There are nice fast and friendly . I'll give updates later but my phone works better than ever !!!read more

From the owner: Mobile Phone Repair Shop Battery replacement…read moreButton repair Camera repair Charge port repair Microphone/speaker repair Power button repair Screen repair/replacement Iphone Samsung Lg Software problems Water damage repair Back glass repair iPad Screen Repair iPad Battery Repair Iphone disabled Android phone Screen Replacement

I purchased two C to C phone cables from this business four days ago. I ended up not needing them…read moreand came back two days later with my receipt to return them. The packaging (such that it was) had not been disturbed and they were in the exact selling condition they had been when sold to me. The clerk (I believe he is the owner), told me he "never accepts returns," but grudgingly eventually said he would refund me 75% of the charge, keeping 25% for a restocking fee. I asked where that information would have been given upon purchase. My paper receipt had nothing about it and there was no sign on the wall. He produced a separate paper listing the restocking fee, which had not been shared with me when I purchased the items. He explained tersely that he is a small business and reiterated that he never accepts returns and I should be grateful he was making an exception. So -- be warned -- if you purchase supplies from this business, be aware that he "never accepts returns" and that if he decides to make an exception, he'll retain 25% of the payment. I don't fault his policy, but his failure to be up front about it at time of purchase is poor business practice. https://quickbooks.intuit.com/ca/resources/running-a-business/writing-store-return-policy/

These folks are the real deal! Knowledgeable, friendly, kind. They have serviced my iPhone and my…read moreiPad fast and at a reasonable price. Lucky to have them nearby.

This business sold defective parts and then acted as if they had no idea what happened. Customers…read moredeserve honesty and accountability. Selling faulty products and refusing to address the issue is unacceptable.

absolute trash!!! bought a used phone out of here side button doesnt work and screen went out…read morewithin a week!!!!

Smart Tech Repairs took care of my crack screen in no time! I want to thank Chris for taking care…read moreof my device and now I can continue my business!

I came to this place because my phone was cracked. He sold me when he offered a 3 month warranty…read more To my understanding the warranty covers you in the case the screen black outs. Any physical damages would have to be paid for. Which is reasonable I agree and he fixed my phone. I have a 17 Pro Max the orange one. After he fixed it he told me my "stand by" function will no longer work which I thought was fishy considering I'm paying $200. I bought a new screen privacy screen protector and when placed on my new screen lines appeared as if the screen was rejecting the screen protector. Now these are problems that I noticed immediately they're small and not the end of the world but it's worth mentioning since people are paying. Now back to that 3 month warranty in the case the screen blacks out. I had a gathering with my family so to stay engaged I sit my phone the table. Something I do all the time never been a problem. I wake up the next morning to retrieve it and it won't turn on. My phone will ring , you can feel the vibrations my phone is not broken my screen just blacked out Something That Was Supposed To Be Covered In The Warranty . I call him and he tell me he can not replace my phone if it was damaged by water. The way he can tell or not if it has water damaged is by a strip inside the phone if it's x-color it dry if it's y-color it's been water damaged at some point. I tell him my phone has been wet before I came to him and I'm positive my phone just blacked out. He tells me he would not have sold me the warranty had he known I had previous water damage because it makes the screen more prone to blacking out. WHICH IS TOTALLY UNDERSTANDABLE. But my problem today is I was not notified of this disclosure until after I've already paid and my screen is already blacked out. This business represented horrible communication and integrity the price is extreme and the product is mediocre. If I pay $200 for a service I expect all the functions of the phone to be there after the service. And if your selling point is your warranty you should be communicating your terms.

I had my Apple Watch repaired here and the service was great! After getting it back, I noticed a…read moresmall issue, but they stood by their warranty promise and quickly made it right with no hassle. That kind of honesty and follow-through is rare these days. I definitely hope I won't need another repair anytime soon lol but I'll be recommending them to others without hesitation!

