Love them! They have sick hours at 7:30am every week day, which comes in handy when you have a…read morelittle. We are always in and out within an hour, even with a packed waiting area. We love all the doctors and nurses, especially Dr. Wallen!

Office Experience…read more Called this morning to get updated doctor note for my senior being out sick, I was told by the staff at 8:15 this morning I could come and pick up note. Get here on my lunch break and they said no one from this office spoke to me. Really so I wasted my lunch break coming cross town for nothing? Gas is high and my time is precious. They all lied Always get names of who you spoke too do you can call out the liar! I'm very disappointed in the office!

Dr Rowland is amazing! She has been our pediatrician for over 4 years with both of our boys! She is…read morepersonal, kind, knowledgeable and helped me so much with my boys (especially their first year!!). Pediatric specialists is my go to and Miss Amy at the front is incredible! She always greets us so kind and gives the boys big hugs! They love to see her!

My son had an skin emergency that was worsening by the minute. We called to be seen at 3 o'clock in…read morea weekday and they told my wife that they were not taking any more appointments and directed us to urgent care and of course there were no appointments available for 4 hours. We were forced to go to a 3rd party urgent care only to wait 2 hours and have them direct us to CHKD ER which took another 4 hours. By this time my son was in awful shape. All we needed was antibiotics prescribed! Why was it that my PCP could not see him? 3 o'clock on a weekday is completely reasonable to see a return patient when all we needed was standard antibiotics. This place is too worried about their own agendas and not about real emergencies and patient care. This is our community and we pay top dollar premiums to receive this sort of "health care". You almost have to be a rude family to receive prompt care. It should not be this way. I feel it's the staffs issue not the doctors. I run a health care facility and compassionate care is not here or at least not when we really needed it. They try to solve problems with stickers.

Dr Gerbus is an amazing human and physician. My daughter was born during Covid and I wanted to get…read moreher home as soon as possible. Because of him going above and beyond, I was able to keep her home and he had me bring her in for daily weights until she started gaining weight again. Sometimes he's behind in the afternoon but he takes his time with his patients so I will gladly wait for him. My daughter has been seen by several of their doctors at this practice. Another older gentleman (I can't remember his name) was one of the first medical providers that addressed my PPD. I was so anxious about her weight, I was keeping a journal of her intake & output (I'm an RN so I had my daughter on strict I&Os). He told me I didn't need to write in my journal anymore and to trust my maternal instincts. I needed to hear that more than he knew. I don't always agree with them but I trust their decisions. For example, I thought she needed antibiotics sometimes but didn't always get them. and that's ok. I trust these doctors and I'm thankful to have them taking care of my daughter.

Great staff for the most part. Was a bit rushed and ignored despite my medical knowledge on what my…read morekid may be experiencing. However in the end the care needed was given

Went in and it was very clean. Just moved here and the doctors were sooo sweet and friendly and I…read moream so happy she will be taking care of my baby!

Absolutely worthless front desk help. They are not there for your care or they just hate the job…read more Doctor is great, but not worth the headache of ever having to deal with the front office, they will always be combative in whatever you want to accomplish. They do not care about you or your family.

If I could give them a negative along with no stars I would. This is absolutely hands down the…read moreworst place to take your kids. Every experience I've ever had here with my son has been the worst I could ever imagine. Today I went in to follow up on some paperwork and the lady at the desk told me verbatim "I don't care". I was being polite and respectful the entire time. I wish I could tell you her name but she wasn't even wearing her badge either. Absolutely unprofessional!! WILL NOT RETURN, PLEASE TAKE YOUR BUSINESS ELSEWHERE.

Have had good experiences here some bad but mostly good. Dr. Brooke is a really good pediatrician…read morebut there was issues with insurance which has pushed my daughter's doctors appointment way further back.

My children and I have been patients here forever!! I love this practice! This is their newest…read moreoffice & it's extremely close to my home. The office is decorated in vibrant colors & has cute murals all over the walls. They have a sick and well child waiting area with TVs and books to keep them occupied while waiting to be called back by the nurse. The front desk staff is super nice. We saw Dr. Fred Fink at this location & we just love him. If you're looking for quality care for your child, please give them a try. You won't be disappointed.

