This location is the worst. I am not sure if all Tijuanas are like the one but ‍. No matter what time you place your order, you're going to be waiting for it even if you get there way past the time they told you it would be ready. Then, I can guarantee you that it's been waiting for someone to bring it out from the kitchen and will be cold by the time you get it. The general manager reached out to me after hearing about my terrible experience the last time I was there. He offered to give me a free meal but I had to go and pick it up, that was not typical to get cold food from his location. Every single time I have ever placed an order, going to pick it up myself, or placed an order for delivery and doordash delivered it, this is the average experience there. The dining area doesn't look appetizing to eat in due to the noise level at this location so I always get it to go. There have been a few times where I actually have gotten food from there and the lettuce looked like it should have been thrown away days ago. So, to sum it up, I would stay away from here if I were you and get your food elsewhere. read more

Horrible cold food, waitress didn't even care. To busy screwing around with the other workers. Just there for the paycheck. Zero 's

Kayla was super helpful over the phone and very kind!!!! She was super attentive and answered all the questions is had! Thanks Kayla!!

The staff here was amazing! Arissa, Ben, Janelly and Genesis were extremely friendly and knowledgeable. However, I've been coming to Tijuana Flats since I was an UCF student. I'm very disappointed by all the changes. I've been recommending everyone to dine at this spot for years!!! My friends and relatives have not been pleased recently with this suggestion. Why all the changes? The menu is completely different and very sub par to the original experience. Go back to your origins or expect a heavy decline in patronage. If it ain't broke, don't break it. Great staff though! read more

Service quality needs serious work. We called at 8:30 for a pick up order (30 minutes before close) and were immediately met with passive aggressive responses over the phone. When we went in at 8:45 to pick up the order, the few staff that were working left out a taco shell for one of the salads and when we asked if they could finish the order, they said, "we ran out." Which was followed with, "I'll see if she can make some." Which we thought was ridiculous because the establishment was still open AND it was an item a part of our order. Very unlikely to return purely due to rude and disrespectful behaviors and attitudes just because we wanted to place an order within the hour they were closing. Outrageous. read more

This particular Tijuana Flats is basically a decent enough location if you are a fan of Tijuana Flats. Tijuana Flats is basically a chain restaurant that offers a very Americanized version of Mexican food in a quick serve type restaurant model. The food, while nothing authentic, is pretty good, especially when you take into consideration that it is a quick serve type restaurant (basically, a new term for fast food). I also like their hot sauce selection. I am a huge fan of hot and spicy food and am a firm believer that any food is better with a little (or a lot) of spice to it. The general ambiance here is pretty good. It is definitely a relaxed environment and a good place to enjoy your meal. I went with a burrito and overall, I would definitely recommend their burrito. Tijuana Flats is nothing close to authentic Mexican food, but for what it is, a quick serve type restaurant with a menu of very Americanized Mexican food, it is a good choice for a quick meal. read more

Smells like a nail salon inside - horrible. And the food came out without any toppings (tomatoes, lettuce, jalapeños, etc). Flautas were so greasy and dripping all over. The cheese dip was watery. The worst part was the long wait on a slow Wednesday lunch. No wonder so many are closing or on the way out. read more

I love your food! I love your food!! I love the chicken there...your near Culvers so your very close and Cassie works there too... if you need me i could help you too!!!!!! read more

Just confirming it does still smell like a nail salon lmao!!! That review almost made me find somewhere else to eat but like a cat, curiosity got the best of me. Service was good (I tried talking to myself but the girl decided to answer me), and the food was ok. They've definitely pulled back on the taco seasoning sadly. read more

I love Tijuana Flats! Their crunchy tacos are large and delicious. Large portions of tasty foods, good prices and efficient services. Many, many hot sauces to choose from. read more

The food was great as usual. Especially like the hot sauce station. Service was excellent.

Food was flavorful good service definitely recommend. Employees were nice courteous good music.

