Horrible company treats there customers and employees with no respect. Ben doesn't care about this…read morecompany as he doesn't even live in Illinos five star cleaning my ass the cleaning products they use are vinegar and water which leaves a horrible smell and doesn't clean vacuum cleaner could not pick up a feather let alone any dirt that may be on the floor. Don't know how this business is still a business. Wouldn't recommend them to my worst enemy.

I have used this service for the past 3 years and during that time have had 4 or 5 different girls…read morecome by. Kathy usually sends the same staff and for a long time that was the case but I do not use a regular schedule and typically request a cleaning with very short lead-time. They are also accommodating to my hectic schedule and each staff member has left my home in the same condition (with one exception but she is longer employed there). After a few crash-and-burns with other local services (steer clear of Maid Rite!) Pro-Tidy has earned and kept my trust.

They arrived promptly at time I requested and they brought their own supplies. Staff (2) were…read morecourteous and efficient. I've looked for a quality cleaning service for the past 2 years. This company met all of my requirements at a reasonable cost. Looking forward to doing business with them for years to come.

I am a dissatisfied customer. I hired Gladiolas maids to clean my kitchen. The maids left two…read morestains on my butcher block table. When I notified the company to remove the stains they refused to do so, saying the stains were there when they got there, which is not true. Gladiolas maids and the company were: careless, negligent, irresponsible and dishonest. I will never hire them again, nor should you!

Dial A Maid let us know the day before that they would come at 1:30. I stepped out from work to…read moremeet them at the apartment. However, at 1:55, they still had not arrived, so I called them, and they told me the maids would be there in 20-25 minutes. How much longer did I actually wait? 80 minutes. They showed up at 3:15 (1 hour and 45 minutes late). We made our booking pretty last minute, but it would've been nice if they let us know they would be that late. I had planned to stay in the apartment while they were cleaning, but I decided to go back to work since I had lost a lot of time already, then come back when they were almost done. When I came back for the last 30 minutes of the cleanup, they were cleaning diligently, so I stood in a corner while they finished up. One of the maids kept turning to me every couple minutes to tell me the place is really dirty. I mean, I'm aware of that and that's why I called you; no need to stop doing your job to tell me that. I stopped responding to her the third time she did that. She didn't get the message and continued to do so. When the scheduled 2-hour cleanup was over, I asked how much I owed. And they had no idea. They had to make a ~10 minute call with their supervisor figure out the price. In summary, they did an ok job cleaning, but wasted a lot of my time.

Worst house cleaning job I've ever experienced. The one good thing was pleasant and competent…read morecustomer service. And the cleaning crew of 3 were pleasant enough. The main issue was sloppy and seemingly indifferent work; and a crew lead who didn't have a handle on the job despite written instructions, and who clearly did not check the team's work. Where they did do work, such as vacuum, you could see they just ran the machine over the main section and didn't bother to get under open furniture like a desk, and leaving scraps of debris behind. In other areas they said they cleaned, it was equally sloppy -- the wood-floor stairs had visible debris and dust and the kitchen floor had soot and debris swept aside, sitting in plain view by the floor boards. Other things they didn't even attempt to clean -- the kitchen counters as dirty as I left them, and most furniture on the 1st floor as dusty as before. When I brought these up to the crew lead as they prepared to depart, he was surprised I wanted the surfaces cleaned! The list can go on, but the picture is clear: avoid this company.

