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    Tidy Places

    3.1 (34 reviews)
    Closed 8:00 am - 5:00 pm

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    Services - Tidy Places

    Handyman cleaning

    Commercial deep cleaning

    Commercial move-in or move-out cleaning

    6 More Services

    Commercial standard cleaning

    Grout cleaning

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    Post-construction cleaning

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    Laura D.

    I received a recommendation from a co-worker. Very pleasant to work with and schedule. Paulina showed up on time and ready to work. We asked for a deep clean as this is a rental property and renters moved out and we are trying to get it ready for sale. We left for 3 hours. Not sure what worked was accomplished while we were gone. Bathrooms were not touched, outside balcony was lightly cleaned, windows were not cleaned, kitchen cabinets and applicances were not cleaned. We did do a walk through and asked her to touch up some items. I spent 3 hours recleaning the next day. Pam did follow up with me to ask about the cleaning. I explained that a light basic cleaning was done not a deep cleaning. I provided photos of the items that were not addressed. She offered to have someone come out again to reclean. I explained that I have already done it. She offered to clean out house. Due to the virus we did not want to accept that offer. I asked her if she would like to void our original check and I would write and mail her one for what she thought the amount should be for the cleaning that was done. I heard no response from that and just saw that out check was cashed for the full amount. Disappointed in the level and promise of cleaning. Disappointed in how the situation was handled after the fact. I would not recommend them.

    I called to set up a cleaning, I haven't been able to get ahead now that I'm back in school. Got a date scheduled, I didn't ask any questions, being I've never really used a cleaning company I didn't think to ask anything. I figured she'd go over everything with me. She told me 4-5 hours for a deep cleaning ( baseboards, fans, door frames and blinds) in addition to the regular cleaning. I assumed (stupid me) that there would be 2 cleaning ladies. With the size of my house that's what would be needed since I don't have it regularly cleaned. The lady came and I was running out the door to work so barley said hello to her, came home at lunch as I didn't know how much I'd owe. She was still here so I left and came back an hour later and paid her. While it did look better than when I left once I looked around it was terrible. Not to mention she used my cleaning supplies which is fine but being no one told me that I didn't leave anything out and had most of my products in the basement which she wasn't cleaning so I'm not sure what she used. There was dust on most of my picture frames, there were still dog paw prints all over my hardwood floors, my dogs were gone for the day so they weren't there to leave the prints, there was dirt on the bathroom floor, no baseboards or door frames or fans had been done, there was toothpaste in the kids bathroom still, there were handprints still on my tv stand and the worst part was the main floor bathroom was not touched at all. I have 2 young boys who constantly miss the toilet and there was pee all on the back of the seat still!!! While I'm unimpressed with the work I fully blame the owners for not informing me about the cleaning supplies needing to be supplied by me and for thinking 1 person could do a deep cleaning in that amount of time in they quoted in a house my size. She didn't even fully clean my house much less do a deep cleaning! I'm sure the lady was flying to be done in the allotted time. I did email the owners to let them know how disappointed I was in the work that was done. That was 2 days ago....I never heard back. Don't use them. They do poor work and don't back it up.

    HORRIBLE

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    8 months ago

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    Pam B.

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    3 years ago

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    Pam B.

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    5 years ago

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    Pam B.

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    4 years ago

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    Pam B.

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    4 years ago

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    Pam B.

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    6 years ago

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    Pam B.

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    6 years ago

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    Pam B.

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    8 years ago

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    Pam B.

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    Photo of U J.
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    11 years ago

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    Pam B.

    U, Thank you for your wonderful review!

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    7 years ago

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    16 years ago

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    13 years ago

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    10 years ago

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    7 years ago

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    Pam B.

    Thank you Carrie, it's our pleasure!

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    8 years ago

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    Pam B.

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    7 years ago

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    Pam B.

    Scot, Thank you so much for your kind words!

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    10 years ago

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    7 years ago

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    Pam B.

    Wayne, Thank you so much for the wonderful words of praise!

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    13 years ago

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    7 years ago

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    12 years ago

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    7 years ago

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    Pam B.

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    11 years ago

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    9 years ago

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    Pam B.

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    13 years ago

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    8 years ago

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    11 years ago

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    Pam B.

    Julie, Thank you for your wonderful review!

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    11 years ago

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    13 years ago

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    11 years ago

    Tidy places comes and cleans where I work at Royal Coach in Bartlett. They are consistent, friendly and considerate.

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    Pam B.

    Daniele, Thank you for your wonderful review!

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    12 years ago

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    12 years ago

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    10 years ago

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    13 years ago

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    Review Highlights - Tidy Places

    Very pleased with door installation, timely response from Pam for schedule and overall customer service from Tidy Places.

    Mentioned in 12 reviews

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