Girl up front was super nice but they absolutely skimped me on meat and chips, kinda sad read more

Tijuana Flats - Mexican Near Me - Port Charlotte, Florida

This location was very nice with friendly employees, good food and great music. Great atmosphere.... It was slow while we were there and we had a great experience. Definitely try it out. My only complaint was the chips they gave us were mostly crumbs..not many whole chips but that was the biggest issue we had and that wasn't really an issue. read more

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Okay this is just ridiculous! Last time, I got a steak burrito to-go that was so big that I had lunch the next day. Tonight I get the same to-go burrito but look at it! No one would want to eat this! It's tiny! Where's the filling? I even had to add my own filling from home to make it worth while! I am so sad. I was very excited to eat here again because it was so good, but now I don't think I'll ever step foot in here again. read more

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I live north of here and haven't been in awhile. All ready for my favorite burrito, but not a mask on any staff. Left. Some asked in the parking lot why we went in and left. They were wearing masks as we were. Once they heard no masks on employees they left too. read more

Had to write an updated review. We have now been back to Tijuana Flats about five times. This is our favorite restaurant in Port Charlotte. All the other restaurants should go on a training assignment to this restaurant to learn how to do customer service, food prep and management. It's always a pleasure to see Eric (manager) when we go because it's like talking to a friend or family member. We found out that if there's something special you want on your order they will probably make it happen. Good Times, Great food, Great People and that's what it's all about. Thanks, Ken & Lisa read more

Decent mexican american fare. Fish tacos and shrimp really stand out here. Everything else just fades into the background. If you have time go somewhere else for better food. Service is decent with lots of new hires so have patience. read more

Pretty bad service and pretty bad food . Wouldn't recommend to older adults , the place is ran by little kids that are quite disrespectful

Two Tacos, chips and soft drink with free refills $7.99! I had the chicken and enjoyed it for fast food. Nice place with great employees

If you are looking for a authentic Mexican restaurant this isn't it. This is Tex max, and not good. Think subway of Mexican food.

Ordered two orders of chicken flautas both were completely undercooked there's no way they left them in the fryer for the entire time. 4 of the 6 pieces had zero chicken or cheese. The other 2 were soaked and soggy from the pico juice sitting all over them. Sucks. read more

Tijuana Flats - Zero filling and soggy pieces - Mexican Near Me - Port Charlotte, Florida

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Have gone to this place 4 times since relocating to PC. My first visit was not bad. I had two soft tacos which I felt were pretty full with meat and toppings. The last three visits were the opposites. My tacos hardly had anything in them. I thought the second visit was a fluke, so I gave it two more tries ( last week, my latest). All the same. I had mostly tortilla and hard shell and very little meat and toppings. I think they need to do something with their shredded chicken. It's not good and has no flavor. I really wanted to love this place and I'm not sure, if I'll go back. I have been bouncing between this place and chipotle. I will say the inside is very comfortable. I love the chips and cheeses. The workers are young, but I found them friendly. On one occasion there was one worker who was away from the register, that made me feel like I was interrupting her day, when I went to give my order. That was a very uncomfortable feeling. Hopefully if I try it again in the future, I will have a better experience. read more

Had one steak and one chicken burrito for lunch with the wife. Steak burrito had very little meat on it it. Did have plenty of rice and beans in it . The chicken burrito had more meat but still not much. Neither were very flavorful in our opinions. Price were fairly high for burritos. Staff was friendly and fast. Probably will not go back. read more

I went into this establishment while on vacation a few days ago and was surprised none of the staff was wearing face masks! I could not imagine eating prepared food made by people who are not providing public health safety by wearing masks in a time when the Covid-19 virus is continuing to rise and spread. I went to Longhorn Steak House instead and ordered food to go - there the ENTIRE staff wears masks. read more

Something about this place always disappoints me. The chicken taste like canned chicken.. maybe soaked in seasoning water. Like maybe boiled chicken and then shredded. Everything is way too loaded down with black beans and sour cream to taste good. read more

Good for a quick lunch. I love the sweet chili sauces and the queso. Friendly atmosphere.

Great service and good food. Always polite and helpful staff and the food is exactly what you expect.