The Bad Cleaning :…read moreFor a deep cleaning they did a good job on surface items (floors, windows, kitchen). Where the cleaning fell short was upon walking thru after the cleaning and finding 2 of the bathrooms and mudroom had not been cleaned thoroughly. Showers were untouched/forgotten, mudroom floor was still dirty (which I didn't see until after they left but that's due to other reasons outlined below). The Ugly Where things went downhill: Some background: we moved in to our home and within 48hours we had Mia's team come out to clean before anything else. No furniture, we had not moved in, we had not even brought anything into the home until after we knew it would be cleaned. The home was newly painted and all the floors were newly resurfaced/stained. Cleaning began on the main floor and during the cleaning of the blinds in the family room one of the cleaners pulled too hard on the blinds causing them to dislocate from the brackets and fall to the ground. This resulted in the following damage: 1. Wall was knocked and paint was scraped 2. There was a dent on the newly finished hardwood floors 3. One of the blinds cracked (found after having them mounted back up). 4. The bracket holding up the blinds was damaged My initial reaction was frustration. I had been in the kitchen prepping when I saw the blinds fall to the ground. I started noticing the cleaner opening the blinds but putting her whole body weight in the pulls and sensed she was not using good judgment in how to handle them but before I could make a comment the blinds fell to the ground. I walked over and saw quickly the damage to the wall and floor and became upset. We called Mia and she came over to assess. Where things went south was Mia's complete mishandling and dismissal of rectifying the situation. 1. I had asked to get her insurance info and she did not provide it stating she preferred to handle it outside of insurance for fear of premiums going up. My husband and I understood that the damage was not super extensive and didn't want the local business to take a hit over something we could likely come to an agreement on based on discussions with Mia. We just wanted it fixed and to move on. Thankfully no one was injured and said we'd try to work it out another way. We asked she send a copy of it via email for us to keep on record in case she ghosted us (which she said she understood and appreciated us not taking the insurance route but never did in the 3+ weeks of reaching out- that was our fault for trusting her). 2. We received an email from her after 1.5 weeks stating they had no part in the obvious damage that was present on our walls or floor. Instead her email cites "experts" that said damage was done previously and was not a result of the blinds that she does admit fell due to her workers handling them. These "experts" that provided their "analysis" of the damage in the email screenshots never once came to our home to assess their quotes on the damage. No one came to look at the walls or floor, but somehow they were able to come to the conclusion that the damage was preexisting (repeat here that the house was just closed on 2 days prior with newly painted walls, and newly finished floors; no damage to any other parts of the floor on the entire main level or damage to paint on the walls). 3. I was polite in all my text messages and voicemails asking for a call back. At no point did I think I was defensive or rude. I had explained to her during our beginning conversations that we'd work something out and gave her 2-3 options on how we could proceed (comping us for 2-3 cleanings, reimbursing us for getting the damage fixed ourselves, having her contacts come out and do the repairs as long as they were licensed, or going thru insurance). At the end of the day all we wanted was to be made whole on the damage that was incurred due to her company's mishandling. She did not return my phone calls, and stopped responding altogether after her email to us outlining how she was not at fault. Truly so disappointed in how this was handled. There could have been many ways to handle this as a professional and still keep their reputation and integrity intact. I would never recommend this company to anyone, and would advise anyone to use some other cleaning service. I have given 1 star because Mia's sister and team that did the cleaning was understanding and attentive to cleaning concerns and addressed areas after pointing them out. They were professional. Everything else has been rated due to the poor attention to the deep clean and the obvious mishandling of the damage done to our property and lack of concern, followup and accountability in creating the damage by trying to put it on "preexisting damages" of which there was none.

Edel Cleaning came to my home and cleaneded it up perfectly and quickly. Edel and her TEAM very…read moreprofessional and timely. I will definitely use them in the future. For a new company they knew there way around my house. Outstanding if I could I would give Edel and her team 10 Stars.

Spotless cleaning service was wonderful! They were always punctual, very efficient, and most…read moreimportantly kind hearted. I felt that I could completely trust them in my home and that they would do a good job. I'm very happy with the service I received and highly recommend them.

Dayle cleaned my 2br 1bath apartment with amazing attention to detail and care. She used a variety…read moreof natural cleaning products and my apartment has truly never looked better. I highly recommend PJB Clean, especially Dayle's services.

Reliable and efficient! I'd recommend to anyone who needs cleaning services. With Covid, it's more…read moreimportant than ever to have a great team.

Had a move-in deep cleaning scheduled and got more like a light dusting/surface cleaning performed…read more Base price was $350 for a 2bd/2br condo and I still had to spend 4-5 hours deep cleaning afterward. I asked for special attention to the shelving in the closets only to find they were likely only dusted as the grime was still caked on. Self cleaning of the cabinetry after the clean resulted in the cleaning wipes looking black. The guy cleaning was friendly but ultimately not worth the money spent. EDIT: Since the business owner replied, cleaning looked good upon initial review and comment listed was sent minutes after the cleaner left. Kitchen grime wasn't noticed until moving in, and with respect to offering to come redo/reclean, that offer was not made, just a discount. I'll give an extra star out of fairness for that, but to me the pricing is still inconsistent with the quality

This is a warning I want to give to anyone who is thinking about hiring the company for their…read moreservices - don't provide your card information to them! I hired them to clean the common areas of our condo and provided our debt card info for payment as requested. The following days, there were dozens of fraudulent activities detected by my bank (someone used our card to make food purchases). They are the only vendor/party I have ever given our card information to. Again, this is a warning, not an acquisition. But I'll make sure to never use their service again.

They do great job every time! I highly recommend best friends cleaning for anyone looking for…read morecleaning their home !

Best Friends Cleaning provided a true 5 star experience from start to finish. The attention to…read moredetail is what truly stood out and made it very apparent they're true professionals. I will be a repeat customer