The staff were so kind, they treat their customers with such friendliness and care. The food and drinks are so flavorful and affordable. By far the best place to stop while in town for a bite. read more

Fix your hours of operation. As a coffee shop it seems like you should be open in the morning. 5:55am and you're closed?

I get Tim Horton almost every single day today was the first time I've ever been to this one, and it is by far the worst one I've ever been to in my entire life. Both drinks I got were terrible forgot a doughnut just a shit show. read more

Are the donuts good? Of course! I mean, it is Tim Horton's! But how can I try them when they are never open and have the sketchiest looking store this side of The Walking Dead? I tried for the third time this week to get donuts for my office. This was the third time nobody was working. The few times someone has been working in the past it still looks dark and shady inside. read more

I had lived in Mount Pleasant for two years for school and I LOVE their donuts soooo much. Usually American desserts may be too sweet for Asians but their donuts are not. Apple fritter and maple pecan danish are my favorite even though I just tried maple one once in Canada (not sure you could find it in here or other stores). In general, I would order coffee with half regular and half English Toffee or French Vanilla, and that's is the best hot beverage for me. Sometimes the place may be a little bit noisy but overall it's quiet. That's why I give 4 stars and I truly wish they had one in Cali. read more

Tim Hortons - Love their English Toffee!!! - Breakfast & Brunch Near Me - Mount Pleasant, Michigan

This restaurant has been good for the most part until recently. My ELDER mother-in-law tried to get her TH punch card punched and the "fill-in manager", Mike or Mark from the Mission location refused to punch it. Which is NOT the issue. He proceeded to tell her to get the hell out of his driveway and threw the punch card at her through the drive thru window. This is a huge red flag that he SHOULD NOT be employed in any customer service position, especially in a MANAGER position. The owner needs to address this issue immediately and stop hiring people just to fill the positions without doing extensive background checks for the folks she's putting into leadership positions. If he treats the customers like this can you imagine how he treats the employees?! Absolutely disgraceful. read more

Another business foing down! They do breakfast and can't get supplies or worker's! It says open and it's closed. Is this our new normal? Not the fault of the business owner! read more

Man, I give Tim Horton's 5 stars everywhere! Not only do they have great food at cheap prices which is great when you're traveling and want to stretch your dollars, but the clerks were always very friendly and helpful. When you are traveling by yourself it means a lot to have strangers be friendly to you. This was the first TH's I ever went to after hearing about them and having them be recommended by a couple of Michiganders at the Soo Locks but it wasn't the last one I went to. They have lots of donuts, cookies and other baked goods and I got to try their "butter tarts"--another of those items you can't find in California (to be fair you probably can't find fish taco's in Michigan either). They also have wonderful coffee and tea and soups--always appreciated when the weather gets cold. I wish we had Tim Horton's in Cali!! www.timhortons.com read more

One of the best coffees I've ever had, and so cheap too, plus the icing filled cookies were amazing, as well as the Tim Bits, it's a shame they don't have any in chicago :( Whenever I'm up north I make a point to seek Timmys out! read more

You really cannot go to this location and expect anything good. They never have enough supplies to complete orders and the workers over the drive thru windows are insanely unfriendly. They really need to step up their game because it never looks like they have anyone in line or even at the store period but still manage to have awful services. another thing to add, is that they have a sign posted on their drive-through monitor that says that they do not have any lunch supplies. You would think that they would have all the breakfast supplies but they don't have that either. Don't waste your time going here go to the Pickard location if in Mount Pleasant read more

Visited this place on Friday at about 5:00 pm. and chose the drive thru to purchase two strawberry shakes. Speaker volume was extremely low volume, very hard to hear. Service was incredibly slow. How long does it take to make two shakes? There were two cars in the lot that were parked and three cars behind me in line. No reason to be that slow. read more

Not very friendly staff during our visit. Most filthy, disgusting Tim Hortons we've ever been in. Being in there on a Thursday evening, and not being busy, hard to find an excuse to what we saw in there. I'd rather go across the street and get Meijer gas station coffee...... WTF! read more

Tim Horton's does have good prices, but if you are looking for a good to-go breakfast burrito or breakfast in general, definitely not the place to go. My husband and I went a couple weekends ago in search of some good breakfast food to-go. The burrito was more taco sized and wasn't even warm. The hash brown that he chose as his side was also not warm and very hard and dry. I went the safe route and got a blueberry bagel with cream cheese with a blueberry muffin as my side so I could get 2 breakfasts from 1 combo. Bagel was good, but how can you mess that up? They did put on an excessive amount of cream cheese though. The muffin was alright, definitely nothing great to go back for though. read more

People that work here are rude and mean. Every time I go they never have anything in stock (same with the one on mission st). They also messed up my order and were very rude about it. read more