Well I was looking for a new Pediatrician for my son. Which I read up on this place which the…read morereviews was awesome and it's close to home. You walk in it's colorful full of books for the kids to read also have mask for people who are sick because who wants to be next to someone coughing not me. The wait for my Dr was not so bad It just took a while because they lost my sons paper work which was probably a bad communication. So our stay was a bit longer then usual. I really enjoyed the staff and the atmosphere here and I'm glad I choose this office for my sons needs. They're really great and have a good staff behind them. Thank you

I have had multiple issues with this practice (mostly including incredibly rude front desk staff…read moreand extremely difficult to schedule appointments for kiddos). But, I'm only reviewing the reason I FINALLY decided to pull my 3 children (ages 11, 4, and 1) from this practice and seek care elsewhere. My youngest is 1 and since February, we've had a hospitalization for breathing issues and several ear infections. After our hospitalization (which was a few thousand dollars out of pocket cost) we had several appointments with town center pediatrics for follow ups and recurrent ear infections. Each time at check-in, I was told that there was no co-pay even though I was fully ready to pay, what I assumed, would be a $30 co-pay each time. I assumed that we had met our deductible since we had just had quite an expensive hospitalization. Today, may 9, I made an appointment for my baby girl at 11am for yet another ear infection. At check-in, I was notified that we had a $90 balance, for which we have never received a bill. I was speaking with Michelle W (office supervisor) who SERIOUSLY lacks customer service skills to be sitting in a chair at the front desk. She was condescending, rude, and an absolute thorn throughout the entire encounter. I forgot my wallet so I had no way to pay at check in and asked if I could request another bill. I asked why I had not received one yet if these were all charges from 2 months ago and Michelle told me that they don't send bills for co-pays. This is absolutely NOT true as we have received and paid bills in the past for co-pays. I explained to her that I was told on several occasions that there was no co-pay due and she pinned that negligence on me saying I was responsible for paying even if I was told there was nothing to be paid (make that make sense). She excused herself for 8 minutes to speak with the provider who ultimately decided to cancel our appointment for a sick 1 year old. I was then told (not before arriving but after it was already now 10 minutes past our appointment time) that they were no longer seeing patients without a co-pay being paid beforehand. I understand the implementation of this practice is necessary sometimes, however prior notice would have been nice. The outright denial of patient care for a sick infant was the final straw for me. Enough is enough. Town Center Pediatrics only cares about your money. They do not care about your kids. I highly encourage any parent to seek care elsewhere for their children, where they are not just a number or a dollar sign. Update: spoke with my husband and we 100% have met our deductible for the year.

This office is affiliated with CHKD and is located in Town Center at the intersection of Columbus…read moreand Constitution. Parking is located behind the building. The office if located on the second floor. Once you enter, you are greeted with bright colors, beach scenery painted on the walls, and plenty of seating. The front waiting area is clean and they have an area for sick children and well children. The staff is super friendly and I noticed that many of the nurses knew the kids that were there by their first names. The doctors are great too. We've been going to Town Center Pediatrics since our baby was born but usually visit their second office off Pembroke Blvd. They will be closing the second location to rebuild somewhere off Independence Blvd so this will be the only office open for awhile. But that's okay because it's new, convenient for us, and spacious with lots of exam rooms. I recommend Town Center Pediatrics to anyone searching for a doctor for their little one. They accept most insurances too.

We visited Dr. Dison here for a follow-up for my newborn to have her ear looked at bc it looked…read morelike she might need a mold for one of them. It was SO hot in the exam room that my daughter got incredibly upset and fussy. She would not calm down and she was overheating. Poor thing cried the entire time. Check in was easy and the office is new with a nice lobby - but it was uncomfortably hot inside and the Dr. didn't provide any more information than I had been able to google and he just referred me to Plastics. I waited two days to see him and if that is what was going to happen anyway bc he couldn't do anything - I don't see why I wasn't just sent there over the phone. A wasted trip and wasted office visit $$ We're probably going to look for another office closer to home for our daughter due to the above.

My kids have been coming here forever. Dr Bertamucci is a good doctor. Shes very thorough and…read morepatient with my kids. When shes not available they've seen doctor Norris, he's nice also. The office is clean and the staff is nice. When you come in the lobby you have your temperature taken and go to the 3rd floor to check in. They have a side for sick children and another side for regular visits. I do appreciate that they separate the sides to avoid children who aren't sick getting ill. The computer systems went down, so the staff did their best to work around the issue until it was resolved. The yearly physical usually takes about an hour. I also like the free samples of Dove soap they give to parents. Sometimes they also have coupons for children's over the counter meds. They also have another location on General Booth Rd. in the Redmill area. Most of the doctors at both locations are nice. This is a good option if your looking for a pediatrician. Check them out!!