They suck they have progressively got worse and worse took truck by there today got a $40 interior…read morecleaning and they didn't even wipe the inside out they sprayed Windex on everything to make it look good after it dried didn't even wipe the back of the seats off been going there for 2 years never had a problem until recently

Closed when it was supposed to be open. Exterior of building did not inspire confidence or match…read morewith the word "luxury."

This place is always jamming every time I go by so I figured it was time to join in the fun. There…read moreare two lanes to decide and purchase what kind of wash you want. After that you line up your tire, throw your car into neutral and enjoy the ride. It was a colorful experience...no really, look at the pictures! My daughter and I pretended to be in the ocean, then getting attacked by an octopus, and coming out the other side of the Hsaw Aknow aka Wonka Wash. Once finished, we parked for a free vacuum. It's an interesting setup because you have a vacuum on either side of you, each with a different attachment. There were two bins, marked "clean" and "dirty" for what I presumed was supposed to be for towels. I didn't have any and my scan of the other bins were the same story. It was quick and efficient. I wish they didn't usher us into the wash so close to one another. I know it's quicker and more cost efficient but if makes me so nervous! Many times your car is being sprayed and pelted to a point where you can't see anything. What if the person ahead of me brakes unexpectedly?What if there's a malfunction? Yeah, yeah it didn't happen but I still think about it! Nonetheless, fill up the bins and I'd be happier with the experience.

Paid $20.00 for a next to highest level package. No air in the air hoses and no tire shine applied…read morewhich I paid for. I asked one employee and got different answers. And another told me that the management was not ever around and that there was a lot of things not working correctly. She finally apologized for things being like they were. None of which was her fault. She was nice but couldn't really do anything much about it.

Easy access …read more... Easy selections ... Got the full service, interior and exterior and they did a great job ! Our Jeep was absolutely a mess driving down this way in the snow ..... The gentleman did a nice job on the interior !

Y card was used fraudulent at this location , some low life , used my CC , for 5 months on a…read moremonthly plan. I did not. Complained to Corp, which is whistle car wash won't do anything. I will get my money back of $100 FAFO. I would strongly not recommend this location as the employees are thieves and will scam u , I will do my best to let everybody know these are thieving bastards

Mike patiently went over all of the different car wash specials and overall great customer service.read more

I was a dedicated member of Tommy's Express Car Wash. The last few months my credit card had been…read morecharge double due to a system error. I informed the company of this error, and the first guy was very apologetic and ensured me the issue would be resolved. Unfortunately, the same issue reoccurred, and I had to recontact the company again. The second guy was very professional and told me once again that he would resolve this issue. Today, I noticed only one of my vehicles were active, in oppose to two. So reached back out to the company on Raeford Rd, Fayetteville NC at 3:14pm and this guy was extremely rude!!! He treated me like I was nothing and completely brushed me off! As I result, I have cancelled my subscriptions! I'll send my money elsewhere!

It's very expensive, their people aren't trained very well, and they use low quality products…read more They're very friendly. I paid $55 dollars for their most expensive and comprehensive wash and interior clean. The wash was terrible. They put my car through a machine, and then didn't even dry it off. As for the interior, they vacuumed, sprayed some cheap product, but didn't shampoo anything. They cleaned the tires and rims. One of the managers saw I was unhappy and came by to fix the issues -- but I used other detailers in town who were much better.

I had a membership on my van then got a different vehicle. I got a membership on my new vehicle and…read morethey were supposed to cancel the other membership. That was in March 2026. I just discovered today that I've been charged double membership every since March. I should have been more diligent to make sure the other one was canceled but I "assumed" they would cancel the other one. I'm sure I won't receive any refund, even though they should act responsibly and issue me one, but I am canceling ANY AND ALL membership!! Will not recommend TLC at all.

i did get an unlimited pkg. however i moved from the area in september. i emailed as the website…read moresaid to do and gave them my plate number and last 4 of ssn (as they said to do) and they are still debiting my bank account every month. i have sent more emails asking to stop and they have now debited it again on the 24th of february. my next corespondence will have to be my lawyer i guess!!!! probably never get all my money back after the cancellation.

I came to get car wash. The credit card machine was messing up so I ended up paying cash. I then…read moregot a charge for the car wash on my card. I keep calling to get it refunded with no luck for them to answer. One month later and I'm getting billed again. I don't even live in this state and I can't get anyone to answer the phone.

I got my husband Toyota Tacoma washed. We had accidentally spilled some of our protein shake and it…read moregot through the seat. They did an amazing job cleaning and taking the smell away. The dog hair was still on the other seats. I would highly recommend to take out any thing of value. I did notice finger prints on my Ray Ban (it was empty) and Coach case (regular eyewear). The item was still in case but why did they have to open it? I had placed my sunglasses on and removed my eye glasses. I also had change in a designated area and it was gone.

They did a great job on my car, better than the other hand car wash I had done recently. I had an…read moreoutside only service and it was done quickly. The price was not bad at all. $15dollars for car wash is ideal, plus 5 dollars tip. They also have different rates say for basic, or inside cleaning, and vacuum. When I came I was the next in line, so I don't really know how the wait time would be if it gets crazy busy. There was only one guy working in the line when I came, and he did it quickly, and properly. I am satisfied with the service. They have waiting areas outside and inside- enough seats to accommodate rush hours. They also provide basic car maintenance and repairs, I think. Call ahead to inquire though.

great service! Xavier helped us out and recommended some washes! inviting and up beat employee…read morereally makes you want keeping visiting!

Skylar was very friendly and helpful. The car wash cleaned our rental to our satisfaction and the…read morevacuums were plentiful. Great price!