Without a doubt the most incompetent staff we have ever encountered at any Tim Hortons. Unbelievable how they manage to screw up EVERY SINGLE TIME we have ever been there! And when you speak to a manager, that's useless too. I would recommend not paying with a card since they charged me more than what I was told and when the girl realized she screwed up (big shocker there) she charged me more than what she told me it would be, and didn't tell me. I had to see it on my account. I have no problem paying for what I ordered, but don't go telling me one price and then charging another because of YOUR screw up! Luckily being in town for a short time we found another Tim Hortons to go to. Don't waste your time or money at this location. read more

We went through the drive thru, and ordered three coffees, one donut, and one breakfast wrap. We were out of the drive thru in less than five minutes, and everything was great! Everything was fresh!! read more

Sammie is the best, please promote her because she's super cool and gave great service. She's the freaking GOAT man. I love her.

This place was literally a joke. Just ordered a breakfast wrap and the entire inside was cold. Gave it back to them and they told me that was their last egg and they could microwave it for me. Didn't offer a refund. Low quality food and low quality service. read more

my "toasted bagel" was cold and my hot chocolate was literally water. this place will not get my business anymore.

I'm inside the store ordering my Timbits and I ask for blueberry and raspberry filled, I get blueberry and birthday cake. I also order a medium hot chocolate and they give me a small, let me remind you that we are the only people in the building and there is no one in the drive thru. I'm just disappointed at the poor service. read more

Poor management. 4 people in line - almost a 20 minute wait. More than 5 people came in and left before ordering. Young girls in front of me said they won't be back. Need to get it fixed Tim - I'll go to Panera until then. read more

I have been sitting in the drive-thru lane for well over 25 minutes. There is no way to leave the drive thru line once you've placed your order, as the lane is wide enough for one car only. I will not visit the drive thru again. read more

This Tim Hortons has two great things going for it: Crushed ice for their sodas and a very convenient trash can when you're in the Drive-Thru. Best place in all of Mount Pleasant to throw away your car garbage and also get a Mountain Dew with crushed ice. I go here every time I need to go to the laundromat. read more

What a wonderful chain of coffee providers! Their coffee is always piping hot and their iced coffee is always super refreshing. This is a place to go to enjoy great quality coffee at a fair price! I am very disappointed that they don't offer any non diary substitutions, however. read more

I've only been there at night a few times. Two very nice employees every time I've gone. One of which I don't mnd saying is pretty damn cute and another hpster guy both are very nice. Only thing was that the doughnuts were pretty stale, which they assured me was because of the time of nght I had arrived and the fresh ones come out later in the night. I haven't been there during the day so I can't judge then but late nights are very charming, but apparently get there later for fresh doughnuts read more

We came in on a Saturday morning at 730 and there was no muffins or donuts baked and on display. It was so hot in there I started sweating just sitting there waiting. The coffee was good but that is the only positive thing I can say about the whole experience. read more

There are 2 Tim Horton's in town now, and this is the good one. Long drive-thru line in the morning but it usually moves quickly. Recently the staff has been friendly. I haven't had issues with this location. read more

I love Tim Hortons usually, but I have never had a good experience here. The food is always burnt, I've had a hair on my bagel, the ice caps frappes are watery and they have a small selection of donuts. read more

Went in one morning and ordered two breakfast sandwiches. As the line went out the door because of slow cashier worker, I waited 15 minutes to receive ONE sandwich. 10 minutes later we find out that they are out of egg and are continuing to take tons of orders. My friends and I left 30 minutes after sitting in the Tim Horton's as I left with half my order and my friends left empty handed and wasted money read more

After spending 15 minutes in line, I observed their cashier being very unprofessional and showing horrible customer service skills. Plus I didn't see any workers wearing gloves or hair nets while handing food. I do not recommend this Tim hortans to anyone. Very disappointed. read more

I go here almost everyday and i'm never disappointed! The staff is always friendly with a big smile on their faces. They rarely make a mistake with out orders but when they do they're quick to fix it and never get frustrated with my picky children(: read more

This Tim Horton's is a great place for breakfast, lunch and great coffee (does not taste burned!) at a very reasonable price. I really like the lunch sandwiches-quality ingredients and much lighter, healthier fare than the grease bomb fast food joints. And everything is always fresh-never had a stale roll or bun here. The people are friendly and do a great job. Cleanliness is superior. I highly recommend this place. read more

Wow, guess I should go back and give them another try, reading these reviews makes me think i was in the wrong place. We don't like what appeared to be 'organ' meat soup (beef vegetable) and overpriced small sandwiches. Naw, we aren't really going back. Any of several diners in the area will put them to shame. read more