Outstanding staff who makes sure your needs are met. Shout outs to Steven, Ashley & Veronica just…read moreto name a few. Highly recommend!

CAUTIONARY OFFER…read more This isn't a complaint, but rather a cautionary tale for those who want to move forward in the application process. I found it to be a bit misleading, and not as straightforward as it seems. First, ensure that your income before the application date meets the 3.5 income requirement. Secondly, they request a deposit, which shouldn't be asked if the application is gearing towards a declined decision . Yes, the funds are refunded, but why ask for a deposit if you know the application will be rejected? Lastly, what's the purpose of processing applicants through the application or pre-approval process if you're aware of their circumstances beforehand? The application fee is $40.00 per applicant. Again, this is merely my personal experience. Since I am at peace with the fact that I will not be reconsidered in the future, I feel comfortable sharing this information with complete transparency.

I had the VERY satisfying experience of working with Amy . She was very helpful and her attitude…read morewas professional , accessible . I would recommend her to anyone seeking a Realtor Agent. VERY pleased with our communications and the care she offered. Andrea

I reached out to Amy for support on renting my ADU in San Pablo. She was very knowledgable from the…read morestart. We were able to complete the initial legal paperwork in a timely manner. Amy met me at the property and spent the time needed to be sure the unit was in good standing for renting. Amy met with the prospective tenants on her own and again with them and myself when we were ready to sign the lease. I appreciated the time she took to go over the finer points of the process. I now have a tenant who is a good match for my property! Thanks Amy!

Please note that this review was flagged by Krystle Properties and removed because I didn't specify…read morehow I'd been a customer of Krystle Properties although it clearly states in the quote below. I will clarify and add that Krystle DM'd me because she has no idea which property I'm writing about...It says a lot about how her company is run. "Hi Me Y. We're trying to figure out who you are so we can understand where we went so wrong with servicing you and your properties. Please let us know so that we can understand this mystery and learn from our past experiences. Thank you, Krystle Karimian, CEO Krystle Properties sales@krystleproperties.com 707-342-2290" Since you asked: These are some of the issues we faced and why we fired you the first month: 1. The building had so many keys in such a disorder that we had to go unit by unit to confirm that it was the correct key. This included front and back doors, mailbox keys, basement keys, and excess storage keys, so you can imagine the mess. The labels were tangled and some had become wet and therefore couldn't be read. Key labeling may seem insignificant but when there is an emergency and you need to access a unit, garage, etc. it becomes very important. 2. The maintenance on the property was horrific. The tenants explained that the yard had been left unmaintained throughout their tenure which made it difficult for them to access their units, storage, garbage, garages, etc. Why, Krystle? This lowers the rent you can get on a location and will cost only $100-$500/mo for a reliable gardening service. That's nothing when you are considering this is a commercial property. Why wouldn't you explain that to an owner to HELP THEM? 3. The windows in many of the units had been painted shut and were therefore inoperable. (Some of the tenants liked this as it allowed them to hotbox more effectively. LOL. ) This is a fire hazard along with something that lowers the property value, since people want a home that functions properly. 4. The backdoor screens were all broken. EVERY ONE. Either the latches didn't work, they were bent and didn't close properly, or the screens had holes (from the cats and dogs), making them nonfunctional. This contributed to the "cheap" vibe and was an easily fixable annoyance. 5. Rentable space. There were garages and storage areas that were not being rented. Why? This represented a +5% increase in property income, which almost paid for Krystle's services. Why wouldn't you mention that to the owner? It would have been nice to have your services covered in the increased rent. 6. This building is in a highly desirable location and rents were 20-50% under-market, with NO CHANGES TO THE BUILDING and, at the time, no rent control. Why, Krystle? I started bumping rents the first year and couldn't believe how quickly the units rented. It is now a VERY profitable building, largely because YOUR TEAM DIDN'T EXPLAIN TO THE OWNER THAT HE HAD A GOLDMINE. It just needed tidying, good maintenance, and some aesthetics. 7. ALL the tenants hated your team. They didn't like the $50 charges for things like replacing batteries. (I have smoke alarms checked 2x a year as a standard part of maintenance and safety.) The tenants felt disrespected and ignored. They knew how nice the property could be but felt mentioning anything to you or your team would NOT result in anything being fixed. Here is my original review, for those interested, and I've attached a photo of my previous review and their other location where there is much more information: "Ugghhh. Just started looking for a PM for our Benicia property. Be forewarned that a MAJOR reason Vallejo's properties aren't in "above the rent a crack dealer can afford" is due to Krystle Properties management philosophy. (This comment was said to me by a tenant as an explanation for the condition of the property when I purchased a residential commercial property managed by Krystle Properties.) After speaking with my new tenant community, one of the first things I did was fire Krystle. That year I raised the rents 20%, fixed the broken screens, hired a gardener, and fixed the unsightly repairs done by her "team", and began to build a plan for the property to shine. The results speak for themselves... The Cap Rate went from 7% to 25% in 5 yrs. Yes, I'm not kidding about how badly marketed and managed this place was!!! Given they'd been managing it for +6 years, they also cost the seller $X00,000 during the sale, since Cap Rates drive commercial property pricing. If you are considering a PM for your rental, understand that KPM thinks all potential/current tenants are beneath them and will treat them as such. There are also more incentives for PMs to have turnover than to set the rental rates high enough to provide quality maintenance to attract tenants with high incomes and job security. We are going into a deep recession. You need to be VERY careful with who you choose to partner with during this coming era."

