Tim is responsive & knowledgeable; glad we hired him for our home fire sprinkler project! He's…read morehelping us navigate the design to permits & installation. He's a pleasure to work with & looking forward to the final product! Thanks Tim!

Joe completed replacing 14 sprinkler heads in my house without any flaw. He was diligent, humble,…read moreand informative about what he was going to do. I didn't have any stress nor concern during his onsite work, it's truly good for value. Originally we called them for sprinkler line water leak, and they found out that the sprinkler heads are of recalled and need replacement. I would highly recommend Coastwest Fire Protection for anybody who needs fire safety related matters.

We've used FireShield for the past three years to service the fire extinguishers in our HOA…read morebuilding, and the service has been consistently excellent. Cedric, our service rep, is always on time, professional, courteous, and efficient. He clearly takes safety seriously and ensures everything is properly inspected and compliant. I also really appreciate his reliable follow-up and annual reminders, which help us stay on top of required servicing and gives our HOA peace of mind. Dependable, safety-focused, and easy to work with. We highly recommend FireShield.

Outstanding communication and service! I am a mobile food vendor and needed my fire extinguishers…read morecertified asap, so I had contacted FIRESHIELD thru Yelp requesting a quote on a Tuesday evening and got immediate responses from Aaron (who I assume is the owner), and a technician was able to come to me first thing at 9 am the following day for certification. Service was on time, fast & the technician Tyler was super friendly and had lots of information about when to replace my Class K when the time comes. Communication, promptness, affordability, convenience... 10/10 for everything! Overall, I'll definitely be calling these guys for my yearly certifications from now on, and will refer to my vendor colleagues as needed! Thank you FIRESHIELD!

I can't say enough good things about Aura Fire Safety and their customer service. Our restaurant…read morerecently had an ANSUL emergency, and they immediately told me they would send a technician out to inspect it. Luckily, they were already working on another project right down the block, so they arrived very quickly. Kim, who was my main point of contact, kept me updated the entire time -- from quotes to procedures and next steps. From this experience alone, I can tell they truly care about their customers and provide a very personal touch, which is rare these days. Thank you to Kim, Ben (owner), and the entire crew. You guys are awesome!

Yes, you did lower the price after seeing that my system only had two sprinklers. But then you…read morecharged me double that amount to replace those same two sprinklers heads and screw in two new ones. You're calling that "emergency repairs"? Again, you told me it was required for compliance -- which is misleading. As I tried to explain to you over the phone, my insurance requirements state that a qualified individual or company must inspect the automatic sprinkler system at least annually, and in accordance with local Fire Marshal requirements, to ensure the integrity of the system. That's it -- no mention of spare parts or emergency repairs for a two-sprinkler system. From what I understand, San Francisco follows NFPA 13 and NFPA 25, which require a spare sprinkler head box only when a system has more than 20 or up to 300 heads, depending on the standard. For systems under 300 heads, the requirement is typically a minimum of six spare heads -- and none of that applies to a system with just two sprinklers. I'm really disappointed that you tried to spin it this way and push unnecessary charges by misrepresenting what's actually required.

Mike Diaz Very…read moreimpressed with Bay Area Fire Protection Prompt Professional Mechanical installation of fire sprinkler systems design, engineering for commercial/residential projects leaving a nice clean jobsite

Bay Area Fire Protection was very fast to respond and was able to come out the next for a last…read moreminute fire extinguisher inspection. Their service call was on time and quick.

As a fire protection, specialist myself in the business of service and certifying fire…read moreextinguishers only, I have recommended Gregory several times. My customers have reported back to me that he is responsive, thorough, and a pleasant fellow to deal with.

Solved leak fast to sprinkler head. Friendly and easy to work with. Ok forward to using them for…read morefuture if ever need.

Frustrating interaction. Had a leak in my fire suppression. System. The technician originally…read moredidn't show up. Then after calling back they did. Promised a follow up email or call. Nothing for a week until I started calling. Said they needed a note from fire permitting that I had to get. I went and got the note. Then sent it to them, only to be ghosted after repeated calls and texts. Contacted a different service who came within a week. Fixed the problem, but now I have black mold because this group held up work for almost a month.

The technician was prompt and professional, taking the time to thoroughly inspect the issue and…read moreclearly explain the best solution. Even though they weren't able to replace the valve during the visit, he provided honest guidance and didn't charge for the service. Truly appreciate the integrity and professionalism--highly recommended!

I have been using Associated Security Alarm Company for over 10 years. I am always pleased with…read moretheir service. I recently needed some technical help with a system and Bill was able to walk me through the solution. He is great to deal with. I highly recommend them. Dave Thomas

The place I work at has been going to Associated Security Alarm Company for years. When I became…read morethe point of contact, I immediately saw why we stayed with them for several years. Bill, Paul, and Ernesto are all so kind and knowledgeable. We have a very old fire system but they never pushed us to get a new one. It wasn't broken so no need to fix it. It really changes the customer-company relationship when you know you're not constantly being upsold. You can trust that when you're encouraged to upgrade then it's really time. I appreciate how patient and calm Bill is when walking us through tech issues over the phone. You would think Bill is standing with me in person when he's walking me through the diagnostic steps. He remembers our system better than I do! I also appreciate how quick Bill and his team responds to calls. They give you a window of time of when they will come for service unlike the big companies who make you wait all day. They are punctual. If something changes, they're good about communicating with you. Overall, excellent work and excellent customer service!

Very professional family company! Highly recommend! They work for my multiple commercial complex.read more

Great service honest. Recommended. Will use every year. Also sent someone out immediately since I…read morehad an immediate issue