We took Groome from Auburn to ATL to catch a flight after a weekend of visiting friends. The driver…read morewas very nice, pick up was timely, the price was reasonable, the van was clean and the drive was safe but still efficient. However, caution to any customers of size (larger than 200lbs or taller than 5'6") Their vans are NOT built for larger passengers. The seats are small and the rows are very close together. Our shuttle was packed full and we could hardly move. My legs were numb after being smashed into the back of seat in front of me for the entire 90 minute drive and my partner (who is skinny but very tall) hardly fit in his seat and his legs didn't fit in between the seats and ended up with a bruise on his legs from having to sit on the seatbelt buckle the whole trip. All that to say, keep that in mind when deciding to use them but I would still use them again if needed.

VERY BAD AND UNRELIABLE SERVICE!!!…read more Here is the background: I booked two tickets for a trip from Atlanta to Chattanooga on 05/24/2023. On the day, the bus was scheduled to depart at 7:15 AM. My group arrived at the designated spot at 6:50 AM, well ahead of the departure time. However, to our surprise, the bus did not show up until 7:40 AM. During this extended waiting period, I had to urgently use the airport restroom. Unfortunately, while I was inside, the bus arrived and, according to my friend who was still waiting at the spot, the driver refused to wait for us and departed, even though I was merely 3 feet away from the bus, and shouting loudly behind that "I am here!". Later, I called the office to express my frustration and seek a resolution. However, the customer service representative refused to offer any form of refund for the inconvenience caused, saying that the management decided that the bus driver arrived on time and is of no obligation to my loss. I have outlined all the problems in this chaotic process below. These can all be checked by the airport surveillance videos, recorded customer service conversations, and the payment records: 1. The bus did not arrive on time, which clearly violates the rules set forth by the company. It is unjustifiable for anyone to retain customers' payment for a service that was not provided as agreed upon. 2. When I contacted the customer service, I was shocked to hear that the bus supposedly arrived on time and thus bore no responsibility for my loss. Again, how could you outright lie when the surveillance footage can clearly prove the bus was late? Additionally, there are airport staff who were witnesses to the entire incident. 3. There payment system is highly questionable. They request tips during the reservation process. Although I had reservations about making an upfront payment without experiencing the quality of their service, I still decided to tip 20% of the bus fare due to my understanding of the demanding nature of the profession from my previous work experiences with many long-haul drivers internationally. However, the quality of service I received fell far below the minimum expectations. At the very least, they should refund me for the tipping portion of my payment. I have to post my experiences here! Avoid this transportation company and save your day!

These people are CROOKS!!! I was quoted one charge and…read morebilled over $100 more and cannot seem to get anything but excuses and promises of call backs that now after a month still haven't happened.. The calls come into a lady at her home with kids screaming in the background. She gave me a quote for a pick up in Alex city to my doctors appointment in Opelika for $100 each way I was charged $150 each way. " tony claims it's because they sent a black car...... which I didn't order,,, it was wrecked and old and unnecessary" The driver was awesome I asked why the black car he claims it had the best gas mileage ,, so you see,,, the office cannot be trusted with your credit card info. Pay cash or call someone else!!

From the owner: We provide professional, dependable and punctual Limousine Service to the Auburn, Opelika, Lake…read moreMartin, Tuskegee and Surrounding Areas with our fleet of Limos, Sedans, Party Buses and Charter Buses. We specialize in Weddings, Airport Service, Bachelorette Parties, Concerts, Anniversaries, Birthdays, Quinceaneras, Shopping Trips, Church Groups, Sports Trips and All Special Occasions! We value our clients and provide exceptional luxury and courteous service.

I second the person above me's comment of giving more stars if they could! Nicole and Douglas were…read moreamazing drivers, warm and welcoming and great at navigating the tight spaces we asked them to, ha! The buses were GORGEOUS. Seriously--I did not know what to expect as I've never chartered buses before (although I've been a passenger on one) and I was speechless as the beauty, cleanliness, and SPACE. 10 STARS! Will 100000% book with Georgia Coach lines next event!

I would give more stars if I could! I had requested a quote…read moreand received one promptly for service from Georgia Coach Lines in Atlanta, Georgia. Sadly, my manager decided we should go cheap and so I didn't accept their quote, went with another company on the cheap option - what a mistake! The cheap company canceled on me four hours before departure time! (I posted a review on them also, believe me!) Scrambling for alternatives, I called almost every rental car service to find that almost no vehicles were available in Atlanta. Bus and transport services were booked up. In a panic, I reached out to Georgia Coach Lines to see if their quote was still valid and if they could rescue us. The lady who answered the phone was EXTREMELY helpful and upon hearing my panic and desperate plea, she leapt into action. She said 'let me make a few phone calls and I will call you right back!' Meanwhile I was still calling other services, to no avail... Within ten minutes she called me back and said she had a driver ready, and they could do it! This company managed to get a bus to the Atlanta airport to pick up a football team on just over an hour's notice... all of this happened while the team was in the air, so they didn't even have to wait or worry. I am truly impressed with Georgia Coach Lines' fantastic customer service and professionalism. HIGHLY RECOMMENDED!

