I highly recommend recording all conversations you have there. It's hard to feel like their vague…read moreblueprints and contracts are not intentional to just ignore what you asked for in the design meeting and just build whatever they want. Furthermore, then to go as far as say that YOU, the customer, must not have remembered to request all those things YOU wanted in YOUR house while YOU were designing it. The whole nightmare of a project is just mindblowing. They will tell you one thing to your face, then send you an email a day later stating the opposite. Record your conversations. The actual work the building crew has done looks like good, quality work. I'm thankful for that, but the company itself has been dishonest from the first design meeting to when they actually started the project over 3 months late... and now nearly 2 months later, they're still not done and dragging their feet in order to not fix a HUGE error.

My folks live like a minute from this Menards. I remember in the relatively quiet area of the…read moresouth side of Terre Haute, my mom was upset for this imprint during the construction of this Menards was so big "it almost blocked out the sun." LOL! Fast forward a few years, my mom loves to pop in here for everything from cleaning supplies to milk. I was unaware of Menards as a brand until this location opened. It is like a Home Depot or a Lowe's (chains I am familiar with), but with more of a local community feel. We have had reason to be there to purchases light bulbs, a toilet, an area rug, a greeting card and seasonal holiday candy...and that was just yesterday. LOL! Ice cream bars, yes that was in our shopping cart as well (yes, there is a grocery section, Lowe's nor Home Depot has that). Maybe is the case with staffing everywhere these days, sometimes is can be difficult to locate someone to ask questions to and when you then find them, you will either get a seasoned person who knows many things or a newbie that knows nothing. Staff seem friendly though, especially the cashiers who always seem abundant. I have enjoyed going with my mom to "putz around," like I would do at a Target or Whole Foods in my Las Vegas life, for you really know what you might find. Seeds for her garden....summer play toys for her grandkids....vinyl flooring....outdoor lawn furniture....a huge lighting department....they have a wide array of product. The store is welcoming, well lit and always clean.

Customer service by the appliance sales Lady she's got to be the rudest person. Basically implied…read morethat my granddaughter was stealing a bottle of generic water that was placed in one of the refrigerators in the appliance section.Apparently from what the sales lady said for their paying customers and that my granddaughter needed to pay for that and the cameras would catch it if she didn't when she went up front. I confronted her about it and she was pretty arrogant. Over a ten cent bottle of water that she claimed came out of her pocket. I informed her that my granddaughter and I were not thieves.That no one was going to steal a cheap ass bottle of water. She needs to find another job where She can Talk to people like c*** and accuse them of something She thinks they might do .What a tool she was.

Awful company. intentionally overcharged me. I was able to prove that they over charged me for over…read more800 dollars. They tried to make me pay for the tools that they were using. They were very unprofessional, including the owner, and his son. I wanted to support a local business, but I would never use this business again. Very dirty and would not trust them to do any job for me in the future. I truly believe they just thought that I wouldnt know any difference because I am a woman.. but shame on them and hope they get their act together. Hopefully they dont continue to take advantage of anyone.

From the owner: It's rare to find a hardware store that can fulfill all the home remodeling needs of a national…read morechain, with the comfortability of a locally owned business. That's the role A & R Home Center has been filling for 48 years as the neighborhood home improvement store in Washington, IN. What started as a small operation in a school bus grew into a 10,000-square-foot retail store that provides a plethora of services from HVAC and remodeling to automotive and sporting good needs. This hardware store offers tools to complete any job, including electrical, plumbing, automotive and HVAC. Looking for power tools other hardware for your personal home remodeling? A & R Home Center has what you need, including power washers, electric drills and cordless impact wrenches to help you get the job done efficiently. When you're looking to decorate the interior of your home or need to touch up your home's exterior, their experts will help you select from their wide selection of paints and primers. From door trimming and fence painting to floor and spray paints, their options will help improve any area of your home. If you're not the handiest with a screwdriver or just don't have the time to commit to your home maintenance, they also employ certified HVAC specialists, plumbers and electricians. Emergency services are available 24 hours a day, so you're never left in the dark. To get started on your home remodeling, call A & R Home Center today at (812) 254-7018...

Great place to buy stone and rock:) always good quality service. We have been back here and used…read moretheir stones for many landscaping projects around the house.

From the owner: Established in 1971, Jones & Sons is a family-owned and operated company that manufactures a…read morevariety of construction materials. Its range of products includes ready-mixed concrete, building stone, bricks, aggregates, plastic pipes, concrete blocks and sealers. The company also provides various fireplace products, including chimney blocks, ash dumps, dampers and firebricks. In addition, Jones & Sons manufactures landscaping stone, pavers and retaining walls. It also offers bolts, foundation vents, expansion joints, trench drains and flashings. The company additionally operates a testing facility for product quality assessment. It also provides cost estimates and delivery services for its products. Jones & Sons maintains a location in Washington, Ind.

