I was in the market for a kitchen, master bath, and floor remodel in my home. I have lots of friends in construction, but I was wise enough to know better than to hire "friends" to do the job. I am extremely picky and OCD when it comes to detail and cleaning. I used Better Business Bureau to find local remodeling companies. I did this because I trust the BBB and I wanted a company which I would not pay if the job was not completed in accordance with the contract and my expectations; also, another reason to not hire a "friend." I called several companies and among all my projects, I had 11 quotes. I did not choose the cheapest. I chose the company that was the most responsive and seemed eager to do my work. I am glad I did. I choose Tile Metrics, located in Oviedo. I went to the shop and met with staff. My wife and I were able to choose all our products from this location. The store seems small and quite busy. Don't let that fool you. They have so much product and ideas to offer. Now to the important part. From beginning to end, the company stayed in contact with me. They emailed and sometimes called me almost daily to coordinate work, projects, and keep me informed. This was exactly what I wanted. They are also a one-stop shop in that they do almost all the work themselves. No separate contractors to deal with, just one single point of contact. Most of the work was done by an in-house crew, which if you do not know, is very important. The worker men that came to my house were clean cut, polite, professional, and did top notch work. Can you imagine having a remodel with almost no complaints? All you hear are horror stories about remodeling your home. Tile Metrics took care of everything. They did all the flooring in my house, including removing old tile and hardwood floors (dustless), new kitchen quartz countertops and back splash. Moved plumbing and electrical. Installed new toilets in 2 bathrooms. And a complete master bath remodel with everything new. The work was done quickly without delay. Once they started, they stayed on my project until it was done. For the parts of the projects they did not do in-house, the subs were equally good. As for price, they were fair and probably in the middle to lower end of all my quotes. I have no complaints, which is rare of me. I will be hiring Tile Metrics again in the future to complete more projects at my home, as soon as I save up more money. read more

Do not trust these guys! We've now had to hire another flooring company to remove the damaged flooring Tile Metrics put down and install new flooring the correct way! Tile Metric did not use a moisture barrier which was clearly stated on the box the flooring came in. They flat out refuse to admit to their mistake and fix the issue. This is costing us a lot of additional money for something that should never have happened. read more

Tile Metrics - Flooring Near Me - Oviedo, Florida

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We had kitchen back splash put in around the counters and on the island. We chose rock. They showed up when they said they would. Communication was excellent and it so happened they didn't install everywhere they said they would. We came home to find the job incomplete. When I picked up the phone I anticipated a battle but was pleasantly surprised when they agreed to come out and fix it within days. This owner stands behind his work and that is a breath of fresh air today. Very happy with the finished product. read more

Tile Metrics - Kitchen backsplash - Flooring Near Me - Oviedo, Florida

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After 233 ( aka 8 months) Long Drown Out , Agrivating, Frustrating, Time Consuming, Costly, Disarray, Ridiculous, unprofessional, Unacceptable, Days, the HALF of the bathroom and bedroom floor project, that I hired Tile Metrics for, is finally complete. No one should ever face what I did, especially after being a second time customer who referred 3 other jobs to them. That was a big mistake!!! I had gone with them, because my first project experience was fine after they fixed the 2 flaws that I pointed out. That project was 2 years prior, when it entailed the whole floor throughout the house and quartz for the kitchen counters. . What was different this time, was that the first project didn't include electric, plumbing, construction or something else that requires a county permit. If I knew what I know now, I would have never gone with them. Long story short, we agreed to have them in charge of our shower, bath, bench, and floors renovation that involved plumbing, demo, and construction. Permits were never ordered originally, because it wasnt requested from them or us. Things changed though, Once we got a violation notice in the mail from Seminole County and were required by the county to get them. We stopped all work at that point after finding that out. Ill admit, Permits were not ordered, because it was an option by them. Permits were not ordered, because we were told it would be more time consuming, and they could complete it faster if we didnt have to go that rout. . Permits were not ordered, because I thought their staff seemed knowledgeable about the work and we could save time and cost. Permits were not ordered, because I didnt know what would happen if I didnt get them, like I do today. This should have been a big red flag for me, once I got the violation notice. I should have fired them than. To me after reflecting back, it seems shady that they even allowed us that option. What I didnt know, is that without a permit your having a person doing illegal work, that could cost you more later. The consequences in the long run like this, has cost me, so much more. Those costly consequences being time, money, damage and possibly injury if someone gets hurt on the job. Remind you : it took 233 DAYS from when we started our project inside the house, till the last day they physically left our house. (August 15 2022- April 6th 2023 again 8 months) . Some examples of why you need a permit is because if you ever want to sell your property, you have to show proof that a licensed person did the work by the book vs. Doing it how they think it should get done without a record to show. By law when selling your property you have to have permits for plumber, construction, demo, electric and many other permit required projects or they will make you dig up the work to show it was done correctly /legally. They otherwise can make you hire a real licesenced worker to do the work, before the sale to the new owner, can be finalized. With that alone, costing you more in the long run. Another reason, is if damaged was done in reguards to that project or after that project and you made an insurance claim like flooding, the insurance may not cover it, if it wasnt done by a licensed worker to begin with. Thats a good excuse for the insurance to not cover the problem. These are All good reasons you should get a permit. After we got caught, Tile Metrics hired outside work with licenses and did get permits for all the required work that they were involved with. I wish I fired them though, as soon as we figured this all out because I dont imagine any other company taking 233 DAYS. Aka 8 months...I truley felt pushed to the side after the county became involved. We were lucky to see them or one of their outsourced companies once a week for an hour or 2 if at all. It was their unorganizing of the work that was so time consuming. Scheduling themselves or the outsourced work based when they had availablity rather than aiming to get it done sooner than 233 DAYS or 8 months. I would be curious if there would have been less accidents, had they seen the project from day to day vs. Week to week. Now everytime I walk in my master bathroom, I'm reminded how long it took to complete this . On the plus side the fact that they took so long to do the work, the flaws that were big eye sores were adressed. If your in need of tile they did an ok job on the floor but if your needing any permit requirment work, make sure they get one, for you or you should hire one who has that license to legally do it. From my opinion though of waiting 233 DAYS.. I would never have them be the coordinator of the project or renovation. read more

