I had clothing cleaned at this location after a house fire to remove light smoke damage. These were some of my favorite personal items and part of what my family had left after the fire. The items were returned damaged, including excessive shrinkage, missing embellishments, holes, and discoloration. The location has no on-site management and no direct way to reach the owner, which led to repeated attempts to get help and frustration. The matter remains unresolved. The owner has responded to my other reviews attempting to discredit my experience, omitting key facts and adding misinformation, but that does not reflect what occurred. I don't normally leave reviews, but I'm sharing this so others are aware and can make informed decisions. I will not be discouraged from sharing my experience. We would not recommend this cleaners. read more

This was my first time coming here and the owner took the time to explain everything to me. This service was amazing! I wish we had one in Phenix City. read more

I suppose this is the wave of the future, but I'm not a fan. It's nearly completely automated, which some people will say is fantastic, and others not so much. I say "nearly completely" automated because I had the good fortune of meeting the manager when I first entered. She briefly explained how clothing is to be dropped off, and how it is to be picked up. The process involves two big computer screens; one to facilitate the drop off and the other the pick up. Once you become a regular, there is no need for human interaction. You drop off your clothes by putting it in a bag and dropping it into a chute after entering your name and any special instructions on the screen. Pickup is even simpler. I entered my phone number and the clothing came out on a hanger. I don't know what would happen if I had a question or complaint. I suppose I would enter that into the pickup screen and hope for a callback. Oh, I forgot to mention- THEY'RE OPEN 24 HOURS. Yes, this is the future. Dry cleaners named after global multinational corporations rather than people or places. I'm not a fan. read more

I have never in my entire life been provoked to leave a negative review. I will NEVER use this service again. I dropped off a coat and shirt specifically for stain removal. Not only did they fail to remove the original stains, but they added new stains from their cleaning chemicals. The coat wasn't even ironed and obviously wrinkled, and the fabric started pilling. I think they literally just did nothing to the items and returned them. This was a complete waste of money read more

I just would like to thank you for protecting my laundry during a snow squall recently in Harrisburg. My laundry was packed with a plastic bag inside the blue heavy bag. Everything was neat, tidy and mostly dry. I was so pleased about this. THANK YOU TIDE CLEANERS YOU'RE THE BEST. read more

Great local cleaners How can you not trust the Tide brand ? Mobile App is incredible. Try them you will not be disappointed. The staff is the most pleasant I've encountered in a long time. Please reinstate your pickup/delivery service. read more

I was looking for a new dry cleaner after my usual place in colonial park closed for good due to Covid19 pandemic. I happened upon Tide dry cleaners as I went for my usual brew at the Starbucks in the same shopping center. I thought...what the heck! I needed a tunic top dry cleaned anyway. I am so happy I took the chance. Not knowing what to expect, I drove up after work (around 6:30 on a Thursday night) into their curbside drop off. This is not just a thing because of covid. This is how they normally operate! Drive up, and a pleasant and professional representative greeted me at my car. When I explained that I had never used their services before, the entire process was clearly explained and i was given a goody bag containing coupons, a list of services, and samples of tide products. They had me fill out a very short form with my pertinent details (name, phone number, email etc) and took my item through my open car window. Then I was informed that my first order would be 50% off and that my shirt would be ready for pickup THE NEXT DAY after 5:00pm. Wait what?? I'm used to waiting 3 days or more for my dry cleaning to be ready. They had my shirt cleaned and pressed within 24 hours! So, I went the next evening to pick up my shirt. I didn't know what to expect, really having never been there before. I pulled up, and again a pleasant representative greeted me at my car window, asked my name, and went inside. He came back out less than two minutes later and gave me my total ($3.85). I gave him payment, and he came back with my change and my freshly cleaned and pressed shirt. Not only did he bring it to my car, he also put it in my car! He gently hung it from my grab handle (Jesus handle/oh s*** bar/etc) in the back, closed the door, and wished me a pleasant evening. I've learned that they also have an automated kiosk to both drop off and pick up your dry cleaning 24 hours a day (after your first drop off and registration.) The also offer delivery, as well as same day service. They have a customer for life! read more

Tide Cleaners - Dry Cleaning Near Me - Harrisburg, Pennsylvania

When Tide first opened in 2020, I had my doubts that this area needed another dry cleaner. Fast forward to 2021, I decided to check them out and take advantage of their 50% off deal for new customers. I brought in three sweaters that needed to be cleaned and found out they use environmentally-friendly products. I felt good knowing my items were in good hands. Employees are always helpful, whether in person or on the phone and they have great promotions and customer surveys to save you money. What's not to like about that? I recently came back a second time to have my suit cleaned. This is now my new go-to place. read more