1. Tidalwave Aquatics

    1. Tidalwave Aquatics

    0

    Pinellas Park, FL

    Cancel

    Open app

    Search

    Tidalwave Aquatics

    5.0 (3 reviews)
    Closed Closed
    Updated over 3 months ago

    Services - Tidalwave Aquatics

    Local fish stores

    Aquarium services

    Tidalwave Aquatics Photos

    You might also consider

    Recommended Reviews - Tidalwave Aquatics

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Lazaro F.
    72
    32
    51

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    This was a great place to buy a tank. They were very friendly! They answered all our questions as well.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Tidalwave Aquatics

    You might also consider

    Reefs2go

    Reefs2go

    (46 reviews)

    ***Update Nov 25, 2015*** This business has changed it's name to aquariumdepot.com... Buyer Beware!…read more I wish I had read the Yelp reviews first... I bought several zoas during their Easter 50% sale to add to my existing "zoa garden" tank. The corals were shipped USPS 2-day in a foam box, with no heat pack. As I acclimated each frag, I had a Barney's disintegrate in my hand, dead. The water in the plastic bags was disgustingly dirty and smelled foul (compared to Aqua SD shipments, for example, which arrive in clean water with no odor) One of the frags was also missing from the box, and to their credit, customer service stepped up and shipped me the missing item and another Barney's at no charge. So 1 extra star However, I noticed again, filthy water and the bad smell. And no heat pack Now, several weeks later, a couple of the zoas are doing ok, but most have melted. They also do not look anything like the pictures on their website, AND were infested with nudibranch eggs, so now my tank is too... Yay :-( As many reviewers have said, I don't think this company takes good care of their animals, as evidenced by the sad state of the corals I received. I've always had good luck with corals from other (better) online sellers... It's a real shame, and I won't purchase from here again

    STAY AWAY! Coral arrived DOA and melting away. Very small bags, with little to no water. Terrible…read moreCustomer service. Won't return emails once you ask for a refund (which they don't give, only store credit). Items are not representative of the pictures on their web site. They did pack it decently and their web site is good and I did get a few response emails from them which are the only positives and the only reason they should even get 1 star. Ordered their 5 Zoa pack for $29.99 on 7/29/2015 with free shipping. Received an email on 8/3 stating that severe weather has delayed my order. I thought Ok, no problem. Thanks for letting me know. So good so far. I got an email on 8/4 indicating the corals had shipped via USPS Priority Mail and included a tracking number. I monitored the package for two days, but when it didn't arrive, I sent them an email on 8/5 informing them that I had not received the coral yet and was hoping for a delivery soon...but tracking showed only "in transit". I got a reply from a person named Racheal: "As am I. I will let you know that with Free Ship Packs, it is a 2-3 day transit and with the heat, and carrier handling, there is always a chance for loss. When ordering any live items, it is always best to upgrade your shipping to Next Day Air. Less time in transit = less stress to the critters, which in turn = a higher survival rate. Your order is covered under a 14 Day Guarantee. In the event that there is any loss please follow the instructions below:" Ok, we are still good so far. Seems they are willing to stand behind their product. I kept monitoring the package and on 8/7 I could see that it had arrived at the USPS facility and was out for delivery. I sent Reefs2Go an email informing them that the package was supposed to arrive today, but I was skeptical as to whether the corals survived the trip. The box was delivered and I immediately set about getting these corals out of their packaging, acclimated and into the tank. They didn't look good...they arrived in small bags of cloudy water. The Zoas were already disintegrating and were tiny, like 1/4 the size of a pencil eraser. After following their acclimation procedure I got them into the tank and within a couple of hours the flow had washed away most of the outer gunk, leaving me a handful of actual polyps. I made sure I took pictures of the entire unboxing and took pics of each coral in the bag and then again in the tank. I received another response from Racheal the next day 8/8: "These little critters can be a lot hardier than given credit for. I see that your order was delivered yesterday morning. How did everything arrive?" I responded on 8/9 letting them know of the condition of the Zoas which by this time looked like they were going to die off. Closed up tight, lots of jelly and skin fluffing off with each wave. Unfortunately at this time I had to travel for business and I'd be gone a week. I was hoping when i got back everything would look great. But my wife informed me over the next couple of days that all but one frag was barren. On 8/15, after I got back home, I sent them an email giving them the bad news about the coral. All but 4 polyps on one frag were dead and gone. This caused a small diatom bloom in my 120 gallon tank, but it disappeared within a day or two. All my other corals still looked healthy and my params were normal. On 8/17 I received the following email from Racheal: "Can you please resend the attachment? The last one is blank. How are the corals at this point?" I then zipped up all of the pictures I had and sent them to the emails sales@reefs2go and help@reefs2go and told them about the dead corals. No response. I then reread their refund policy and it said the pictures had to be of the livestock (or deadstock at this point) placed on the invoice. Ok. So I removed all of the now empty frag plugs, except the RDE frag which had 4 polyps still trying to hold on, and took photos of them on the invoice. Zipped them up and off they went. No response. On 8/25 I sent the following email: "I have sent numerous emails and have not gotten a single response once I asked for a refund. Up until that point I was getting good support. Now maybe you are still processing this or maybe it got lost in the shuffle, so I am giving Reefs2Go one more chance to see if we can get this squared away. According to your Return Policy, I am expecting a credit for the full amount for Order #2015-07-130173. Please let me know the status of this transaction as soon as possible." No response. The aforementioned email from Racheal on 8/17, was the last time I ever received a response from Reefs2Go. I have emailed them every day since 8/19, it is now 8/26 and I have never received a response. Then I checked Yelp and WOW!!!! Wished I had done that first. Pretty much chalking this up to a $30, 4 polyp frag of baby RDE's. Ouch. I'll be posting about them on Reef Central and DFWMAS.

    Tidalwave Aquatics - localfishstores - Updated July 2026

    Loading...
    Loading...
    Loading...