Fantastic customer service. Ben was an outstanding representative, highly recommend…read more Did absolutely everything in their power to make sure I left the store satisfied.

Solid company! I love the bad ass return policy!…read more I was seeking a longer lasting shoe than the New Balance I had been wearing to walk in. I walk a good bit daily. Right now, I average 10.5 miles a day I'd say 6-7 miles a day are in my "walking shoes" at least. Some days more, some less. I love to eat good food you see, so walking and exercise is a must not to die an early death. I mean I eat and drink 3-4k calories a day most days! Anyway, I was going through NB shoes every 60-70 days with inserts. That is $200 plus every other month. That shit was interfering with my other shoe game quite a bit. I like nice brand new shoes you see... I had been shopping for walking shoes at NB Memphis and that's all they sell. I decided to give FF a try and see what they had to say. I went in, got scanned, and was told I needed a size 12. I questioned this because I wear a size 11.5 in almost all shoes. I listened to Max explain why I needed a bigger shoe with reluctance. He said my left foot was 11.7 and my right was 11.5. I was a dumbass and bought them. Fast forward 40 days and I have blisters on top of blisters on my right foot. The damn shoes were just sliding up and down on my foot every single step. After a long walk with steep hills last weekend I'd had enough and decided to test their 60 day no matter what return policy. To my surprise and joy, they gave me a new pair of 11.5 shoes with zero bullshit about it. I hate they steered me wrong initially but I am now a customer for life! I can get the exact same shoe for the exact same price at Academy Sports for a cheaper tax rate. I will not do this! AS would never give me another pair of shoes after I had beaten them up for weeks. Long live Fleet Feet!! You guys are pretty rad man.

This was my first time visiting the store and I must say that it is really nice! They have…read moreeverything neatly organized and displayed that makes it easy to find what you are looking for. The men, women, and children's selections are great. Plus, if they don't have what you are looking for in store they are willing to order them for you. The service was great as well. I also love that New Balance continues to be of great quality and style. I look forward to going back and shopping. During this visit we purchased a gift card for someone's birthday gift.

Great clean location with multiple selections of shoes (not too many millennial styles). Decent…read morestaff and well organized store. Plenty of parking as well. ADA Accessible too!

We went there today. The shoes were a great deal, but we were most impressed by the service. The…read moreemployees were so kind and eager to help. One lady went to the back for a different size in a shoe we liked. She offered without being prompted. Also, another employee did that for a pair of socks. Great customer service, especially for a discount store where that is usually not the case.

Quality/Quantity - When did this trip become a shopping trip?…read more My daughter wanted to make a special trip here to get more shoes, don't you only have two feet? Are you starting your own museum? After she reads this, she might make me delete it, lol. Well, she could not decide between two shoes, so I reminded her that we do NOT have any more luggage space and I am NOT buying more luggages. We left without buying anything, whew. Atmosphere - Consistent with our San Leandro, CA Nike Outlet store. I will gladly pay the extra 3% sales tax to NOT carry back an extra pair of shoes. Plenty of parking, be safe. Service - N/A, not one sales person approached us for service. Price - N/A. Owner Comment - Congrats on your success since 1964. 1964 - Blue Ribbon Sports, Inc 1971 - Renamed to Nike, the Greek Goddess of Victory. You have an amazing history which is too long to list here. Congrats again.

Keeping running fun and my feet happy for years. Breakaway has the most knowledgeable staff in town…read morewhen it comes to shoes and how they should feel and fit.

8-2-25 We were in the store and looking at the running shoes. My spouse loves shopping for new…read morerunning shoes for work. There were three to four workers at the front counter talking. A couple of other customers rooming around the store. There was not a single worker step up to greet anyone. All they acknowledged was welcome and please let us know if you need anything. Maybe that is why retail stores are closing. My spouse almost bought something because usually she doesn't leave without a bag in her hand. Sorry, big mistake!

Zero stars for a all black employees and management that work there. I try to support local…read morebusiness. I was an Assistant Manager for this company back in the 80s. There was one main thing that we learned from this company was customer services to all cultures. The greetings were the key to making excellent sales. I hope that corporate will take notice of bad behavior.

This footlocker is located in the lower level of the mall. I went in to buy a pair of basketball…read moreshoes for my son. The selection of high end name brand shoes are very limited. I suggest calling the store if your looking for a certain shoe.

We are regulars here and I've been a member since 1998. Yeah. I'm that old. REI has a great…read moreselection. Some things are stupid expensive. Some things are very reasonably priced. If you get help from an employee, they are often knowledgeable and helpful. In my experience, when you first walk in, you're practically accosted by employees offering their assistance. Before you've even had a chance to look at anything. But once you get your ass properly inside the store and you're doing some shopping and comparing, you'd have better luck playing pickup sticks with your butt cheeks than getting the attention of an employee to answer your questions.

This place is great…read more I love everything about it. I love the outdoors, you see, and I yearn to be outside most of the time. I love the whole membership program and how you get rewarded for shopping. I love the kickback at the end of the year and the special sales they offer to members. I love the false sense of savings during those sales, it makes me all warm inside. I love the selection of goods that are available here. I love the fact that all you have to do is turn around with your head up and find someone eager and knowledgeable about the items that they sell. There are some gear nerds in here fo sho. I love the stuff they sell! Pocket knives, camping food equipment, hiking, backpacking, climbing, hiking, running, walking, really whatever you do outside, this place has you covered. The thing about this place isn't the value of buying "cheap shit" like what is for sale at other places. There is no value in buying shit. The value from here is in the fact that you are buying good products from a reputable dealer. Stay off Amazon my peeps! Also, don't eat yellow snow... '24 - 65/101

I've had my eye on a particular cruiser since the pandemic started, but it's always been sold out…read more Walmart finally got them in stock, so I ordered it online. I can barely assemble a bookcases without leftover screws, so there was no way I was going to put together a bike. The fine folks at Victory assembled it -- I named her Holiday -- in a quick turn around time and loaded it into my truck. I'll be back for tune ups!

Always super helpful, knowledgeable about bikes, with speedy service. Love this place.read more

Words really cannot accurately that first step in the door-you immediately feel a rush-there is so…read moremuch, you could spend hours just browsing!! But with a event and goal or theme or color requirement it is amazing the number of items which are available-ask and you are directed to it or it will be brought to you! This, I have been told, is a new location and not an inch of space anywhere is wasted. Prices range on popularity of item or its availability; it appears. Do not be surprised as there are quite a few higher end(only one in the store) items for special occasions that are actually quite magnificent! The staff was available, but let you browse-as they too must know it is a lot to take in! Upon making an inquiry they were pleasant with their response/interactions with customers. I had an appointment so I was not able to shop for more than an hour and I barely covered 25% of the store! I hope to return when there are no required items I needed to purchase and I have "extra" money to spend. There is so much to offer it is impossible not to leave without picking up a few pieces! Thank you for the shopping experience & I look forward to my next adventure visit!

Wonderful store. No matter how unique, chances are you will find it there. The prices are higher…read morethan in a regular beauty supply store. The good thing is that whatever you need last minute, chances are they will have it. I was looking for straps to attach to an outfit, and they had them, when nobody else would. The not so good side is that unlike other beauty supply companies, they will not do exchanges or refunds under any circumstances. So, please make sure whatever you are buying is what you truly want. They don't care and do not do refunds, exchanges or in store credits. So just due to overpricing, the refund, credit or exchange policy, plus the attitude that came with the refund or exchange issue, the score took a well deserved decrease.