They love my puppy and take good care of her. SUPER friendly and helpful. They are a little on the…read moreexpensive side but I think it is worth paying more for a vet that takes their time to carefully explain things and love on your pup.

They are a very friendly, professional office…read more It is first come first serve, so you have to be prepared to wait a while, but the upside is that their prices are very reasonable as a result, and they do not attempt to "upsell you." A very thorough, knowledgeable, caring veterinarian.

This vet's office doesn't deserve 1 star. My vet retired…read morefrom practice, so I saw Dr.Hall 1 time to establish care, should my older dog need a health concern addressed. I received 3 estimates for 3 different procedures all of which included anesthesia for my 13 year old dog. I won't give out every detail, other than to say, my dog had her medical event, I called during business hours and I was informed that they couldn't see her until October 15th, but I could come by, pick up some antibiotics, and call around to see if someone else could see her. I went to Energi pet and she received excellent care and treated us respectively and gave additional information that helped us make our decisoon. I'm grateful Dr.Hall didn't see us yesterday.

Good vet office, you just have to make sure they charge you properly. We were originally over…read morequoted for boarding and 2 spays for our young cats. We also had surprise charges when we were informed while on vacation that shots were required for all 3 cats. We requested quotes months in advance, multiple times and yet the cost continued to go up after dropping them off before vacation. Our original quote was close to $400 and our bill upon leaving was close to $650. A senior admin helped us by correcting the boarding fees to include the free boarding after spaying our girls and allowed us to pay part upon pickup and the rest at the beginning of next month. I understand that pets are expensive but what is lacking at this veterinary clinic is transparency.

Horrible experience. Took my dog there for a normal checkup and before they even took her inside I…read morewas accused of being inconsistent with my dogs heart worm prevention medication. Well lo and behold they come out with a positive heart worm test despite me being as consistent as possible with her meds. I'm aware these things happen so after consulting with family and another vet we decided it would be best to just get her on the antibiotics whether she actually had heart worms or not. So I came back a week later and was treated so awful. The lady came out with the antibiotics and gave me a pop quiz on how I was supposed to give the antibiotics to my dog and then made me feel bad about it when I said I had no clue. Do not take your "fUr bAbY" here.

They took great care of my puppy! Drive up service. The doctor and the ladies were very…read moreknowledgeable and patient.

Dr Gladney is the best. She goes above and beyond for your babies. She explains everything so well…read more We trust her and love her

My female Siberian husky Ava pookie houser has received great care from may. Friendly staff and…read morereally good looking girls

Dr. Threadgill is the best vet! We love going to see him and his son John and so does our dog. The…read moreprices are the best and the online pharmacy is great also. They stay very busy so expect to wait even if you have an appointment, but it is totally worth it! We couldn't be happier with our choice in a vet clinic.

If you have any where else to go please go somewhere else. We called ahead of time to make sure i…read morecould drop my dog off before work. When we got there they acted like they had no idea what we were talking about. Before i left i made sure to tell them a total of 4 times not to give my dog all his needed shots because i just wanted to get his ears fixed and worms. They we're supposed to call me before doing any treatment to my dog to ask my permission. instead they never called me and i had to call them 30 mins before closing to ask if i could pick up my dog. After getting there they informed me i owed $300+ for his bill.... they had given him all the shots i specifically asked them not too a totally of 4 times before i left! don't go here please !

Staff food, friendly, and knowledgeable. Work quickly to diagnose and recommend treatment for our…read moresick cat. Very caring and professional. Highly recommend them.

We have been using McLendon for many years and they have always provided great care for our two…read moredogs. The staff is always pleasant and efficient.

The best people! Dr. White and his staff have always done a wonderful job taking care of my pets…read morethrough the years. I would recommend his office l, and staff again and again.

My parents and I have been using Tidmore for over 30 years, and they have always taken care of our…read morepets needs. I recently had a dog pass due to old age and they sent a thoughtful card. Dr. Schepers will continue to take care of my pets in the future, A+ team!

