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    Tim Steele - Pinnacle Home Loans

    5.0 (1 review)
    Open • Open 24 hours

    Services - Tim Steele - Pinnacle Home Loans

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    4 years ago

    I know Tim personally and sought him out for a loan. He set me up with a great rate on a refi.

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    Jeanine Nucum - Mortgage Brokers - I take much pride in my work. My goal is to simply "HELP and MAKE A DIFFERENCE" one client at a time.

    Jeanine Nucum - Mortgage Brokers

    (146 reviews)

    If I could give Jeanine more than five stars, I would…read more Buying my first home at 63 years old after a lifetime of renting felt exciting, overwhelming, and at times downright terrifying. From the very beginning, Jeanine was so much more than a mortgage broker, she became a trusted guide through every step of the process. No question was ever too small. She patiently explained things I didn't understand, kept me informed every step of the way, and somehow made a very complex process feel manageable and even possible. Whenever a new document, underwriting request, insurance issue, or unexpected question came up, Jeanine was there with calm reassurance, knowledge, and practical solutions. What impressed me most was how deeply she cared. I never felt like just another client. She worked tirelessly behind the scenes, coordinated with my realtor, escrow, insurance broker, and lender, and always had my best interests at heart. I truly not only felt, but knew she was advocating for me throughout the entire process. Thanks to Jeanine, I am now the proud owner of my very first home. Looking back, I honestly don't know how I could have navigated this journey without her expertise, patience, encouragement, and unwavering support. If you're looking for someone who is knowledgeable, responsive, compassionate, and willing to go far above and beyond, I recommend Jeanine without hesitation. She helped make one of the biggest dreams of my life come true, and I will always be grateful.

    Jeanine Nucum is the epitome of diligence. She is incredibly responsive and always ready to answer…read moreany of your questions--even on the weekends! She also will let you know exactly when she is and when she is not be available. You never need to wait for a response from her. She is consistently prompt and efficient. She is beyond any doubt an extremely hard worker. She is definitely dependable and worked steadily and persistently to complete our particularly difficult loan. She goes above and beyond her scope of duties. She has a wealth of useful resources that she freely provides and that we were do grateful to have! When you work with Jeanine, you will truly be in awe of the tenacity, drive and passion she puts into her work. In addition to all of these stellar qualities, she is also a friendly, patient and kind person. We were so lucky we found her! If you need a broker, I promise you, you will not find a better one than Jeanine Nucum!

    Monica Jones - CrossCountry Mortgage - Team Jones

    Monica Jones - CrossCountry Mortgage

    (93 reviews)

    This review is long overdue. Roped me into an adjustable at 6% for first year bumping up to 7%…read moreafter that on a 30 year loan. I was told that interest rates historically had been low. That they would come back down into the 5% range and I would be able to refinance and that this would all save me money. It cost me thousands of extra dollars because if I had secured a 30 year 6.25% I would've been fine. I subsequently did refinance and that cost me thousands of dollars. So overall this loan that was supposed to save me a couple thousand dollars cost me probably upwards of $9000-$12,000. Buyer beware.

    --She told us upfront we could get approved for a home loan with a 500 credit score. That was the…read moreonly reason we moved forward with her. But after she ran a hard credit pull--which negatively impacted our score--we got no follow-up, no real plan, and no communication. We waited 13 days, only to be told she was "waiting on information" that she never asked for. I had to chase her down myself. And when we finally spoke, she sent us a generic 620 credit plan that we never discussed. That wasn't our goal, and it wasn't the agreement. To make it worse, there was no acknowledgment or apology for the lack of follow-through. So here it is, for her: "I'm sorry we wasted time, lost points on our credit, and got strung along for nearly two weeks without real answers." Don't be fooled by upfront promises. If you're serious about buying a home, find someone who's honest, consistent, and actually follows through.

    Jason Wheeler - Home sold in Brentwood CA in 2016 for over full asking price.

    Jason Wheeler

    (64 reviews)

    As someone who was very nervous going into the home buying process, I discovered Jason through his…read morehelpful videos on YouTube, and decided to reach out. His knowledge of the process was very reassuring and he has been fantastic to work with! Started working with Jason and immediately felt like we were in good hands. Jason has helped us purchase our first home within the space of a month, and provided great guidance and communication on all the steps that were going to occur. He has been very diligent in terms of following up with the seller and keeping us in the loop. He has also been great about finding us a good rate on our mortgage, helping us find insurance and even financial planning services if we needed them. Overall a great experience, and I would recommend anyone work with Jason to take the stress and confusion out of the home buying process!

    Our real estate selling experience with Jason Wheeler was extremely amazing!…read more My husband and I are so pleased with the type of service received from him. He went above and beyond to helping us find the right buyer given the time constraints during the Christmas holidays, not to mention, our leaving for a long vacation. His commitment to helping his customers is second to none. Cal State Realty is fortunate to have him in their team! Being a trustworthy, reliable, supportive, professional to work with, just to name a few are attributes a real estate agent must possess which definitely what Jason had exhibited to helping us achieve our goal!

    Tim Steele - Pinnacle Home Loans - mortgagebrokers - Updated September 2026

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