Tidal Electrical Services has been wonderful to work with. We were having a major electrical issue and Jonathan arrived to get it figured out. He would not give up until he had it figured out, treating us like we were family. The next day when we had some remaining issues he was right there again got it figured out quickly and efficiently. I cannot say enough positive things about this companies work ethic and dedication. read more

Zach B installed my 240v outlet for my Tesla charger, I am very happy with the results and was pleased with his timeliness and elaboration on some questions I had. Highly recommend this company and Zach to perform electrical work! read more

My apartment complex hired Tidal to do electrical checkups and not only did we come home to everything we owned unplugged, and all of our furniture still pulled out from where it belonged and half of it literally sitting in the middle of the floor, but they also left dirt, screws, and tiny pieces of electrical clipping all over our floors and furniture. Made absolutely no attempt to clean up or put things back where they belonged or look like they hadn't rifled through all our things. They even left our washing machine and dryer unplugged and our refrigerator was three full feet to the left, which we had to move back ourselves. read more

Tidal Electrical Services - Example of debris left on our floor - Electricians Near Me - Raleigh, North Carolina

These people are the worst. We hired them to do some electrical work on our unit and just for fixing a couple of outlets that were out, putting an outlet cover, fixing a light, replacing new doorbells and doing a full electrical inspection of our property, which by the way, it was just on the surface, they only checked the outlets were working. For all these, they charged us $2K. These guys are scammers, and it looks like I'm not the only one who thinks this way about them. When we spoke with them on the phone, we asked them to send us a detail invoice of the work that they did, including their license number for their business. As of today, we still haven't received it. Every time I called, a guy answers the phone, and he always acts like a smart donkey and lies to me saying that his manager is working on my invoice, and she will email it to me once she's done. They will probably respond to my message with some BS answer. I'm telling you, don't hired these guys, they will milk your money. read more

My water heater broke. I wasn't sure whom to call so I called them. They told me that, yes, they did do water heaters. Came over. Acted like they were working on it. Banging things here and there.They said they had fixed it, charged me $100.00 and left. The machine hummed along for a few hours and quit completely. I called them back and said they didn't fix it. That was when they told me I had made a mistake that they didn't do water heaters. Plumbers did that. Not electricians. If that was the case, they should have told me that over the phone. AND THEY SHOULD HAVE NOT CHARGED ME $100.00. So, now I have no hot water and I am at a $100 loss all because they conned me. DON'T USE THIS COMPANY! THEY WILL TAKE YOU FOR A SUCKER. read more

Wow! These folks are the best. We have had many contractors do work for us over the years, but Tidal Electric has really impressed us. They were recommended by Duke Energy, so they've got to be pretty good. My wife called and made an appointment for an estimate to install a new GFIC/GFCI outlet in our front bathroom after a major remodel, and move the 220-volt dryer outlet for us. Donnie the electrician arrived EARLY with a helper to give us an estimate. (This speaks well to me, because I like the fact that they are passing-on their knowledge!) They both observed proper COVID-19 protocols for each visit. Donnie is so nice and personable, not to mention knowledgeable, but able to effectively communicate with us, regular, non-electricians! We showed him what needed to be done and he got right to the estimate, which was reasonable for what needed to be done. They are not the cheapest in town, but a licensed and insured professional won't be. You only have to read their reviews to know that these folks are the real deal. There was something special about Donnie, so that's who we requested to return and do the work. Again, he arrived early, with Tim ("the beast"). LOL, and went straight to work. I wasn't home for the work, but my wife said they made her feel comfortable, like we had known them for years! They divided the work intelligently and pursued it productively! Our crawl space is no picnic, and Tim had to crawl the length of the house in order to do a good portion of the work! They also fixed a problem with another breaker in our main box as soon as they found it and notified us. They were both so nice and their work methods complimented each other well. Their quality of work exceeded my very high standards. Electricians who aren't just good, they're a joy to work with and give great value for our hard-earned dollar. My wife and I have decided that we are not going to use anyone else for electrical work. I cannot recommend anyone higher. Thank you, Donnie and Tim, we appreciate it! And, thank you Tidal Electric for employing the quality and caliber of people like them. Please convey our thanks and admiration to them. They earned it! read more

Two months ago, a contractor came into apt. to replace the breaker box and rewiring. Improper wiring led to several damage items. (Tidal Electrical Services in Raleigh, NC) My husband has reached out to this company regarding the damage inquire by improper wiring. My husband and I wanted to put some measures in place to ensure that Tidal would do what they said they would do (replace the items) as we have been through a lot trying to get into with this company before deciding to make a complaint on BBB. Unfortunately, the measure was not put in place to ensure that Tidal would indeed do as they say. The forum was supposed to close on 10/10/19; instead, it closed on 10/09/19. I was not going to accept the offer until Tidal provided details as to how they could ensure me that they were going to do what they said they would do as the manager was ignoring calls and submitting the complaint to BBB was the only way I was able to get a respond from BBB. I was concerned that Tidal would not do what they say they would after the complaint close if I had not acquired some type of measure. I want a specified date as to when the items will arrive. After the forum closed a day early, I emailed Tidal and the manager was very spiteful. Copy of emails on FB. read more

Trey and Antonio installed a 240V outlet for a new car charger for us. They performed flawless work in a timely, professional manner. They knew the precise outlet to install for my Tesla, and it works perfectly. And they were on time for the appointment and called ahead of time to confirm that the time still worked. I would not hesitate to recommend them for any electrical work you need done. read more

Donovan arrived this morning on time as scheduled, put on his mask and introduced himself and ask what the problem was. He was very polite and explained everything he was going to do to see about fixing my my wiring issue. As I know a lot of technicians do not like to be watched over, however, when I asked Donovan if he minded, he not only stated "not at all" and then began to explain what and how he was going to look at the situation, I followed him around and he was showing me and explaining every detail as to what he was doing and why so I could understand better as how things work. I had told him, I only know how to plug something in and hit a switch and I would never mess with Electrical stuff. Thankfully, he found the issue and told what needed to be done. Tidal Electrical Services (Raleigh, NC) should be thankfully they have such a great employee like Donovan. Thank you for your patience in my asking questions and yes, I will highly recommend this company to anyone that ask's for their services. Thank you JH read more