Things are done on time and a fair price. I would recommend it to anyone in the area that needs cleaning. Just wish they could keep a card in file or offer delivery service. read more

My queen bedspread was ruined. They gave it back to me without telling me it was damaged because they didn't know as it was sent out to be cleaned. I understand that and asked them to contact the company they sent it to requesting that they be informed of damages so they can let their customers know before sending home a damaged item. Claims called me and offered $20. I told them I don't want their money, I want them to fix the communication so someone else doesn't get the surprise I got when I got my bedspread home. She said the owner would call me. I never got a call. It's been about a month now. Maybe the design was put on incorrectly; I still should have been made aware that it was damaged. I really wasn't asking for money; but $20 didn't even cover the $38 that I paid to have my bedspread ruined. read more

Staff has personality of a wet mop. Girl is unfriendly and rude. Just moved here looking for a relationship with company to take care of laundry . Defiantly not it. Keep looking read more

The best cleaners ever. Bob and staff know me by name. That's the type of customer service that makes me a loyal customer.

Very professional. Very good quality of work. Their system tracks all your items, and the dry cleaning and laundry work is excellent. Quick turn around with your cleaning items. I have been using them for a little over a year and I am very pleased and highly recommend them. read more

I have been using time cleaners for over a year and I just wanna say how happy I have been with their service, their staff and the quality of the items that are dropped off and received. Highly recommend using them because they are quite on top of it and the price is fair. Mr. Bob is also a great person to deal with. read more

Great service. Under new ownership, they are continuing to improve their services. I use them weekly and have no complaints.

This place is a second location of the place across the freeway Willis Cleaners notice so many horrible reviews they lost my Nike Golf shirt and then they call me a liar. They say it's impossible. To top that off today the owner Assaulted me police onsite and charges will be filled. Horrible people both the owner and his wife not happy and treat customers terrible. Do not trust them with your clothes. They loose them damage them and call you the customer a liar. read more

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my pants were burned because of too much starch. the new owner denied they had did this because of a "code". these were fairly new paints. the blue jeans had so much starch i couldn't even put them on. i've been going to this cleaner for years. this new management is horrible!!! will not be back!!' read more

Has used them for 10+ years. New management is so rude that I will be moving my business elsewhere.

Do not go to this cleaners! They have ruined several of my clothes. The last one was a sweater that I had only worn once. When talking to the owner about it she said it wasn't her fault that they shrunk it and stretched it. Very rude when I asked her about it. She just walked away and said she wasn't responsible. I will not be going back. It's convenient for me because of Kroger and HEB but I will drive a little further to make sure my clothes are done right. read more

Wow! I wish I had read some reviews before bringing my sport coat here for sleeve alterations. She measured the sleeves, I came back a week later to pick it up and waited 5 minutes because they couldn't find my coat. Got home and a few days later tried it on only to find that they did nothing for $24.77. I'm a supporter of small business and hate to have to write this if it weren't for the nasty and disrespectful way I was treated when I went back today. And, in front of at least 3 or 4 other customers behind me. AVOID AT ALL COSTS. read more

I have been using them for years, but will not return. the new management is awful!! I have tried giving them the benefit that they are new and need to learn how we like our shirts done, so for 6 weeks I have been asking and kept returning. Once in a while they would get it right. Today when I picked up, it was wrong again and when I politely mentioned it, the manager got all pissed off at me. I said, forget it! I won't be back! I am trying the new dry cleaner to the right of Starbucks on 1097. I miss Ronron! read more

I have been using Time cleaners for many years. about 1 year ago I took in a $125.00 skirt from Nordstrom.. I let the owner know that it had to be hand washed. She said, no problem, I hand wash.. I picked the skirt up a few days later and it was completely destroyed. The owner told me it was the manufacturer's fault.. I didn't go back for a few months. I decided to give Time Cleaners another chance..I recently took in a $300.00 outfit . I picked it up today and it is destroyed. It looks like she washed it with a bright yellow garment. As it has bright yellow spots all over the collar. The owner claimed she did not touch the top to the outfit, which is a lie. Anytime I've taken garnets in with a spot of any kind a note is pinned to the garment and noted. Anyone that uses this business knows this. . The owner proceeded to tell me it's the manufacturers fault once again.. Afrer she just told me she had not touched the garment . I will never return to this dry cleaning business again.. This owner takes 0 responsibility for her actions. I would never recommend this dry cleaning business to anyone. I wish there was a way that I could post photos of the top to my outfit that is destroyed. - CG- /Willis, Texas read more

