Sitting and staring fluid. Ok Tim Hortons on Cliffe you need to do better..... I asked for decafe... sorry no decafe.... I can wait..... He looks at the coffee machine and tells me the machine is broken I look at the coffee machines, red lights on indicate machines are on, the slight bit of steam tells me the coffee is hot.... Sigh ok give me regular coffee if the machine isn't broken..... All this was just after five am, they just opened.... Don't ask me how they toasted my bagel to a perfect shade of white.....that's for another day. So here I sit for twelve hours with my white toasted bagel and un-decaffeinate coffee.... read more

Tim Hortons - Coffee - Coffee & Tea Near Me - Courtenay, British Columbia

We had enjoyed our coffee and donuts which was delicious. I needed to use the washroom and the older Asian lady decided that I could wait to use the washroom. Not everyone has the ability to "hold it" and left me standing there jigging by the washroom while she served another customer and in the end ordered another worker to open it. She is so ignorant and I will not return. Is this how you treat paying customers? Let them wet their pants because of this nasty woman? read more

I love their peach juice and there doughnuts. I remember when they were open 24 hours a day 7 days a week I hope they will do that again someday. read more

save your money and time! Went through the drive through and my London fog was warm my bacon wrap was very cold. I asked for salsa and the guy said it's in the bag got to work and nope nothing not even a napkin not the first time. What ever happened to good service and the real Tim Hortons? Nothing but crap now read more

This is in reference to the drive thru at Ryan Road. It took 13 minutes for cars to be acknowledge at the order spot and an equally long tedious length of time to get their orders Absolutely ridiculous and no way to to give up waiting once in the que of cars. Plus the girl wasn't at all friendly at the window. Very disappointing . read more

Ordered a large apple cinnamon fog. Was filled half full. I'll drive to the other Tim's, thanks read more

Tim Hortons - How I opened it - Coffee & Tea Near Me - Courtenay, British Columbia

In regards to the Tim Hortons on Cliffe avenue, I have complained to the store about their fill levels and was told that their policy is 1/2" below the top of the cup. Their large coffee used to almost fill my travel mug and now it doesn't thus my complaint. Manager told me they would be more diligent in their fill levels and today's coffee after I poured it into my mug was lower than ever. So I poured it back into their cup and it was an inch below the supposed fill level so I guess so much for diligence. read more

I've been to several different Tim Horton's up and down the island and I can say with utmost honesty that I have walked out of here in frustration at least 3 times now. I try to avoid going here at all costs and will drive up to the Ryan Rd location even though it's several kilometres away. My last visit to this place I spent 15 minutes in the line waiting for them to serve 3 people in total. I then left empty handed because being late for work was not worth waiting another 20-25 minutes for the 5 people in front of me to be served for my one cup of coffee. There is no drive-thru so that's not an option. The staff seem to be out to lunch most of the time and so very slow. I'm not sure what to suggest on how to improve here except maybe better management is needed? Nothing nice to say about this location sorry. read more

Stopped in for a midnight meal. Service was .... well they were distracted and goofing off. The chicken salad sandwich was ok. Seems a little more effort could have been made in cutting up the chicken into smaller pieces. It was in giant chunks. And the lettuce was one giant piece folded over. Everytime I took a bite it was at risk of exploding in my hands. It was too late for coffee so we had orange juice instead and it would be hard to mess up prepackaged juice. After a bite to eat we decided to get some donuts for later. The server seemed so annoyed with us that my honey wondered if we had done something wrong..... Meh... read more

I drive taxi in Courtenay and tend to stay away from the Cliffe Timmies after 11pm. As do most of my coworkers. There's one girl that works there that obviously missed the training day when they were showing how to put the RIGHT amount of sugar and cream in the coffee. And if you got back to ask her to fix it you get a major attitude. I suggest Ryan Road. Always a smiling face and a chuckle, coffee is always perfect, day or night, fast service, and if for some reason they mess up your coffee they're very happy to fix it,WITH A SMILE AND A SINCERE APOLOGY! read more

I have always enjoyed tim hortons so much but today my experience was disgusting to say the least. the customer is always right but in this case they would not listen. me and my boyfriend go in. he orders a turkey bacon club sandwich MEAL with an orange juice. i go up to the till after him and ask for the exact same thing but an apple juice instead of orange juice. he gets his food but not image juice and i ask where it is and they said oh they forgot to charge us for it. that's not our fault because we asked for it. so they made him go and pay for it again. when i got my food it was missing the hashbrown. at this point i was angry because now they were trying to get me to pay for it again after i had already paid for it with my meal. they kept talking over us and kept trying to get us to pay for things after we already had. even showing them the receipt. we walked out snd will never return to the tim horton's on cliffe ave in courtenay british columbia. read more

Absolutely dreadful. The service here is garbage! One lady behind the till sassed me and rudely kept asking me if I was ready to order, in which I was not. She was clearly trying to rush me. She asked me about 4 times. Other than this, The timbits I ordered took 20 minutes to arrive - for 10 of them. Food tasted good atleast. My gamers wrap was excellent but my ice cap was melted. read more