PHONE CUSTOMER SERVICE / FEE SCHEDULE 8/28/2024- Receives…read moretwo stars and not one because to be fair, the female staff member did *seem* to be friendly. HOWEVER, I was placed on hold immediately for an extended period of time until a reminder ring went through and she came on and asked me to hold again- for another really really long time. Then basically each question that I had regarding prices required her to place me on hold again and again repeatedly (without exaggeration) and these were NOT short wait times. I am unsure if she was very unknowledgeable, did not have a "fee schedule" handy, or simply used my "search for answers" as excuses to place me on hold again and again in order to perhaps tend to something else or take other calls which apparently came in droves if so? I wish I had a better first contact experience with their office because I really liked their website, they are an older company, apparently, and have the online ratings to show some happy people. Location is close to us as well. I like that they have boarding but there are no images of the feline boarding online nor any mention of it at all, actually- just dogs. To be fair AGAIN, I do like that after I was forced to hang up (since she ultimately never came back to me on the phone) that I had the option of texting a different number from their website. I know that isn't saying much. I would have booked an initial appointment online (they do have an online booking option*) however I was eliminated* from that chance by one of their many many reasons* why I couldn't. I am not sure what type of appointment anyone would actually need which could be booked online after reading that list*. I do wish that they offered baths for the animals. Well, at least she stated that they do not offer flea baths which is one thing that my girl needs. So, I don't know. I got off the phone unsure if they DO offer baths, just not flea baths?? Then I need the well-check, then the dental, then the boarding. They still haven't written me back even after I have taken the last 60+ minutes to input a whole litany of their information into my phone including this "review" draft. Hopefully I can find a great vet in this town. And now that I have finished proof reading my review, I realize that with all of the different things that we need to get done with this veterinarian- well-check, vaccines, testing, flea treatment purchase, dental exam, dental cleaning, boarding..... I am not sure that I can take this much time out of my days just because my cat needs a thing here and there. I have until December to get this done. I don't need this place THAT MUCH. I literally am questioning whether or not I was asking too much, though? All I did was read their website, get lured in, jot down the questions that the website didn't answer (not a mention of a single fee). I just wanted to ask what the costs were for the things we need. Hold please. Hold please. Hold please. You know what??? I literally think they want you to go in there with your furry baby and hand it over so that they can come back with a whole novel series of "medical attention" that the animal "needs" and then the animal parent likely sits their feeling like a failure of an animal parent since their furry baby "needs" so much. Like, I am not buying it. I asked what the cost of the flea treatment was since they did not offer flea baths and... WOW... now that I think about it... this is the beginning of some things I am just not down for, I know it... it's coming back to me now... the woman told me that in order to purchase the flea treatment, the animal needs to OFFICIALLY BE SEEN BY THE VETERINARIAN IN AN OFFICE VISIT FIRST. Hmmm... is this standard? Maybe, maybe not. But for some reason I am guessing that I could walk in many other veterinarian offices world wide and walk out with flea treatment without paying their $64 office visit fee. Nope. Another example: I asked how much a dental exam / dental cleaning would be and I WAS PUT ON HOLD FOR SEVERAL MINUTES of course, then she came back on and literally told me that there isn't just one price for those things and that actually THE VETERINARIAN USES THEIR DISCRETION ON WHAT TO CHARGE. See?? I would be aware. I personally think I am going to seek out a more straight forward, smaller, less main-stream overly hyped veterinarian's office to take my baby to. She doesn't like complicated exhausting things.

Kind friendly staff You can really tell they love animals. I take my dog in for a bath. He really…read moreenjoys going.

if I could leave fewer stars I would. I have used several times in the past with no issues. Not…read moreagain. The manager is rude and nasty to customers. I had to make arrangements at their request to have my 3dogs picked up on day 2 of a 6 day stay and I was 1200 miles away. I think they were overwhelmed and overbooked for the holiday weekend.

Let me begin by saying that this experience is regarding boarding, and we have used Indian Hills…read morebefore for boarding with no experience like this. We picked our dogs up this afternoon and were more than unpleased with the state of our dogs; our Pyrenees, Piper in particular. Indian Hills requires that we pay for baths for boarded dogs, yet when we picked them up they smelled far worse than when we dropped them off 5 days prior. And this wasn't just an outside smell, this was borderline septic. Not only this, but I've attached photos of 3 separate cuts on our dog that we did not drop her off with. We board our dogs together, and although sometimes they play rough, never in nearly 3 years together has our husky ever shed blood on our Pyrenees. Additionally, while our dogs do generally graze, I find it very hard to believe that of the 2.75 gallon bags of food we sent with them that they only ate 3 quarts during their entire stay. That, and when we got them home they drank wildly from their water bowls like they hadn't gotten any access to water in quite some time. Finally, I'm well aware of the dog's bathroom schedule; it's past 3pm and I'm fairly confident that when I just took my dogs out that it was the first time they'd been out all day. Call me dramatic if you want, but these are all pretty important red flags to note. And as a result, I'm not happy. I expect where I board my dogs to trust that they will have a safe, positive experience. This didn't seem to be either, and people should be on the lookout for similar things if they choose to have their pet boarded here. I won't be back.

Dr. Averette is kind and caring with my cat. He explains everything and never hurries. He answers…read moreall questions. His staff is also kind to both owners and animals.

Dr Averette is a one of a kind vet. Very caring and always has had solutions for our dogs problems.read more