The staff was nice, the place was clean, but the food was just HORIBLE. My friend had a few bites and would eat no more. I am a charter member of the clean plate club, and left most of it. Not necessarily poorly prepared, but this is a chain, and the chain has their recipes... Definitely not Tex Mex... more like cardboard Mex. read more

I am writing this on our 2nd visit this week.. yes 2nd in two days actually lol. I love this place! Food is so good, place is spotless, and everyone is so nice! I had the beef tacos & my son and husband had the chicken quesadilla.. There wasn't even a crumb left.. Now I need to say this in the most begging voice you can imagine.. Please bring one of these up north, preferably anywhere in New Jersey.. I'll drive lol, but Va(that's the closest)is a bit far..Please don't make me suffer and eat from Taco Bell or Burger King if we want a taco....That's just wrong... So if someone could make that happen it would be great read more

Oh Tijuana, where the beer, cocaine and hookers are always a few dollars away... WAAAAIT, wait.. wrong Tijuana. Yes yes, Tijuana Flats... Where the queso, guacomole and flautas are always a few dollars away. You know what makes a place great? It's when you can eat each ingredient individually and they are delicious, and then when you put them together, they are magic. Like unicorn milk and oreos. T Flats is like that. Stick your finger in the queso... delicious. Take a lick of the 'Smack my sweet ass and call me sally' hot sauce... hot diggy! Down a shot of the guacomole.. holy moly! Cram a flauta in your mouth and sing the Mexican national Anthem... "Mehhihhanos, al hhrihho he hhuefffffrra!!!" But put it all together. Poppity pop pop.. sweet, spice, hot, cold, crispy, soft, love, hate, tears, joy, sunshine, rain.. it's all happening in your mouth, all at once... in your mouth. Just don't get that jalepeno juice on your lips. It stays with you. If you do, note: lime juice will fix you up. In summary: Get the flautas, try not to look like a pig, and stay away from the cocaine. read more

I absolutely have the greatest experience every time I come here! The staff is beyond friendly and knowledgeable! Shawn is so amazing, patient and great! I will be here every opportunity with friends and family as well! read more

Tijuana Flats - Mexican Near Me - Port Charlotte, Florida

I had "Dos tacos" about 3 hours ago and I'm still thinking about them. Sooooo good. My whole family enjoyed their dinner tonight. Even my 8yo who never eats her entire meal. Plate was clean. I'd give 10 stars if I could. read more

this is not Mexican food, It's Mexicans Serving poor quality food to White people who think this is Authentic Mexican Food...It's worse than Taco Bell! The people serving you have no idea what you are ordering unless you point it out on the menu as the don't speak English. How does this place pay the rent? read more

Very good quick Mexican food! Staff were very friendly & helpful. Portions were huge especially for the price. Will definitely be back!

Quick ordering and fast service! Most stuff here is fresh and large selection of hot sauces to choose from. Beverage refills come quick! There are healthy choices to chose from! Cheers! read more

Tijuana Flats - Great chicken nacho's! - Mexican Near Me - Port Charlotte, Florida

One of my kids favorite places to go for a taco fix. It can get busy on the weekends around lunch time so if you go with a big group you may have a hard time finding a table. But the food is worth the wait. I never had a problem and definitely will be back for more. read more

Note: this is a Tex-Mex restaurant!!! Not authentic Mexican. Go in with that in mind and you will have a great time. Food is good, we went twice during our stay down here and have enjoyed it both times. The second time we walked out without getting our cookie dough dessert. Our fault we had said we'd let them know when we were ready. Got to the stop Leigh and remembered so we turned around and came back and the gentleman was very friendly and got us our dessert in a few minutes time. Def would eat here again next time we are in the area. read more

It was just ok. I hate to order from a counter first problem. It tasted good and had cool hot sauces... we ordered way too much chips , someone could have told us we over did it when we ordered also had to practically beg for a to go box read more

Good staff good service, our orders are right and food is good and fresh!! We get take out and have dine in and have had very little to ever complain about. My nephews love tacos and love eating here with the fun decor and hot sauce bar too. Fast fresh food with good customer service. Something our town can use more of. I'd give five stars if they offered organic choices. read more