Taken great care of my 3 dogs , 2 eleven year old labs that are brothers and 3year old rescue dog…read moremy wife claimed from the woods. Clean and well handled

I feel very comfortable leaving my dog here when I go out of town. I was looking for somewhere…read morewhere my dog could play outside during the day with the other dogs and my dog loves going here!!!! The owner is super responsive and always gives me updates and sends pics!!!

I hired Tina to come in my home for cat sitting on 12/15/2013. I came home and found my most…read morecherished coffee mug in the bag of cat litter broken. According to Tina, the litter bag was too heavy for her to lift and she needed a utensil to scoop more litter into the litter box. So, her solution was to go to my kitchen cabinets, open a cabinet containing glassware and select a coffee mug and use that instead of calling me to ask where she might find a scooper. She should absolutely not be trusted in your home. Frankly, since such little care was given to my belongings, you have to wonder if any care is given to the pets.

Tina is the best! She is the only one I trust with my dogs! It is Wayyy better to take your dogs to…read moreTina instead of the vet! They will definitely get more one on one attention!

Dr. Averette is kind and caring with my cat. He explains everything and never hurries. He answers…read moreall questions. His staff is also kind to both owners and animals.

Dr Averette is a one of a kind vet. Very caring and always has had solutions for our dogs problems.read more

if I could leave fewer stars I would. I have used several times in the past with no issues. Not…read moreagain. The manager is rude and nasty to customers. I had to make arrangements at their request to have my 3dogs picked up on day 2 of a 6 day stay and I was 1200 miles away. I think they were overwhelmed and overbooked for the holiday weekend.

Let me begin by saying that this experience is regarding boarding, and we have used Indian Hills…read morebefore for boarding with no experience like this. We picked our dogs up this afternoon and were more than unpleased with the state of our dogs; our Pyrenees, Piper in particular. Indian Hills requires that we pay for baths for boarded dogs, yet when we picked them up they smelled far worse than when we dropped them off 5 days prior. And this wasn't just an outside smell, this was borderline septic. Not only this, but I've attached photos of 3 separate cuts on our dog that we did not drop her off with. We board our dogs together, and although sometimes they play rough, never in nearly 3 years together has our husky ever shed blood on our Pyrenees. Additionally, while our dogs do generally graze, I find it very hard to believe that of the 2.75 gallon bags of food we sent with them that they only ate 3 quarts during their entire stay. That, and when we got them home they drank wildly from their water bowls like they hadn't gotten any access to water in quite some time. Finally, I'm well aware of the dog's bathroom schedule; it's past 3pm and I'm fairly confident that when I just took my dogs out that it was the first time they'd been out all day. Call me dramatic if you want, but these are all pretty important red flags to note. And as a result, I'm not happy. I expect where I board my dogs to trust that they will have a safe, positive experience. This didn't seem to be either, and people should be on the lookout for similar things if they choose to have their pet boarded here. I won't be back.

This vet's office doesn't deserve 1 star. My vet retired…read morefrom practice, so I saw Dr.Hall 1 time to establish care, should my older dog need a health concern addressed. I received 3 estimates for 3 different procedures all of which included anesthesia for my 13 year old dog. I won't give out every detail, other than to say, my dog had her medical event, I called during business hours and I was informed that they couldn't see her until October 15th, but I could come by, pick up some antibiotics, and call around to see if someone else could see her. I went to Energi pet and she received excellent care and treated us respectively and gave additional information that helped us make our decisoon. I'm grateful Dr.Hall didn't see us yesterday.

Good vet office, you just have to make sure they charge you properly. We were originally over…read morequoted for boarding and 2 spays for our young cats. We also had surprise charges when we were informed while on vacation that shots were required for all 3 cats. We requested quotes months in advance, multiple times and yet the cost continued to go up after dropping them off before vacation. Our original quote was close to $400 and our bill upon leaving was close to $650. A senior admin helped us by correcting the boarding fees to include the free boarding after spaying our girls and allowed us to pay part upon pickup and the rest at the beginning of next month. I understand that pets are expensive but what is lacking at this veterinary clinic is transparency.

Staff food, friendly, and knowledgeable. Work quickly to diagnose and recommend treatment for our…read moresick cat. Very caring and professional. Highly recommend them.

We have been using McLendon for many years and they have always provided great care for our two…read moredogs. The staff is always pleasant and efficient.

Dr. Threadgill is the best vet! We love going to see him and his son John and so does our dog. The…read moreprices are the best and the online pharmacy is great also. They stay very busy so expect to wait even if you have an appointment, but it is totally worth it! We couldn't be happier with our choice in a vet clinic.

If you have any where else to go please go somewhere else. We called ahead of time to make sure i…read morecould drop my dog off before work. When we got there they acted like they had no idea what we were talking about. Before i left i made sure to tell them a total of 4 times not to give my dog all his needed shots because i just wanted to get his ears fixed and worms. They we're supposed to call me before doing any treatment to my dog to ask my permission. instead they never called me and i had to call them 30 mins before closing to ask if i could pick up my dog. After getting there they informed me i owed $300+ for his bill.... they had given him all the shots i specifically asked them not too a totally of 4 times before i left! don't go here please !