Aric was incredibly accessible and fixed my cracked screen right away. I called him early in the…read moremorning, and just 30 minutes later, my phone was fixed in about 10 minutes! He made the whole process so easy and fast. Aric is not only skilled, but also super nice and trustworthy. I highly recommend him! He'll definitely be my go-to if my phone ever breaks again (hopefully not ). But if it does, he's the person I'll be calling and will be recommending to anyone around me! Thank you, Aric, for saving my phone

I was at an airport hotel in Atlanta, and I was flying out the next day to go an Alaskan cruise. I…read morereally wanted my phone repaired. TechMates came to me at the hotel and fixed my phone in under an hour! The price was reasonable too, and cost me a small fraction of what it would have cost to replace the phone, even though it's several model-numbers old. I cannot believe the level of customer service provided and the quality of goods they're using to repair phones. I feel like I got an incredible value for the price I paid. If you're in the Atlanta metro and you need your phone repair, don't go to a storefront somewhere...let TechMates come to you! You'll be glad you did!

Prompt courteous service... in & out fixing my cracked screen and bought a new case. Reliable…read moreservice and would recommend them.

Took my sons phone in to have the front and back repaired. After spending $340, the phone does NOT…read morework. Operating system slow and gets stuck on different screen. Completely ruined the phone. BEWARE!! Your phone could be ruined when they promise they can repair it. If I could give them ZERO stars I would.

Very disappointed with the poor customer service after business receives payment (battery…read morereplacement iPhone and charging port repair) The owner was quick to schedule my battery replacement (15 min after our call he arrived to my home) and completed the repair. HOWEVER the next day, I noticed major issues with the "supposedly" new and "supposedly" OEM battery as it overheated while charging and then discharged very quickly (90% down to 20% in about 3 hours). A new battery shouldn't discharge that quickly and my phone displays "Unverified" on the battery health & charging indicator under battery settings which is clearly a red flag. Called him to resolve and he said that he gets parts from Mobile Sentrix which I noticed it has reviews stating that this wholesaler distributes defective parts (that explains my battery issues). The business owner tried to reassure me that the battery is not defective and that I can buy another one that he will install free of cost (this should've been stated BEFORE the repair, why should I pay for 2 batteries??) We set up an appointment for next day which he ended up rescheduling 5 minutes before our meeting!! (very unprofessional and inconsiderate) and spoke to me with a hostile attitude because I wanted him to honor our appointment. He gave me an ultimatum of "do you want the appointment tomorrow or not?" No apology or "customer satisfaction is paramount" applied here. Part of the problem with his service is that he prefers you pay him via cash, Zelle, etc and unfortunately in the event of an issue you don't get credit card protection. He charges more for credit card (hindsight should've protected myself). I entrusted this business based on the high rating and unfortunately his level of service drastically changed as soon as he received my Zelle payment. Overall this was a frustrating and costly mistake. The business states repeatedly that "Customer satisfaction is paramount" and my experience was that this principle ONLY applies up to the point of payment. The business needs to put more effort into ensuring the SAME level of service and customer satisfaction before and after payment (including cash payment). We agreed to another battery replacement the following week and he decided to block communication my number and not resolve the issue. The business took my money and refused to ensure customer satisfaction, I'm very disappointed and do not recommend this service whatsoever. Here are 6 of the issues I discussed with the business owner (in person) prior to him deciding to block my number and claim that my behavior is not customer "standard": 1. After the business received my nonrefundable payment, I was trying to schedule a resolution to the potential defective battery problem, however the owner spoke to me in a hostile and aggressive manner which CLEARLY demonstrates that customer satisfaction is not the top priority 2. I requested an apology and he did so (why didn't the owner take the initiative beforehand to apologize?) 3. The owner suggested I drive to him for the battery resolution which was unbelievable considering that the business model and expected level of service is that the tech always drives to the customer 5. Told the owner that excellent customer service would be to ask the customer what can we do to make this better? Explore options instead of your way or the highway. Blocking my number and refusing to resolve my battery issue is very unprofessional and completely contradicts your slogan of "customer service is paramount". 6. Based on the high rating I trusted this business and chose to pay cash which unfortunately doesn't provide any protection options in the event of any issues. I will not repeat that mistake.

Great service at a great price! Fixed a shattered iPad screen AND replaced the battery in 40…read moreminutes! Much less than other quotes from similar tech services. Highly recommended and I will be using them again! Thank you for the great repair service!