To give context on why my scoring is low I'll began by providing a timeline:…read more January 31: This is first email sent inquiring about the purchasing a cake for 15 guests for a party March 26 February 1: The company replied the smallest cake serves 18 guests and ask me to include pictures of my design for an accurate price February 2: I sent photos and a description of what I'd like for the cake. The company replied the same day asking when I needed the cake February 7: I changed the details for the cake and the company replied that there were no issues with my request giving me a price listing of $540 plus tax for a cake feeding 18. My event started at 11 therefore, I locked in the time to pick the cake up at 10. February 15: I requested the invoice to pay for the cake and received an email from the company the same day February 16: Everything was locked in and payment was made March 24: As I was traveling to Miami, I received a phone call asking if I could resend a picture from my original request because the company was unable to open it. I resent the photo March 26: I figured I'd swing by the cake shop early to take a look at the cake in case there were any issues I needed addressed. I went to the cake shop a little after 0930 and it wasn't open, although the sign on the door and online said they opened at 0900. I called and the person who answered asked if I could pick up the cake at 11 because there had been a power outage the night prior. In my mind I'm thinking if there was a power outage the night prior I would have gotten to work earlier the next day to fulfill the obligation I have to ensure my client's cake was finished on time. But I guess that just how I conduct business, which is different for everyone. I told her my event started at 11 and that required me leaving the event, in which I was hosting to pick up a cake, that should have already been prepared. Mind you my initial request was to pick up at 10:00 am because my event started at 11:00am. That same day I was emailed at 10:46 am asking if I could pick up the cake around 12pm I arrived to pick up the cake up at 1100 and the cake was in a box with the top opened, the lid quickly shut and hurried to my car. Once I arrived at the venue I opened the box to find half of a "cigar" made for the cake stuck on the back of the cake, it looked like a piece of a turd (for lack of better phrasing). It wasn't even part of the original cigar which was in place on the cake, so I was truly baffled as to why it was there. I digress. The whole cake ordeal was a mess and my chef whom had the food prepared by 11 (services on time as true professionals) was waiting to be paid making me looking unprofessional once I made it back to the venue by 1130. This company never offered to deliver my cake to the venue even though they were at fault for the cake being late. There was no sincere apology delivered for the inconvenience they caused. They didn't offer to take off any money toward this cake or future items, a free cookie, a water bottle......they offered nothing. This is why I do not like paying people for services upfront because they slight you on the backend. The bow tie of the cake was sloppily painted it looked rushed and last minute. I have included a picture below. I will never purchase any products from here again, anyone who knows what this cake represents I would suggest you do not purchase from here either. The lack of customer service I was provided could be for any number of reasons but it was unacceptable. After paying almost $600 for a cake you would expect a heartfelt apology, at minimum, for the inconvenience they caused during this celebration. As far as the cake is concerned, the attention to detail is great as it pertained to the insignia and other trinkets (outside the half made cigar I referenced and the bow tie which was sloppy). The taste of the cake was average, nothing that made you have to go back for another piece. To be honest I've had much better experiences with far less cost and better customer appreciation.

There are certain Yelp writers whom when they 5 Star place I pay attention!…read more Cherylynn N. - anything she 5 Stars on the West Coast typically becomes a hit, and I bookmark her exotic high-end restaurants for future romantic engagements. ( I was actually named after Sean Connery, so I know how to "romance" a woman off her feet.) Samantha D. - we have almost identical palates even though we're from two different worlds. She is from Hogwarts Acamady of Wizardy and I am a Child of Christ. Anything she 5 Stars, I usually end up there within 48 hours. Then there's the cookie monster Sara I., this debutante literally travels around the country just for cookies, I kid you not. She not only 5 Stared Sarahlu's cookies, but she proclaimed that Sarahlu's cookies were the best in the whole state of Florida. I've been to at least 3 of Sara I's cookie spots and I agree with her assessment of each place. It took me a while to get to Sarahlu's because of the canary-rules. She has a cute little location in Miami Shores, and luckily for me, I arrived at her bakery just when she was just walking in. The minute I caught sight of her she instantly reminded me of some of those beautiful women you see in Monaco. Seeing her creations I immediately knew she was a master baker, she seems to specialize in anything that makes your toes curl. https://www.sarahluconfections.com/collections Her menu is loaded with cakes, cookies, flans, croissants, bars, macarons, loafs, and tiramisu etc. Menu: https://bit.ly/3ehx7dn Raspberry Lychee cake? You got to be kidding me I need order this next time I pop in. Anyway, I stuck with the program and got two oatmeal raisin and walnut & one chocolate chip cookie. Sarah asked me if I was going to eat them now, and I replied yes, so she heated them before she gave them to me which created the perfect palatial foreplay. I didn't expect the cookies to so big or I would have just got one or two lol They were like little mountains, but mountains of incredible goodness, rich in flavor, and light in sugar. This deliciousness melted in my mouth while creating a delicate and pleasing ensemble. "Sara I. - Texturally these are perfect. Crisp exterior thick rich moist interior without being over baked. Value wIse these are a steal. They're huge and typically a cookie this size with these ingredients should be over $5" --- I totally agree with this. Indeed these are the best cookies I've ever had. ~~if you special order she will bake organic cakes, I'm not sure about the other stuff, call and ask her.