Beware.. The reviews are truly hard to believe. Tile Metric Installer was not experienced to do the project. Horrible, faulty job on my kitchen tile. Ana and Rolando, owners refused to come out and take a look. Bickering with us on the phone, sending unprofessional emails. When I tell you the lady Ana was out of line and not listening. Liked to argue with us but would not send out someone to inspect for anything. Refused after asking 3 times to please come out and look. Their installer took pictures and they are going by that. Said our tile was supposed to look that way. lol We then went to a showroom and sent them a copy of the uniformed, straight wonderful sample from another store. Obvious, Installer zipped thru the job and it shows. Instead of custom it was a production job. 2 DAY JOB told to us, WAS FINISHED IN 3 1/2 HOURS. They had called without an appt in the afternoon. At 2pm showed up as a fill-in from a bathroom job he could not finish that day. Tile installed with material still wet, not allowed to dry PROPERLY. Grout to date extremely flaking off on counter capable of getting on our food. Most unprofessional if you have a problem with these people. Can you imagine not coming out to the customer's house to view the problem. Legal action may be the only alternative. The entire job has to be demo'd and redone. It will now cost us double to redo the lousy, crooked, lippaged job. Makes you dizzy when you look at the crooked tile. We ask that you do not respond to us on this review and insult us with more of your BS. We will see you in the proper Jurisdiction. Thank you. read more

We recently moved into a home that required a lot of updating, and one of those updates was the flooring. After calling a few companies, I decided to work with Tile Metrics, and they blew the entire project out of the water. My task was complicated: the whole house needed new flooring (removal/demo and install), other vendors needed to be coordinated, and our requirements for the install were pretty demanding (as indicated by the pictures). Tile Metrics was super flexible and did incredibly high-quality work that many of our other contractors have praised. I've already recommended them to a few family and friends, but if you're looking for a company that does consistently high-quality work and is easy to work with, pick Tile Metrics. read more

First, I would give 10 stars! I was in the middle of bathroom remodel...I had to fire a builder called GARY. I was sicken by Gary's mess $$$$ gut my bathroom 2nd time ! I happily chosen TILE METRICS and Rolando saved this remodel .. David and Edie are true craftsman. Truly, this company is all about communication, quality and excellent craftsmans... They will always be my go to people. So trust me when I say they were worth every penny I paid. Outstanding company CALL ROLANDO you will be so glad you did. read more

Tile Metrics - Flooring Near Me - Oviedo, Florida

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We are near completion of our kitchen, flooring, and bathroom renovation and couldn't be happier to have chosen Tile Metrics for all tile work with our project. Tile Metrics was the first stop in shopping tile and from the moment we walked in knowing our project wouldn't be the biggest on the block was well received and treated the same as if we were a bigger project. Barbara and Ana worked with me and my ideas to help solidify the perfect tiles and was open and very communicative through the whole process. Rolando was quick to measure and provide quotes and was more than helpful and professional through the whole process. We even had a hiccup with another contractor we hired along the way. That person ghosted us and Rolando came to our rescue by quickly securing a replacement to keep our project on task and on time. His drywall / painter was quick to respond and within a week had that part to our project done and beautiful. We are very thankful for his help and knowledge with our project. Everyone who helped with the installation of bathroom shower tiles, flooring, and backsplash worked hard, consistent, professionally, and respectful to us and our property as we were/are living in home through the renovations. I completely trust Tile Metrics for any renovation job and am beyond joyed with the quality of work they show. It's easy to change furniture and decor of your home but flooring choice and tile not so much. I'm glad we had the true Pros at Tile Metrics to help make our little mid 80's rancher more functional and beautifully updated. A true gem...you won't go wrong working with TM. read more

