Aaron was an amazing help, arrived promptly and thoroughly explained everything, will definitely…read morecall again if we need anything done! 5 stars!

I called HerrellPlumbing on a weekend after cold weather froze my pipes. I got a prompt call back…read morefrom the very busy technician. He was very nice and gave me tips and tricks. I appreciate the personal response. Thanks to him I have running water again. I will follow his suggestions to avoid this problem in the future. Thank you!

I saw the high reviews for Horizon West Plumbing after we had a full clog in our house. I realized…read morethe issue late at night so the next morning I found them. I saw on their webpage there was a webform to fill out. After filling it out it said they would be in contact in 48 hours. I then e-mailed the address on the site as a secondary contact. When I called the number said no one was available (it was early) so please e-mail. After a few more hours I called. It went straight to the message to e-mail, but I got a text saying sorry I am on the other line but I will call back or you can respond. I loved this feature so I responded with my needs asking for a call back. I never got the call back. Luckily I found another local plumber that came out and fixed our needs. I still have not received any follow up for them. I know my job was small, but I have a big job coming up in the future. Needless to say I will use the other company for that project.

Horizon West Plumbing is the best in the business! Just had…read morea new water heater installed and got an unbeatable price with the best service imaginable. This company has always delivered outstanding service whenever I've called them.

My water valves on the outside and inside of the house (washing machine area). They came and said…read morethat they would have to get the parts and come back. I said okay. Little did I know that the parts I needed are usually in their truck. I had to call them back, because they shut off the water and didn't turn it back on. In the meantime a friend was able to turn it back on. So I called and told them never mind. All of a sudden I see someone in my shed doing something and it was them. Never let me know that they came back. Said they were coming back the next day. I called because I did not hear from them and they said it would be around 3-4. Then I got another call that said around 6. I cancelled them, They were supposed to come out originally on Saturday and I got a call that said nobody was available. I am still waiting for my money that I paid them. I was required to put down a 50% deposit. Linda C

Juan was prompt and knew his trade. He flushed out two tankless water heaters. Afterwards he…read morechecked all the faucets throughout the house to be sure all were at full pressure l. One was not and he resolved the issue. I feel the price was fair for the service that was provided.

It was so easy to make an appointment. I was referred by coworkers and am so happy to have found…read moresuch a great company for my plumbing needs. Cody came out and was able to fix what was broken and gave us so much helpful advice while he was here. Definitely recommend.

I have had a garbage disposal on the right side which stopped working a long time ago and it was…read morefinally time to get rid of it. I made an appointment with Modern Plumbing for this Friday to have it removed plus to look into my water hammer issue. On Thursday I was called to see if I was available for an earlier day visit instead. Yes, I was available. Zach made it to my house and explained to me that the water hammer resistors I had in place needed to be moved from the back of the washing machine to the water faucet instead and lo and behold, the thumping stopped! Wonderful advice. We then discussed the second issue I had with removing the broken disposal and once the price was provided, I approved the work and he quickly got to it. He was very professional, left the entire area tidy and also gave me great insight into how the repiping would be done, which is something I need to save up for to get done. Zach tested the work he did several times to ensure that no leaking was happening, which is appreciated. It has been a good decade since I had them do work for me and once more, the work is satisfactory.

first, there might be some name confusion with this business and another A R K business. both are…read moreamazing... how great is that ?... double down ! twice as nice. this ARK is the septic company. the other is a plumbing company. again, both are a blessing by their honesty, quality, cooperation... and THAT is pricele$$. i recently have needed both. these ARK guys did the tank pump out and i recommend them highly. every three or four years, pump it out, and it will last longer than your car. if you wait 'til your lawn is wet and smells, big money bro. now, with maybe five local SEPTIC sucker trucks ( other pumper dumpers ) these guys are #1 in the #2 end of business, so, no need to use the others because the cost is never more or less than 10% between 'em. vote with your dollars. tips are always welcome.

We had a major septic issue at our house. Showed up quickly & did a great job! Highly recommend.read more

I love Lapin Services they've always been quick to handle a problem if it needed quick attention, I…read morerecently had to put in a transfer tank and a pump and they were on that project quickly because it caused a set of bathrooms to be out of commission until the problem was solved. I have used them for years and will continue to use them because of their quality of service and their experience.

I have used Lapin now for several years; recently they installed a new drain field in my yard. The…read moreprice was about average, the service was excellent. They are my go-to septic service.

He has done so much for our family. He has change sinks, painted, added light fixtures, among other…read morejobs in the home. He is a very knowledgeable and cares about his quality of work. 10/10 Highly recommend !

Very reliable and trusted handyman! My go-to for any problems. Service was professional, always on…read moretime and incredibly clean.

Unfortunately, I cannot recommend this business. I called and did not receive an answer, so I left…read morea voicemail. Despite waiting for a response, I never received a return call. Reliable communication is essential, and this experience was disappointing.

We could not be more Satisfied with the quality of service We received from Tom. From the first…read morephone call to job well done ! His attention to detail would be hard to match. Highly Recommend Master Plumber Tom Griffin

I have never had to call a plumber before for my home. Last November the hose bib on the outside…read moreof my house started leaking and it needed a repair. I called my home repair policy company, and they sent Drain Tactics to fix it. Even though this wasn't covered by the policy, Luis and his crew did everything they could to fix the problem at a very reasonable price. They came back out to help me after the same hose bib split from the very unexpected 2026 cold weather and did a beautiful job. If ever I need plumbing assistance again I will only call Drain Tactics. Thank you so much, Luis. You are what the true spirit of customer service is all about!

Fast service, quality work, fairly priced. Could work on communicating with customer more. Overall…read moregreat job!