I went shopping for insurance after being with the same company for 47 years. The service I…read morereceived from my prior company was average at best. When I called Diana, she began the quote. After we had talked for a while, Marcus got on the line and asked me if I would mind coming in so they come make sure I was getting the exact coverage I needed. Now, that's the kind of agent I want! Bottom line, they saved me some money and got me much better coverage. I would highly recommend Marcus and Diana. They are professional, knowledgeable and responsive. Everything I can ask from an insurance agent.

Terrible customer service! Was with this insurance company for 4 years and got switched to him. Not…read moreonly did he refuse to help me understand my new policies he refused with corporate to work with me or send my paperwork to another agent! I have had to go through corporate every time or online to ask questions or figure out policy information and what was added (the previous agent thought it was convenient to write three policies and charge). Have called this office or Savannah and no one ever answers or returns phone calls. I'm done with this insurance company! Sick of being a number, sick of the disrespect and no communication. I moved my trucks over to State Farm when I started having problems. They are great! Insurance is a customer based business in my opinion. I give Ryan's store 1 star because the only time they do reach out is when they want $$ Ridiculous Find another agent let alone another insurance company! David Your funny! Why would I just start in on you threatening you cussing at you if you invited me to go over my policies. I have never even spoken to You! Only your answering service or Savannah. Yes cussing because I was overcharged you never would call me back,and you wouldn't even transfer my policy including you told main office that you wouldn't transfer my documents. What you are posting is absurd You and I know it and I'll be proving it. You and your staff? Interesting....You never called or asked me to meet up with you. I have emails and phone calls recorded Hope you have a prosperous 2020 as well

Nice staff very helpful to small business owners…read more Reasonable rates. One of the better agencies I've dealt with.

I just finalized my policy with John Ortiz and I have to say the man has been extremely patient…read morewith us. He navigated through a few scenarios and kept finding discounts to where I am very pleased with the result. Thank you John. Respectfully, Catherine Simons

Jean Ortiz did an amazing job curating home and auto policies for me and helping me save some…read moremoney. He's most definitely the best insurance professional I have ever worked with. I did not interact with Art at all, but very shortly after completing my coverage, Art contacted me with attempts to upsell me additional products. After spending time reviewing options, making careful decisions, and finalizing what I needed, being pushed for more so quickly felt inconsiderate and out of touch with my priorities. I value transparency and respect in financial and insurance conversations, and I expect professionals like Art to give clients space to settle into their decisions before trying to sell more. The follow‑up felt more like a sales tactic than genuine care for my needs. I prefer all future interactions to be with Jean and will cancel coverage if Jean ever leaves the practice.

What a wonderful office - great communication and super helpful!…read more I got robbed while I was in Denver and the team could not have been more supportive. They were quick to assist and offloaded some of the stress from the incident. They're a big reason as to why I've been loyal to state farm for so long. Each insurance office is different so I'd definitely recommend going to Bill Knight's if you're looking for coverage.

Very helpful and reliable insurance company. They have been…read moreavailable 24/7 to help us with roadside assistance (flat tires, lockouts) as well as a minor accident. The rates have been affordable, and unlike some other insurance companies, the rates have not inexplicably changed at every renewal period. I 100% recommend State Farm auto insurance generally and Bill Knight in particular!

I have been with COUNTRY Financial as a client for 10 years and Robert has always been helpful,…read morefriendly and treated us with respect and honesty. Being treated fairly and honestly is huge for me and the best reference I can give that he and Travis Jensen were so great I had to ask them to work for them. Now a little over 2 years later I have never regretted my choice. COUNTRY Financial has taken care of my family very well as a client and working with COUNTRY has not changed anything. I am treated with respect and integrity every day. They are great! Call him if you want a great Agent!

I was very impressed with the professionalism, communication and care Nick and his team provided…read moreduring our mortgage application process. We have gone through this process on a number of occasions over the years. This was the smoothest, best communicated and thorough process we have experienced. Nick even gave me a call relatively early in the process stating that interest rates were trending upward asking if I wanted to lock in my rate. I truly appreciate that call and am grateful we locked in when we did.

My Wife and I recently bought a home with the aid of Security First Financial. What could have been…read morean overwhelming process, turned out to be an exciting and and adventurous experience. We were provided the necessary tools to make informed and confident decisions. I believe Security First Financial is a very versitile company as they showed admirable patience working with us being this was our first time purchasing a home, yet provided astounding results in a quick, professional and efficient manner. I HIGHLY suggest their services to any and everyone purchasing a home. Furthermore, Mr. Nicholas Barta, Peter Phillips and Allison Birklid did a phenomenal job closing our deal from start to finish. It's because of their efforts that My Wife and I can now say our dream of home ownership is a reality. Thank you guys!!! -Colten

I've worked with Rick for years, and he and his staff have always been super helpful and…read morecommunicative. Great experience! Would recommend!

We inherited Rick Emerson as an agent when the previous agent who ran this office retired. My wife…read morehas been with SF for 25 years. She was mostly pleased. Now, all I can say is total incompetence. It took them half a dozen tries to get quotes and policy limits correct three years ago when we added cars and drivers to the policy. In the long run we recently realized that the policy limits were still wrong for the last 3 years. We had been paying for coverage we didn't want or need. I think we just got tired of correcting them an let it slide. We cancelled our policy a month ago and still got billed twice for over $900 on the cancelled policy. Rick is all apologetic but at some point apologies don't cut it. Hopefully we will have a refund soon. We tried to go the next level up at SF to complain and get satisfaction and they keep passing us to the local office and Rick. Horrible experience. I can't imagine if we had to make a claim. I could not recommend more to stay away from this SF office enough.

I interviewed several agencies before choosing Matt's; however, I choose it based on Abigail who is…read moreno longer there. I'm so disappointed with this service. I will be transferring to another agent who understands mountain property and hopefully has better customer service.

I was recently shopping for new insurance quotes. I spoke with an associate at the Matt Lolley…read moreoffice and was pleased with the initial information I received. I was told he would call me back with a quote "in 2 hours." I didn't hear back that day, so I called the next day and Matt answered. He said he'd have his associate call me back later that day because he was on another call. I waited again and nothing. I called back one more time the next day to inquire about the promised quote, only to received their voicemail message. After an entire week passed, I decided to move on. We're extremely happy with the insurance agent we ended up finding with another reputable company. I recommend saving your time and moving on to another agency from the get go.