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After the purchase of our new home we quickly realized that all of the tile carpet and wood flooring would have to be replaced with an updated and more uniform flooring material. Tile Metrics not only provided us with a variety of options to choose from, but also superior in quality and competitive prices. Additionally, they were fully accommodating when other projects and contractors were working in tandem during the renovation. This is a honest family owned business that treated us like family. I would recommend Rolando and his team to anyone needing extensive professional grade work. read more

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We used Tile Metrics to redo our flooring (2240 sqft) and we are very happy with the outcome. Rolando is super helpful & will answer any questions or concerns immediately. We went on to remove several soffits & added a backsplash to our kitchen. Beautiful work. This is the 2nd home we redo with him. Quality work & customer service. read more

Words cannot express our appreciation for the work done by Rolando and his team. We purchased 10x40" Italian porcelain wood-look tile for a very reasonable price. Despite being quite busy with a backlog of jobs, Rolando fit us in the schedule because we had only one room that needed to be done. He and Oscar showed up one morning and got straight to work. Due to the larger tiles, the work was more arduous than a regular tile job. Oscar worked painstakingly to ensure that the job was done right. We lucked out finding tile metrics. We had looked several places that turned us down because we only had one room to do. We are thrilled with the results. read more

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Honestly, I'm flabbergasted. We had a very large project and wanted to support a local vendor vs Home Depot or Lowes. Lesson learned. 3/26 we took delivery of $1300 in ledger stone. Rolando was nice, delivered to us on a Saturday and him and his young son (10-12) unloaded in to our home. We are doing a major renovation and the stone was stacked in our house. He asked who was installing and we already have an amazing tile guy who was doing our floors, so we politely told him we have someone lined up. Fast forward two weeks as our tiler started to do the pool wall and we found almost half the stone was broke. I called the bank as I paid with check and Rolando cashed it the same day as delivery. Hmm We immediately contacted Rolando and he played the blame game. Stating if he did the work he could "help us". BS he sold crappy broken product and was mad we didn't use him to install. After multiple calls and text he said to please let him know how much we were short. We ended up being 24sq ft short $7 sq/ft so over $200 in waste. His response was his supplier couldn't do anything. After some more discussion in the tile community, this is his MO. It's the retailers job to go to bat for his customer. Not Rolando. He will get a credit from his supplier and screw his customers. Buyer beware of this place read more

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we had tile metrics do the floors in our house a few years ago and they did a beautiful job. we just had them recovered the master bathroom and they have exceeded our expectations. they tiled the shower and floors, and did the cabinets and counter. The job included moving plumbing and electric and they installed shiplap as well. i would definitely recommend them and will call them next time we have work to do . . read more

I highly recommend Tile Metrics for bathroom renovations, or anything involving lots of tile. Thanks to them, my 30-year-old master bath now has all new tiles, vanities and faucets, a new shower, bathtub, toilet, and light fixtures. It was a complete overhaul, and expertly done, from demolition to completion. The work is flawless and the cost was very competitive. Oswaldo is a true craftsman and Angel is great too; both are courteous, professional, and reliable; and they kept the workspace as tidy as could be expected before they left each day. The owner, Rolando, and the office staff are all friendly and responsive. I would definitely hire Tile Metrics again. read more

We had wood look tile installed in our master bedroom and guest bedroom. We had gone to many different stores looking for the tile we wanted, but couldn't find it. The office staff at Tile Metrics was very helpful in showing us the many sample tiles they have available. She ordered a sample of a tile that she thought was what we wanted and it was exactly what we wanted. The owner came out in a timely manner and gave us a quote. I was concerned about grout lines being too wide, he assured me that they would be 1/16 of an inch. The installers came out and removed the carpet and got started. The installers were very professional, clean, efficient and careful. Both rooms look amazing, and we are extremely happy. So glad we did business with them. read more

Tile Metrics - Master Bedroom- Tile looks like wood. We couldn't be more pleased. - Flooring Near Me - Oviedo, Florida

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Tile Metrics did an awesome job tiling our entire house and putting down new baseboards. Rolando was fair, honest and easy to do business with. I'd recommend anyone looking for a tile company to give them a call. We will definitely be going with them when we decide to remodel or bathrooms. Thanks Rolando and team! read more