PHONE CUSTOMER SERVICE / FEE SCHEDULE 8/28/2024- Receives…read moretwo stars and not one because to be fair, the female staff member did *seem* to be friendly. HOWEVER, I was placed on hold immediately for an extended period of time until a reminder ring went through and she came on and asked me to hold again- for another really really long time. Then basically each question that I had regarding prices required her to place me on hold again and again repeatedly (without exaggeration) and these were NOT short wait times. I am unsure if she was very unknowledgeable, did not have a "fee schedule" handy, or simply used my "search for answers" as excuses to place me on hold again and again in order to perhaps tend to something else or take other calls which apparently came in droves if so? I wish I had a better first contact experience with their office because I really liked their website, they are an older company, apparently, and have the online ratings to show some happy people. Location is close to us as well. I like that they have boarding but there are no images of the feline boarding online nor any mention of it at all, actually- just dogs. To be fair AGAIN, I do like that after I was forced to hang up (since she ultimately never came back to me on the phone) that I had the option of texting a different number from their website. I know that isn't saying much. I would have booked an initial appointment online (they do have an online booking option*) however I was eliminated* from that chance by one of their many many reasons* why I couldn't. I am not sure what type of appointment anyone would actually need which could be booked online after reading that list*. I do wish that they offered baths for the animals. Well, at least she stated that they do not offer flea baths which is one thing that my girl needs. So, I don't know. I got off the phone unsure if they DO offer baths, just not flea baths?? Then I need the well-check, then the dental, then the boarding. They still haven't written me back even after I have taken the last 60+ minutes to input a whole litany of their information into my phone including this "review" draft. Hopefully I can find a great vet in this town. And now that I have finished proof reading my review, I realize that with all of the different things that we need to get done with this veterinarian- well-check, vaccines, testing, flea treatment purchase, dental exam, dental cleaning, boarding..... I am not sure that I can take this much time out of my days just because my cat needs a thing here and there. I have until December to get this done. I don't need this place THAT MUCH. I literally am questioning whether or not I was asking too much, though? All I did was read their website, get lured in, jot down the questions that the website didn't answer (not a mention of a single fee). I just wanted to ask what the costs were for the things we need. Hold please. Hold please. Hold please. You know what??? I literally think they want you to go in there with your furry baby and hand it over so that they can come back with a whole novel series of "medical attention" that the animal "needs" and then the animal parent likely sits their feeling like a failure of an animal parent since their furry baby "needs" so much. Like, I am not buying it. I asked what the cost of the flea treatment was since they did not offer flea baths and... WOW... now that I think about it... this is the beginning of some things I am just not down for, I know it... it's coming back to me now... the woman told me that in order to purchase the flea treatment, the animal needs to OFFICIALLY BE SEEN BY THE VETERINARIAN IN AN OFFICE VISIT FIRST. Hmmm... is this standard? Maybe, maybe not. But for some reason I am guessing that I could walk in many other veterinarian offices world wide and walk out with flea treatment without paying their $64 office visit fee. Nope. Another example: I asked how much a dental exam / dental cleaning would be and I WAS PUT ON HOLD FOR SEVERAL MINUTES of course, then she came back on and literally told me that there isn't just one price for those things and that actually THE VETERINARIAN USES THEIR DISCRETION ON WHAT TO CHARGE. See?? I would be aware. I personally think I am going to seek out a more straight forward, smaller, less main-stream overly hyped veterinarian's office to take my baby to. She doesn't like complicated exhausting things.

Kind friendly staff You can really tell they love animals. I take my dog in for a bath. He really…read moreenjoys going.

Okay, so I am a first time pet owner...I take my kitten in recently for her first exam. They said…read moreshe was okay and everything checked out okay. I bring her back in a few days later because she had been throwing up/experiencing diarrhea - I drop her off early in the morning and go to work. I never even heard back from the vet. had to call up there and ask if she was ready for pick-up. Upon picking her up (at nearly closing), they notify me that at some point my kitten had took a 'number 2' in her kennel on the blanket...and the blanket was covered with it -- not only that, but the cat had I guess rolled onto it somehow, but the vet never bothered to at least clean that part of her. They give me a bill but the doctor didn't even come out to let me know what was wrong with her. Not only that, but they couldn't work out payment options with me on payment. So I'm rating this a 2/5 stars because their customer service didn't seem all that up-to-par. For the bill I received, they could have at least spent 2 minutes explaining what was wrong with my cat and or at least cleaned her a little bit from where she obviously rolled around in her own 'number 2'. I am already starting to look for a new vet. Sorry to say, because I was referred here by someone.

Very disappointed with this vet clinic. I decided to give them a try because their location is very…read moreconvenient for me. My dog cut his paw on a rock and it look like he needed stitches. However, the cut didn't seem to bother him and he was still walking around without a problem (pain wasn't a problem). I brought my dog in at 10:30 and they said the vet could see look at him asap and they would call me with a cost estimate and then if I approved they would call me for a time of pickup. Their cost estimate was much higher than any other vet in the area. But since the vet had already seen my dog, I would have to pay the visit fee regardless if they even touched him. So I went ahead and gave them the ok to operate on him at 11 o clock. I called back to check in at 2 to see if he was ready. They said an hour. I called back at 3. They said he hasn't woken up yet...I finally went there and demanded to get my dog around 4:30. Someone had to carry my dog to my car because he was so drugged up that he couldn't walk. I had to sit with him in the truck of my car for two hours before he could walk. He was shaking and drooling uncontrollably for about an hour after pick up. When I called to ask why he was acting like this, the vet said that they gave him double the dose of medicine to put him under. His procedure didn't need him to be unconscious, let alone give him two doses (60 lb dog that is very friendly). Not to mention they had my dog for six hours to give him 6 staples (not stitches) in his paw. Bottom line: they had my dog for way too long, didn't communicate his condition with me, gave him too much medicine to jack up the prices, and thought it was acceptable to release him when he was so dazed from the drugs they gave him that he couldn't walk for hours. His paw is healing fine. But this is not the place you want to take your vet unless it is an emergency.