions ranged from do you have free checking, business checking, credit cards and what are your hours. Chase Bank was the only bank that I visited that had Saturday hours and also was open till 6 which really helped since if you're working and you need to go to the bank and you don't get off till 5 and your bank is closed it doesn't do you any good. I also like that I go into the lobby and I'm greeted with smiles. Their customer service is outstanding and they're very knowledgeable. I would definitely highly recommend Chase Bank.

Always a pleasure to go in to either Cleveland Ave or Downtown locations…read more Truly a "local" experience, the customer service is Outstanding. Absolutely the choice for all Banking needs.

I am so impressed with this bank. Very personal care and they follow up with any needs or requests…read morein a very timely manner. You definitely don't feel like a number!

WHERE ARE THE 2026 REVIEWS???? I posted a review, and it was obviously deleted! What is the…read morefinancial status of Suncoast Credit Union, formerly known as Suncoast Federal Credit Union? Are they going out of business?

This is the worst branch of Suncoast in the entire southwest Florida area. You'll spend so much…read moretime in line waiting to deposit or obtain your money. I went in there one time and there was a line of at least 15 people deep and all they had were two bank tellers. I made a comment to one of the workers and said you guys need to hire more tellers and she responded with. Oh no we're all qualified to be tellers here. So you're telling me you have all these people waiting they're all getting pissed off and you have a bunch of workers just walking around saying hi to people and you don't do anything to shorten the line ? I've been to other branches and they are amazing. This one needs to be closed down or completely revamped. Do better and I'm not the only one who says this the reviews for this branch are horrible.

This is the first time I have ever been to this branch and I had the most wonderful experience…read more Somehow I ended up talking with all of these lovely ladies about my fixer-upper home in North Carolina and by the time I left after doing my banking transaction it was like we were all long-lost friends. This is what banking should be like. This is like small town banking in the city.

Location is important but so is friendliness and customer service. I highly recommend the Gateway…read morebranch for a wide variety of banking needs. Knowledgeable and friendly staff are available to help answer questions, set up accounts (for minors as well), and continue to meet banking needs during this pandemic. Highly recommend Sanibel Captiva Bank in Gateway.

Since I recently relocated to Fort Myers, I was researching banks. I chose Fifth Third and am…read moreglad I did. I met Melissa Garner and she has been wonderful. I requested a few out of the ordinary tasks and she accommodated me with the most professional demeanor and smile that made me happy I went with Fifth Third. I've been back a few times still asking for help and she has been great. I'm glad Fifth third bank hires quality employees and look forward to a long and happy relationship here.

I have been with Fifth Third Bank since I came to Fort Myers 19 years ago. The staff is friendly…read moreand always willing to help with my questions. Great bank, great service and now even closer to where I live.

Great crayon the only thing is the American flag out front is faded and tattered. Need to replace…read moreit with a brand new one.

Joseph helped me complete my loan paperwork and he was very kind, caring & knowledgeable. I told…read morehim I'm getting married next year and he gave me $25 for my member savings account. Employees like Joseph make me realize what a good choice I made when financing my car through Lake Michigan credit Union. Highly recommend!

Well after numerous calls to the call center to transfer a IRA from another financial institution,…read moreI couldn't get any help I was told to go to the service center. Well I found Susanne Chung at service center #071, she was very knowledgeable and understanding about the problem and took care of it. I will be going to the service center from now on instead of calling the member care center because they usually can't seem to help. I do like Suncoast Credit Union I've been a member for 15 years.

Suncoast Credit union has among the highest CD Rates around. They also have very low rates for car…read moreloans... How can they do both ?... From Google -------- " Credit unions are not-for-profit financial cooperatives, meaning they're owned by their members, not outside stockholders, and exist to serve members rather than generate profits for investors. Any surplus earnings are returned to members through lower loan rates, higher savings rates, and reduced fees, guided by a volunteer board of directors elected from the membership. " ---- Their CDs are also insured by the Federal Government, very similar to Banks....National Credit Union Administration... up to $250,000 per depositor.

INCREDIBLE!! I do not yet have an account here but man am I excited to get one started! The…read morecustomer service that I received this morning was top notch and every employee made me feel like a part of the Achieva family! Due to my five star experience I began to ask questions and each question was given an answer filled with confidence and passion. The team at the Colonial Rd branch is nothing short of AMAZING! Thank you ladies for a spectacular experience! I believe I've found my new home. I will be back SOON!

Love the sink and the people that work here. They always greet you with a smile and the weight is…read morerarely too long.

Been with wells fargo a very long time mostly for convenience. They keep letting my account over…read moredraft and then charge me $35 fee. When it should just decline if the money isn't there. A $12 PMT goes thru and I'll be charged $35. 2024 had over $700 in over draft fees....I work too hard to have my money taken like that, especially when we have a lot of money being direct deposited weekly into your bank, the money is guaranteed to be there in a couple days to cover anything that overdrew account even tho it should have just declined. Wonder if my lawyer could get my money back from the fees?