Once again, this agent and his office staff have made things easy. We have had the same insurance…read moreagent for over 20 years and they have never failed to deliver excellent service and care for us, the customer. in particular I want to give Brad in this office a shout out! He stays on top of our muliple policies and with his ideas saves us so much money as well as hassle. He is always professional, dependable and quick to address any needs we may have. Thank you Brad and thank you State Farm!

I was just helped by Brad over the phone at this office and I was so pleased with their…read moreprofessionalism and speed with helping me get a policy set up. It took less than 10 minutes. Thanks so much!

We have been customers for years with Worth. They are a family run business and offer excellent…read morecustomer service. We refer them to our Real Estate clients. Their quotes are very reasonable.

Great insurance company. I have used them for years. I…read morewill never go there again during rush hour. LOL They are located on the corner of Red Mile Road and Versailles Road and look like an ordinary little house. The traffic was so backed up and crazy there, I didn't think I was ever going to get in or out of there.

Our son is a student at U.K. We live out of state. His car was hit by a drunk driver and totaled…read more Thankfully our son was not in the car at the time. The man who hit our car had Kentucky Farm Bureau Insurance. They were amazing to work with- even long distance. Calls were returned right away, arrangements made quickly and checks mailed promptly. Everyone we talked to was most helpful and courteous. This situation could have been a total nightmare to manage out of state. It wasn't.They were great!

Everyone in this office offers personalized service on every phone call! These days, it is so nice…read moreto have a real person available at all times instead of bots or recordings with choices or being on hold for endless and unknown periods of time. When you call, they already have your information at hand without having to put you on hold to search for your records. In addition, someone ALWAYS calls you back asap with what you need. Very professional but still feels "hometown" which is rare these days. They take the stress out of insurance and are definitely on the side of their clients. Highly recommend!! Julie M.

Julia was great to work with. I called to acquire an insurance declaration. Julia had it to me in…read moreminutes. very professional, polite and efficient.

I have been using this company for over 2 years for my company vehicles. They have treated me very…read morefair and always try to help me in any way. That's not what does it for me though , that's not why they get five stars. Let's be honest , almost all Insurence companies can do exactly what they do. What does it for me? There CUSTOMER SERVICE !! It's hands done the best . They treat you like family. They are on top of there game , always remember who I am , always remember what we talked about last time. Customer service is huge for me and they knock it out of the park. True story : I had a horrible car wreck in 2015. I had just started using there services. Gerry (this is his agency ) found out about the wreck somehow and called and checked on me and put me on his prayer list at church. Now , that there is some customer service I can get behind. Thank you Sullivan Insurance!!

Misguided by the lady on call. They told me that a non owner auto insurance will be sufficient and…read morecovers just like owner onsurance. She even gave me details on the insurance. On viaiting there office the picture changes completely. Another lady told me that a non owner does not covers everything. It is only a liability insurance. Totally disappointed.

Josh is a very caring individual and he goes out of his way to take care of his clients. I would…read morerecommend Josh and Shelter Insurance for anyone looking for a personalized insurance partner!

From the owner: As a local Agent, I do all I can to go the extra mile for my insured's. I am available for you…read morethroughout the day and the weekend, in the office or by cell phone. I am here to better the industry of insurance and to be by your side.

Everyone here goes out of their way to make sure all my questions are always answered. They…read moregenuinely care about my needs and are well informed. I have recommended them to all my friends and family!

These folks want you to be happy- they are friendly and always happy to help. I've recommended to…read morefamily and friends. Cover both my car and house, and they saved me money as well as giving great service.