We are so happy that we stumbled across Tile Metrics! Rolando was so nice from the start to the finish. The price he had to offer for the wood look tile floors were the best along with the installation price. He helped us find the best tile that fit our budget and looks gorgeous in our new home. The installation started on time even though some of the tile that was delivered was broken from the manufacture. Rolando delivered it himself when we weren't home and he immediately contacted us when he noticed and was replaced with new tile the following day. Demo and work only took about 4 days for about 1000 sq ft. The 3 men that came to demo and install were very clean and organized, along with great work and straight even lines, approved by my boyfriend who is very ocd! In all, work and price were just what we were looking for and couldn't be happier with the outcome. Will definitely use Tile Metrics again for other parts of our home. read more

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Tile metrics took care of doing about 1000 square feet of flooring in our new house. We had numerous delays due to the builder taking forever to close on the house and tile metrics never gave us any issues on the constant rescheduling. The floors are beautiful and they worked with us to make sure we could get what we wanted at a price we could afford. When we noticed what looked like dust settling into our grout, they happily came back and redid the grout on all the floors to make sure we were satisfied. Rolando and Anna were always willing to help and we are extremely happy with our floors! read more

We had both of our bathrooms done and they did a great job. The tile work and efficiency were top notch. Everything that I asked for they accomplished and I am very happy with the completed work. Will definitely use them again in the future if needed! read more

Rolando and Ana are wonderful to work with, both knowledgeable and honest. Our home was in need of several things at once and Rolando coordinated with ease. His team works well with one another and constantly ask for feedback to assure the job is turning out the way we want. They are neat and treated our home as if it were their own, I would recommend Tile Metrics. Hugo is a tile setting extraordinaire, my father (a Cuban native) gave his stamp of approval. Mario and his team did a great job painting the interior of our home as well as ceiling work. You can't go wrong with this team. read more

We have had two amazing experiences with this company. They did Tile work for us a while back and they just installed carpet in our bedrooms. The carpet was reasonably priced and is beautiful. William and his partner were professional and fit us into their schedule last minute to help us out. I would not even consider going anywhere else for our flooring. Check them out. You'll be happy you did! read more

We couldn't be more happy that we chose Tile Metrics for finishing our Bathroom renovation. The work that Ronaldo and his team completed went above and beyond our expectations. We received reasonably affordable exceptional service, great advise and a bathroom that looks better than the Ritz Carlton lobby. If your looking for a honest and reputable company that listens to your concerns and requests, offers advise, and takes as much pride in their work as much as you take in your home, look no further and hire Ronaldo and his team to make your vision a reality. Thanks again Title Metric! We would definitely recommend them to anyone and will look forward to working with this company again for any future projects. read more

I can't express how satisfied I am with the experience I had with Tile matrix. They were very helpful and patient with me. They showed me many examples and allowed me to take home several samples. After I purchased Rolando delivered it to my house. He went beyond giving me advice even though he wasn't my contractor. I would highly recommend shopping at Tile Matrics. read more

I am amazed by the workmanship and beautiful work done by Rolando's staff at Tile Metrics . We have had a fireplace updated and refinished, an entire main living space tiled with wood looking tile, a kitchen backsplash that came out stunning and our last project was a complete update of our Master Bathroom..... I can not over emphasize how pleased we were with EVERY tile job done by Tile Metrics. The staff is wonderful to work with, the workers are pleasant and thorough and the clean up at the end of each day is beautiful. We have always been quoted a fair time for an estimated "finish time" on each job . David is meticulous and a perfectionist.....he has done our kitchen backsplash and Master Bath remodel. Raul is an amazing worker and kind man who remodeled our fireplace and did our tile floors throughout the home. Perfection!!! read more

Not interested in my business. Couldn't get email response then showed up on a Saturday for a quote and pretty much blew me off. Guess my small vanity job wasn't big enough for them. Sad because I believe in supporting local and my neighbor referred me to this place. read more

You do not want to do business with Rolando at Tile Metrics. All issues raised, during the remodel, were the fault of everyone except he and his team. Worst re-model experience ever and we are now paying other contractors to correct his poor quality craftsmanship. read more

I wish there were more stars to give Rolando, Anna, and all of the workers! We started with the idea to have porcelain wood like tiles for our entire home as part of a remodel of our 21 year old home. Anna allowed me to bring multiple samples, multiple times to my home and "live with them, move them around". This level of personal service was awesome! Once chosen, work was competed in a timely and professional manner with minimal mess. We then decided to then remove ALL of the dated popcorn ceilings and repainted the entire interior in all my dream colors. Rolando was able to help us with ALL of those projects by referrals. We wholeheartedly recommend Rolando as the person to see if you are looking to remodel. Our home looks brand new! Great product, great prices. Amazing service in a timely manner! You won't go wrong! read more