I am so pleased with this kennel. I've never experienced such caring owners. My German Shepherd…read moreloves going there and is well cared for each time I have left her over the past 3 years. They have taken her in at a moment's notice when my husband has had emergency hospitalizations. I cannot say enough good things about them.

My daughter and I kept her cat with Debbie and Kaitlyn over the holidays and they were excellent…read morehosts to our cat. When I first went to see the facility to make sure it was okay for her after reading the reviews, a lady dropping her dogs off greeted me. She was a repeat customer and she brings her dogs multiple times a week. There were other customers I ran into with dogs who said the same thing. We were happy with how our cat was treated but also how the staff treated my daughter and me. Quick to respond to texts and no problem if we needed to extend. We will keep them in mind in the future.

Jill, Christa and their team is wonderful! I've been taking my dogs there to get groomed for over…read more10 years now and I wouldn't go anywhere else! Hannah the groomer is absolutely amazing and so patient! Highly recommend!!

Absolutely the most unfriendly ppl I have encountered with a dog groomer! My dogs were indeed in…read moreneed of a first time groomer as we had only washed them ourselves. I took in 2 very nervous puppies with hair and left with frightened hairless puppies. They were so butchered I honestly didn't recognize them when she brought them out! The pricing was high for the work that was done! When I asked about the additional charges the manager?, became rude and combative. I will not return!

Deb and John worked their magic to bring our pups looking snazzy and ready for another few weeks…read more Thanks guys!!!

Debra & John are Great, we would highly recommend them for anyone who needs their Fur Babies…read moreGroomed.

Brought my puppy there based on the recommendations from 2 friends and he had a blast!! Great staff…read moreand communication! He will definitely be back!

We moved to Myrtle Beach in April and since then our boys have loved their vacays here!…read more We love the pics emailed every day and that the boys have so much space to run around. The staff is wonderful and the way they use time slots for drop off and pick up make planning trips easier. Prompt emails back confirming dogs' are booked for their stay. Look forward to our trip a little more knowing Luke and Clark are in good hands!

Not sure what the complaints are about. We had to leave our dogs and cat here for an extended…read moreperiod of time after a house fire. We came and checked on them and they were doing great. We have since had them keep the dogs for a short period of time. It's a doggy daycare and they take good care of the dogs. They run around with other dogs. My dogs come home tired and happy. And they even put up with my cat who is not so nice:)

Before I start, THIS IS NOT ABOUT MONEY…read more Pawville has changed, but necessarily for the better. New owners mean new rules, which is fine, but their communication is seriously lacking. After dealing with this place for well over a year, I've learned that you must ask the staff questions (and lots of them) to find out exactly what is included and what isn't when you pay for boarding and/or daycare. That might sound like an obvious statement, and we asked several questions when we first started bringing our dog here based on previous experiences. But when customers deal with a business for a while, they get used to the service. So, when the business decides to make some pretty significant changes to that service, is a customer being unreasonable for asking those changes to be communicated the next time they call in? According to Pawville, the answer is YES. My issue was that boarded dogs get barely any playtime now unless you pay extra. I didn't know this when we took him in. I only found out when I was picking him up because I overheard another customer discussing the same issue with the front desk associate. I'll add that we have no problem paying the extra fee. My issue is that this was not communicated to me, and as a result, our dog ended up being locked away in a room with little playtime for three days. When I talked to the manager later (Kat), she stated that daycare had been included previously with boarding because she was trying to keep customers. This is why I thought it was included in our fee. Then, she apologized and offered two free half-days of daycare. That would have been great if she hadn't followed up her apology by repeatedly insinuating it was my fault for not reading their website closely enough (we called to make the reservation, so we didn't see anything they posted at the front desk) I checked, and they do mention the change on the homepage. However, they don't explain how little "complimentary playtime" actually is. To save you the effort, I'll tell you: 15-30 minutes a day. For a business that probably relies on repeat customers, Pawville's business strategy is pretty lousy. They have lots of 5-star reviews--for now--but if this is how they operate, that will change.

We have a 5 year old German Shepherd mix that we needed help with training. After looking at other…read moreplaces and talking to a couple, it was Terry who gave us the information we needed to utilize Alpha K9 as a training service for our dog. Terry is knowledgeable, has the experience and earned the trust and respect of our dog from the first minute they met. And he is patient and able to educate us as well as reinforce what we need to do to so we can ensure our pup is happy and we are able to handle him on long walks and in areas with many distractions.

We boarded our German Shepherd here Labor Day weekend. We received a call from the owner Monday…read moremorning, Labor Day, 9/5/22, about 8;30 am from the owner saying that when he went to open that morning our dog was gone. We never saw any video of him getting out. Needless to say, we cut our trip short and headed home from Ohio and looked for him night and day until we found him Thursday, 9/8/22, deceased about 200 yards from the facility. There have been updates to the facility since, but too late for our boy, SIG. Make sure if you go here you read ALL of the small print saying they are not responsible for death or escape. Please follow SIG Sheets on FB to read more about him. https://www.facebook.com/profile.php?id=100085705133888