Krystle was great, words cannot express how grateful I am to have met her. As a first time buyer…read moreshe made the whole process super easy. Very professional, communication was on point. First person I will call when buying my next home. Thank you!!

I would not use them. There have been a multitude of issues with renting with them. One including…read morenot properly refunding deposits. Also claiming damage occurred that didn't. There have been several people in town who have told me they have had the same issues. Also repairs not being made. Use Delgado or any other trustworthy rental agency in town where you don't need to worry.

They do not return emails so don't even try that. Even over the phone while pleasant enough there…read moreis no way to get an answer. If you're looking for a place and unfortunately Estey has the listing for the property, call them. Don't apply, don't give them any money, without making a phone call. They will encourage you to apply despite having an approved applicant. Ask first. It's oddly a used car sales experience and I thought all of those types of businesses had been beaten out of the market place.

It was a pleasure working with Patrick. He is personable, knowledgeable and professional which made…read morethe process of selling my home easy and stress free. Throughout the sale process he was responsive to my many questions, and he walked me through the contracts to ensure I had a clear understanding of the process. He helped me every step of the way with trustworthy advice and kindly referred me to capable companies to prepare my home for sale which helped my home sell quickly and smoothly. Because of Patrick's great communications skills and helpful disposition, I would happily seek Patrick again for his knowledge and guidance.

Always providing quality service. I am going on my fifth house transaction. The company is always…read moreproviding me fast and efficient service. Their knowledge of the market helps me make better decisions.. I will be you send them on the next transaction and the next highly recommended.

I recently had the amazing opportunity to join Team Kasama Lee. Kasama and Bart from the start were…read moreprofessional, had great communication and organizational skills. I know that not only will I be trained by two strong, supportive, knowledgeable and experienced leaders, but they have treated me already like I'm family. Their strong work ethic and commitment align with my values and I know that it will aid in my growth as a real estate agent. I'm so excited for what the future holds, I know that with them in my corner, it's a bright one. It's no wonder they're so highly respected by everyone who knows them. They truly care about their clients, community, friends and family. I'm so lucky to now get to work with them and get to experience their passion first hand.

Kasama and the amazing Team Kasama Lee helped us sell a house in American Canyon. Kasama's…read moreknowledge of the market guided us to make profitable improvements to the property before listing. She and Bart introduced us to skilled contractors, advised us on where to shop for flooring and cabinets, guided us to a listing price and helped us to prioritize multiple offers. We have sold many properties over the years and Kasama Lee is by far the best realtor we have ever worked with. We highly recommend Kasama Lee and her team if you are a buyer or a seller.

