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    Tim Urbine - State Farm Insurance Agent

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    Services - Tim Urbine - State Farm Insurance Agent

    Car and truck insurance

    Life insurance

    Homeowner or property

    1 More Service

    Vehicle

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    Ask the Community - Tim Urbine - State Farm Insurance Agent

    Scott Underwood - State Farm Insurance Agent - State Farm Logo

    Scott Underwood - State Farm Insurance Agent

    (8 reviews)

    On July 1, 2019, my husband (a new permanent resident) called Scott's office to get his car added…read moreto the policy. This was after I had submitted all info online. He was emailed a temporary ID card by Leigh Underwood, but the application was incomplete because the office did not take a payment on that day. I learned of this on July 18th after opening a statement and noticing my husband's car was NOT listed. He registered his car and had been driving around for 3 weeks without actual coverage. State Farm assures me that they would have had our back in the event of an accident, however I don't trust that statement. That comment won't hold up in court. On July 26th I spoke with Jessie Garcia, Scott's office manager. She asked me to forward the email containing the temporary ID cards. I was promised that I would receive a call from Scott on Monday July 29th. I never received that call, nor a response to the two unanswered calls and messages I have left since then. My husband and I have busted our asses to ensure his legal status and WILL NOT be compromised by the Underwoods. Y'all better reach out and find a way to make this right because I AM NOT THE ONE.

    The office of Scott Underwood and his wife Leigh are extremely dishonest and evasive people…read more I was with State Farm for over 20 years with a nice gentleman named Doug EVANS. After the Underwood's took over his clients, I have been delivered extremely poor service, and unreceptive dishonest practices and been significantly overcharged with no resolution. I received empty promises that amounted to nothing. If you're looking for quality auto insurance I would steer away from these people and never make contact with them because they will lie through their teeth just to get you as a client. I wish you well!

    Tim Urbine - State Farm Insurance Agent - homeinsurance - Updated July 2026

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