We are so incredibly grateful to the employees at Lowe's on US 41. Our experience could not have…read moregone better. As interns for a non-profit church, there a couple more hurdles to go through when checking out and purchasing items. The entire Lowe's staff was extremely helpful and walked us through all the paperwork and checking out so patiently. We took up a large amount of their time, but everyone was so patient and helpful. Additionally, they reviewed the paint we were needing, and they found that we had not picked up the right paint we needed. Without these employees, we would have wasted a considerable amount of money on paint we did not need. We are so grateful to these employees and cannot recommend this Lowe's enough. About 4 employees helped us, and all were extremely helpful. We remember one of them was Blake, one was wearing a Valspar polo, and one had a military Lowe's vest on.

So a 1 star on Yelp equates to "Not Good." But not getting completely into the weeds of how bad my…read morefamilies experience was with this Lowe's location, I think they are getting off a bit unscathed by simply saying this Lowe's is "not good." I am the kind of person who is always anticipating the screw-up when it comes to the corporate giant. I come to the table with a little experience of screw-ups and I actually am very very very patient and understanding that "shit happens." I am. I am actually the perfect customer to have a screw up with, because I am normally very forgiving. I usually grin and bear it (because shit does happen), kill the corporate giant with kindness, and in the end, it all works out. A simple sink install. My dad and I go to Lowe's on August 19 to buy a kitchen sink. We are seeking to purchase a sink and pay for the Lowe's labor to have it installed. Seems easy, right? Harvey in the sink area and later Jesse, could actually not have been nicer, more patient or more knowledgeable, but a 1 Yelp review throws the baby out with the bathwater (in this example, Harvey and Jesse are the baby and the Lowe's corporate giant is the bathwater). I am writing this review today on October 12, because it was only in the last week that my dad's sink was installed and not by Lowe's. So the sink my dad wanted was not in stock at this location and I actually drove on my own to the location in Avon, Indiana to purchase myself. Not a problem. So the sink is physically at the home in Terre Haute where it is to be installed. And you know how it goes, Lowe's gets our labor order in their system and somebody will call you in a week or so and set up the install. This is the part that never got beyond this point. Let me paraphrase, starting with phone calls to their Central Production Office (which I now understand is the middle man between a local Lowe's and the installation teams they contract with), I began making calls to inquire on August 25 that lasted 35 minutes, August 26 that last 59 minutes, August 27 that last 1 hour and 1 min, August 31 that lasted 43 minutes...and after this I simply stopped keeping track of all the time I that I lost on this attempted install that actually never happened. As I said, I was kind of anticipating a screw up, thus why I noted the phone calls, who I spoke to and the duration. We paid for the labor, but it never happened and there was no mountain it appears that was going to be available to be moved to make this one little kitchen sink install happen. Some computer snag between our purchase from Lowe's Terre Haute and the installation operator selected (Handy Technologies) and after being told "someone will call you and reach out within 24-48 hours" at the end of the countless phone calls I made to the Central Production Office (877-505-4923). I don't care where the snag was, my father just needs to have his sink installed. Finally, after being patient as a kind customer who gives businesses the benefit of the doubt (especially during covid), my dad walked in to cancel the install last week and we simply used a local plumber (who came out about a week between phone call to install). This whole experience has exhausted and defeated me. Don't tell me repeatedly someone will call me in 24-48 hours and NEVER ACTUALLY CALL ME!!!!! My Yelp review does not actually articulate how much this Lowe's pissed me off. I cannot get the time back I spent being a nice customer who attempted to give Lowe's the benefit of the doubt. Lowe's failed me. I wanted to help my dad with a simple sink install. Lowe's failed me. I wanted to prove him wrong that service in these matters in the small rural spot of Terre Haute is possible through large established business like Lowe's. Lowe's failed me. I wanted to know that customer service to resolve a legit customer service does not get tangled in the large wheel of the corporate giant. Lowe's failed me. No phone call follow up or flagged account because it was over 10, 15, hell 30 days without an install being executed. Lowe's failed me. And in the end, no real apology from Lowe's with "hey, we are sorry." Lowe's failed me. As I mentioned before, the staff in this store were good and helpful as they could be. The problem was not at the local level, but in the levers of the Lowe's corporate giant often where customer service actually means less, for they are not face to face with the customer experience. At this Lowe's location, me nor my father are respected customers. This corporate giant does not care about us or this screw up that caused us significant time and exhaustion in our attempts to resolve. Do yourself a favor, skip Lowe's for install, hire local and directly. You will pay more, but you will probably get what you paid for and avoid the gigantic let-down experience we did. This Lowe's will never get another dime from me..

We've never had an opportunity to shop at Menard's before. We have enjoyed the selection and…read morepricing, especially on items like paper towels and other household goods. It's strangely fun just to walk around! My only issue is with the 11 percent discount offered, that requires mailing in a form. What century is this? It's a nice gimmick, but I assume most people don't bother to do it, to get back $3.13 on their purchase.

Menard's on new years eve... Yessir. Went in for a couple things. The staff I dealt with were super…read morenice. The store is what it is, full of cool stuff, kinda packed. I always like coming to Menard's.