The experience started positively, as this company was recommended by family members who had previously used them. Unfortunately, my experience did not fully meet expectations. When picking up my flooring from the warehouse, a forklift accidentally made contact with the tailgate of my truck. While the damage was ultimately resolved through insurance, it was an inconvenience. After the flooring had been installed for a few months, some boards cracked at a joint when a dresser was moved across the floor. I believed this issue would be covered under warranty, however, despite several attempts to request an inspection, I have not received a response. read more

The installation team did well. However, there were significant issues with communication and the accuracy of the quote once crew was on site. Despite requesting a quote for the entire home (email stated 100% of my home), one bedroom was omitted, resulting in unexpected significant additional costs I was not prepared for. One of the owners visited the site after noticing they were short material, he remeasured, and began yelling, blaming me for not noticing the error in the contract where "BEDROOM" was listed. if that is the case, why did he list "living room", but the dining room living room were completed. this was in addition to have to get 2 rooms re-leveled I agreed to the extra cost on the relevel of the 2 rooms. This caused considerable frustration and unplanned cost, I did agree to let them finish the job since majority of the instillation was complete. For future reference, it would be beneficial if the company could avoid getting defensive and include a detailed floor plan diagram in their quotes to prevent such misunderstandings and added cost. read more

Our experience with Integrity Laminate was wonderful. They are super knowledgeable, extremely helpful + do a great job,

Installers were professional . Went out of there way to fix one laminate piece that was not flat due do to a abnormal bump. The installer Freddie leveled it and corrected the connection. The floors look great! My wife is happy. This company has great fair prices and they got it done in one day! Finally got rid of the ugly white tile with dirty grout. No more! Thank You guys . I look forward to installing carpet next. read more

Integrity Laminate Flooring - Floors done ! Great Job guys! - Flooring Near Me - Oviedo, Florida

Integrity Flooring installed luxury vinyl in my whole house. The service was amazing and they were prompt, courteous and knowledgeable. Would definitely recommend . read more

I purchased 3000 sq ft of laminate flooring, with install, from Integrity Laminate Flooring. Upon the initial quote, I expressed concerns about the ability to install the flooring on top of my existing ceramic tile. It was relayed that this would not be an issue and they do it all the time. After install, I noticed several pieces of flooring were uneven and the installer's "solution" was to fill in the uneven areas with clear caulk, leaving a film on my flooring at the joints. As time went on, I had them come back and remove and reinstall flooring where pieces were lifting and catching our toes on the edges at the joints. Eventually, after about two years, the entire house flooring was a disaster- lifted everywhere and essentially unlivable. The manufacturer blamed Integrity and Integrity blamed the manufacturer. Eventually an independent review was completed and determined the entire downstairs had high moisture level readings under the flooring- exactly where it had been placed on top of the existing tile. Integrity claimed that this condition was not present when they installed it (I guess I magically lifted 3000 sq ft of flooring and created a moisture issue under there). I knew immediately that a moisture barrier should have been installed under the laminate and even though Integrity failed to recognize that and complete a proper install, I still offered to pay to have the flooring removed, the appropriate moisture barrier sheet installed and the flooring reinstalled correctly. After multiple attempts to communicate, Integrity did not respond to my inquires. So ironic that they name their company "integrity" as this is what this company lacks. read more

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I shopped a dozen flooring stores, looking for the right combination of quality, price and the ability to provide a full-service installation. It was an awesome surprise that the company that offered the best product & installation services was also the best price. Randy came out to measure & help me determine what I needed - he was full of helpful advice & knowledge. The pricing is bundled and set according the category of flooring product you choose. I was so happy that Integrity Laminate Flooring lives up to the name - they charged me the exact price advertised, there were no hidden fees, extra charges or inflated requirements on the install. My install date was set quickly, the crew arrived on time, with all the supplies needed & they worked diligently & expertly to get the job done. The crew cleaned up as they worked, and left me with beautiful, clean floors. All 2 installers were friendly, respectful & so very, very hard-working. I really appreciate the excellence of the service, product & installation. I highly recommend Integrity Laminate Flooring - my experience was amazing & I love my new floors. read more

We are so lucky to have met John, Randy & Ashley. AMAZING service, great value and most importantly the finished product in our home was perfect. From start to finish we felt at ease with the process and knew we were in good hands. The installers were gentlemen while in our house and took pride in what they did. If you are in the area and have the opportunity to work with ILF then I would go for it. It's a good decision when picking your next laminate/wood or carpet remodel. read more

Ripped out my old floors and laid new ones. Not a single issue. Each crew was just awesome and we love the new floors! Can't recommend highly enough!! read more

I've used these guys twice in less than 3 years. Once for Laminate wood floor and recently for a carpet install. They are responsive, professional, and fair priced. Quality workmanship and materials. I asked them them to come back and re glue a few wood transition pieces that had come unglued. Offered to pay for it but they came out free of charge no questions asked. Carpet install was fine. The were easy to work with and good communicators. read more

Great service . Worked on Saturday as not to disrupt business at our clinic . Also installed our home. Service and Cleanliness of installers are impeccable. Highly recommend this company. Thanks again. read more

I was told that this could be put over my tile. Don't believe this if you are told this as well. So I paid 7 grand for a new floor that pops at all the seems every time you walk on it read more

Extremely happy with our floors from Integrity Laminate Flooring. Are we shopped around, we found them and their prices were unbeatable. After visiting the showroom, we found the staff to be very helpful. We we had questions, they were there. John and Randy are they best, they handle all the installation, and their quality is top notch. We couldn't be happier. UPDATE: After enjoying our floors, we had a family member in the Villages also use Integrity for her flooring. After calling to see if they might go to the Villages, they told me they started there, and were happy to do that. read more

Came to check out this company after seeing good reviews online. My husband and I had such a great experience speaking with the owner that we booked an appointment to have the floors done. They did the work in less than a day and it came out fantastic. I highly recommend this company for any of your flooring needs. Working with this family owned business has been the most pleasant experience we've had to date. Thank you for everything! read more

Very knowledgable, thorough and accommodating. Our floors look incredible! These guys are true professionals.

Worst company I have ever dealt with. I would rate it a 0 if I could. I would not recommend them to anyone. Have dealt with many contractors in my time, and have never experienced anything as poorly as I did with them. Take your money somewhere else. read more

These guys are great! They have done laminate in my previous house, carpet in my new house, going to do laminate in my kitchen and did laminate in my daughters house. I highly recommend them!!! John and Randy go out of their way to bring a good quality, priced right material and great labor and service personnel. Even though I am out of their general vicinity, they still service my home needs. Wonderful company. read more

damaged product, poor customer service