Had a late flight into Birmingham and needed transportation to Tuscaloosa. I was scheduled for a…read moreride with Xavier. The flight supposed to arrive around 11 pm but was delayed and delayed and delayed. I was in constant communication with Xavier and he had infinite patience. I didn't get out of the Birmingham airport until 1:30 am but he was ready for me and took me straight to my hotel in Tuscaloosa. He seemed like a really interesting person with lots of stories to tell; normally I would have had a conversation with him but I needed to get some sleep because I had early morning appointments in Tuscaloosa. As bad as my flights had been, everything with Crown was smooth smooth smooth; I would definitely use their service again.

Paid for a private car and driver to BHM from UA...booked 2 months in advance. $170…read moreone-way(great!). Was informed at that point that our daughter may have to share the ride with someONE else(as it was a busy finals week), and if that happened the rate would be less(awesome). Daughter was contacted the day before her pick-up and told if she wasn't prompt she'd be left (no problem). Was picked up 4 hours before her flight was to leave(3:35 before boarding began..perfect!). One hour and twenty-seven minutes later she was still in Tuscaloosa picking up seven other passengers. We understood the possibility existed it could be a ride-share with someONE else. This led us to believe it could be two parties total, one other and our daughter. The dictionary defines 'someone' as singular, not plural. Lesson learned, we'll make sure to have all potential scenarios understood in the future. Made it to flight on-time, but disappointing experience. For what its worth, the driver was engaging and did an excellent job.

Wonderful experience! Bobby was so gracious and kind for my round trip to Roswell. Unexpected…read morerelatives needed a ride and he accommodated with grace. Everything was easy, communication through text and phone kept me calm and collected. The return trip was equally easy, Deedee was entertaining on the ride and navigated the traffic with aplomb. I highly recommend this service.

I booked a round trip ride between the ATL airport and Powder Springs area. The ride was for…read moreelderly family members and I wasn't going to be in town (yikes!). I spoke to company and they assured me all passengers are taken care of. I spoke to my relatives after the trip and they were so impressed. One of them is a driver so I was even more intrigued when he expressed how smooth the ride was and what a VIP they felt like as passengers. Thank you for taking care of my family!

A jist of the experience I have had so far on the greyhound bus line as I'm still currently…read moretraveling as I'm typing this. The whole system is awful and unreliable with my bus getting delayed MULTIPLE times and most bus drivers and customer services being absolutely disrespectful, incompetent, inconsistent and inconvenient to everyone around them!! All the in's gosh darn it!! Shady drivers doing shady things on stops not stated on the ticket removing boxes out the bus for their own personal shadiness and restrooms being horribly filthy. The business affecting my life to which I cannot speak to anyone but submit my experience and complaints..? NEVER RECOMMEND THIS BUSINESS TO ANYONE YOU CARE FOR!!! Yelp allows 5000 characters but I could write a book about what I have gone through so far with my trip still not being over... 700$ for 2 down the drain. :(

I was on my way to Albany GA and this was a rest stop. We arrived at 6 am and at first I didn't…read morethink the station was open because the signage said 8-4:30 however it was open. There was no one running the ship so to speak. Not an agent in sight. One passenger was sitting there waiting. It's a bare bones old fashioned station. Vending machine and restrooms and chairs. That's it. However the restroom was very clean. Surprised and happy about it.

Had an incredible experience with D'Andre and After 6 Tours. Rented the midsized party bus for my…read moredaughter's 18th birthday. D'Andre was super responsive, always following up and confirming dates, times and pick up information prior to the party. He showed up right on time, was polite, courteous and profession. The kids could not have had nicer words about D'Andre after the party. I highly recommend D'Andre and After 6 Tours.

Would book again! Such a nice vehicle w/ TV and bathroom. Very friendly staff - we will be backread more

I have had the pleasure of traveling with C&S Charters and Tours many times and the professionalism…read morehas always been top notch. Even for student travel, C&S is the best. The buses are extremely clean and there is definitely an attention to details, like smooth jazz music and soft lighting during evening travel. The drivers are extremely personable and knowledgeable too. I have been surprised by their knowledge of attractions and restaurants in the various areas we have traveled. C&S Travel and Tours truly understand that for many travelers the ride is just as important as the destination.

Best charter service around! They are always friendly and reliable. Reasonable prices and they know…read moretheir way around the state. I recommend them to all my friends and family. Book a trip to the casino!