It is with great sincerity and appreciation that I offer this review for Solano Property…read moreManagement. In an industry where consistency, transparency, and professionalism are often promised yet not always delivered, this organization stands as a refreshing exception. Their operational excellence is not merely superficial--it is deeply embedded in the way they conduct business, communicate with clients, and manage properties with precision and care. A significant part of this seamless experience can be attributed to Jim, who oversees operations with a level of competence and diligence that is both rare and commendable. His ability to orchestrate the many moving parts of property management--tenant relations, maintenance coordination, financial oversight, and compliance--demonstrates a refined understanding of the field. What distinguishes Jim is not only his technical proficiency but also his unwavering commitment to accountability and responsiveness. Every interaction reflects a high degree of professionalism, thoughtful consideration, and respect for both property owners and tenants alike. From a landlord's perspective, entrusting a property to a management company requires confidence in their ability to protect your investment while maximizing its potential. Solano Property Management delivers on this expectation with remarkable efficiency. Their processes are streamlined, their communication is clear and timely, and their attention to detail ensures that nothing is overlooked. For tenants, the experience is equally impressive--requests are handled promptly, concerns are addressed with urgency, and there is a genuine sense that the company values long-term relationships over short-term convenience. What I find particularly noteworthy is the organization's balance between structure and adaptability. They maintain strong systems and protocols, yet remain flexible enough to handle unique situations with sound judgment and professionalism. This is a testament to strong leadership, and Jim's influence in maintaining operational integrity is evident throughout. Without hesitation, I would highly recommend Solano Property Management to anyone seeking a reliable, sophisticated, and results-driven property management partner. Whether you are looking to place your property on the rental market or searching for a well-managed residence, you can proceed with full confidence knowing that your interests will be handled with the utmost care and expertise.

The Benicia office was great but the person, Bailey who handled applications was horrible. We tried…read moreto submit an application, called, left a message and never heard back. The next day I called and apparently it was too late and our application the previous day didn't go through, and we found out a day too late bc she never called me back??!!! This is completely unacceptable. I cannot believe the unprofessionalism and lack of care with this company'. It's rude and dismissive.

It was always best foot forward with Matt. Enthusiastic, (humbly) polite, open, punctual and…read moreprepared. What my husband and I liked about him was that he was generous in making us feel that his time was our time. With every open house that invited our curiosity, and with every conversation between my husband and I about how we could fill a space with some future version of our family - Matt's guidance was respectful of our confusion, as well as, our excitement. And, because of that, we were very comfortable bringing Matt into our dialogue and dynamic. It made all the difference in the confidence and security that can sometimes be lost in translation when communication between agent and client feels like a forced interaction. Being accessibly interactive does not come lazily to him as he makes a dedicated effort to be great with people. I speak in the present tense there because he continues to take a moment to say hello now and again and that's something. For example, in him, there was this reverent consideration for, what was often, the holding-together-of-time-by-the-seams demeanor that took place in our family of 4. He even offered to carry the car seat with our sleeping son inside because that's how he was - he did not want to overlook the details in this gravity that made up our little family. In our experience with Matt, we found quality service in his character - and with it, we would find a home that was not lacking in deep certainty about what we truly valued. So, here we are, in a home of our very own - not without its challenges in adulting - but we are content and thankful that this is where our adulting now takes place. That all said...my husband and I would HIGHLY recommend Matt Petullo to our closests and more.

If you want an agent to go above and beyond and be there when you need to be to buy in this CRAZY…read moremarket, Matt is your guy. Honest, committed and a very hardworking agent to make buying the home of your dreams a reality. He helped our son and his fiancé get their first place, and kept working hard until they finally landed one. We've worked with many agents and we can attest, Matt is one of the best ones!!