I can't say enough about how great this car wash is. The service is the best I've ever experienced. The finished product is the best I've ever experienced. The facilities are the best that I've ever experienced. The staff is well trained, professional, and super friendly, and I would say my customer satisfaction is rated at 10. read more

Went to have car washed for birthday. A one time thing so we thought. Attendant convinced us in promotion which was best value. Told us to give our info and he wrote down. Said he would cancel. Well long story short... after charging my card for 2 months of double the fee I was overdrafted and had difficulty maintaining finances for months.. a complete disaster. Customer service said without ticket # no refund. It is impossible to speak to location of service. They have AI phone services and central home office services. They were not sympathetic at all! Well my advice avoid Tidal Wave at all costs. Their GREED will has no limits.. read more

First your money, then your cloths. first it was self service gas, self service groceries, porn for self service, just when did Americans start feeling so low class and down trodden that they had to wash the insides of their own cars. It's simply half assed if you have to finish the job yourself. read more

Still using a dirty tire treatment brush they evidently didn't clean well enough. Have to spend additional time cleaning the crsp off my rims. The staff are real friendly and like the wash overall but very pricy for what you get. One thing going for it is the covered area for vacuuming and waxing my car Omgosh!!!! Just went there again today and drove away with ANOTHER slice in my tire!!!!!!! Do NOT use this facility!!! THEIR MACHINES ARE SLICING MY TIRES!!! One time I thought maybe something on the road I didn't notice but now this is the second time I have left that car wash only to find a similar cut into my sidewalk!! Not ever going back. DO NOT USE THIS FACILITY!!!! read more

See all

They raise the price without giving you any notice, and on top of that, they don't have a machine to wash the mats. I do not recommend it

I am a Fast Pass member and I enjoy the quick and friendly service Tidal Wave staff provides. One gentleman in particular named Kevin goes above and beyond in terms of quality service and attention to detail. Thank you for your service, Kevin. Your service will keep this car wash thriving. read more

Tidal Wave Auto Spa - Si - Car Wash Near Me - Lecanto, Florida

Bobby (the owner) is rude and sarcastic and doesn't know anything about providing good customer service. He lectured me about being in a hurry because I had to get to work. I chose a car wash option, politely told the attendant that I will not be joining as a member and Bobby overheard our conversation then walked over to us and acted like a complete a$$ by telling me to wait and listen to everything his attendant had been trained to say. When I explained that I needed to get to work as quickly as possible, Bobby exclaimed, "Yeah, yeah, we're all in a hurry", like an a$$hole. Don't give this man your business if you can help it. He wants your money but he doesn't give a crap about you as a person and as a customer. read more

The WORST rip off that anyone can imagine! Unless you live in a tent without running water and electricity SAVE your $ and do it yourself. I was there to get mine and my wife's car , I thought washed and detailed . As I entered, I was immediately met By Richard (who should be a panhandler, or work in a Carnival, selling con games) who proceeded to" give me the special like no other. The DEAL was for $24.99+tax dollars the first month (That is per wash mind you), what he told me after he ran my credit card is that it AUTOMATICALLY rolls over and over and the price after a month goes up to $49.97! Now Mind you, after that, you pull your vehicle forward and are met by two young kids the first one swabs the front of your car only with a soapy mop and the second another youngster that guides your car into an auto car wash. Finally you are directed to Vacuums that YOU have to use yourself, no one there to clean the inside but you, for a service that will cost $50 next month!! No Armor all for your dashboard. Now here I am vacuuming my car out and I see the weather stripping from my roof, and here comes Richard again!!! He asks "is there a problem"? At this point I show him the weather striping and he says I'll have to look at the Video of your car wash and hands me the "SITE LEADER'S" card. Well I have photos of my damage. I called Mr. Robert Gambino on my way home to explain my dissatisfaction, when the weather stripping was brought up I was told that I should have read the fine print on the sign before I entered. When explaining this issue to Mr. Gambino, he said if I had such a bad experience I should go back to my old wash which I will, it is a stones throw away and does a COMPLETE JOB, Inside and out Bkleen Car Wash on the same road for $28. Mr. Gambino also assured like me that folks me that 900 people signed up for this revolving rip off. I will be sharing my MAJOR disappointment, the damage to my car , the attempt to get you to sign up for a revolving credit card charges and lack of competed service, to All the Organizations that I am a member of (American Legion, Am Vets, VFW, Moose etc.) and also to Goggle and BBB ( if they are even a member. read more

Consumers take note... they do not accept cash. We had to pull out of the wash lane without a wash.