Time Cleaners - Laundry Services Near Me - Willis, Texas

The service here is awesome, they take care of my clothes and make sure everything is right. The other day it was pouring rain and one of the owners directed me around to the side and she placed my clothes in my car so I did not have to get out in the weather. Highly recommend this place read more

Go somewhere else. I dropped off 4 shirts and when I came back it took them 10 minutes to find them. 2 of the shirts had still had soap visible on it. They actually tole me that "it will wash out" and were surprised when I asked them to fix it. I came back to get the other 2 shirts and the man asked me what they looked like and needed me to help him look for them. Terrible English too. Go anywhere but here. read more

This place is a horrible excuse for a business. They ruined three of my shirts, each time taking no responsibility. They were also very insulting - put all the blame on me. Stay away. read more

We have been using Time Cleaners in Willis for 8 years and have never had a bad experience. They know me when I drive up. If something is left out (maybe twice in the 8 years) when I pick up, they always have it available for me when I go back the next week. read more

Was very rude to my boyfriend don't go there the bigger lady was horrible to him. Not trying to be mean but she rolled her eyes at him and acted like she had better things to do then be at work. Don't take it out on your customers that's just customer service! You treat others the way you want to be treated! read more

Just want to warn everyone not to use this place. They are incompetent, they have lost one of my best pairs of capri pants, and they are dirty. On top of all that, the owner lady pretends not to speak English when I know she does! No no no! read more

This is my GO TO place for my dry cleaning! Owners George & his wife are one of a kind! The kindest people I have ever met!! Been going there for at least 10 years and will continue to do so! HIGHLY recommend Time Cleaners! Lesley Malloy aka #TheROCKINDIVA read more

Do NOT take your clothes to this cleaners. I tried them out and they were very friendly and seemed professional; when I went back to pick up my cleaning, one of my shirts was missing and they had someone else's shirt with my things. I also left pants to be altered with other cleaning. The cleaning was ready, but the hemmed pants were not. They gave me back the ticket marked paid, with 1 item to pick up. When I went back to pick up my pants, they had the audacity to tell me I had already picked them. My husband I scrupulously went over our clothes numerous times and we clearly did not have them. So they basically stole my pants and I paid for them to be hemmed. This all happened within less than one month. I would recommend D&L Cleaners on 1097. If I could give zero stars on this I would. Hard lesson learned!!! DO NOT USE THIS CLEANERS IF YOU CARE WHAT HAPPENS TO YOUR CLOTHES. Carl & Cindy read more

Don't expect any form of reimbursement for anything that is damaged or not in the same condition as when you dropped them off. They take no responsibility and will put the blame back on you. read more

If I could give it a negative star I would! Also owns Willis Cleaners next to Kroger. Lost my husbands uniform pants, admitted they gave to someone else; I was kind enough to wait 2 months to see if they were returned, when not, I brought my receipt for reimbursement and was given a HUGH hassle! No, work does not reimburse us for them and he would not pay for the alteration because he said he could have altered them...really?! After you lost the last pair ? Horrible business and horrible owener! read more

We dropped off men's dress shits at Willis Cleaners (also owned and operated by Time Cleaners) They ruined a few men's Joseph Banks dress shirts shirts - melted buttons and left with blue spots. For more than a week they hid behind a clerk that has no authority to resolve anything but was very sorry. They were unwilling to return phone calls. Finally after speaking to a woman at Time Cleaners, she claimed that the shirts had glue in them that came through. This is ridiculous but she went on to add "We no do anything for you" read more

We have been a customer for 1 year after moving to Willis. I bought 4 new shirts and they were dropped off to be pressed. I took two of them out and the collar buttons were broken. The third has a scorch mark on it. Upon arriving, a customer leaving the store spoke to me and was complaining about their service and I shouldn't use them. I ignored the comments and proceeded in hoping my experience would be better. I presented my request professionally, ask the clerk for assistance. She said I would have to drop them off and the owner would consider it. I ask to speak to her. The owner told me that it wasn't her fault I must have done it myself. I explained that I do not own an iron and the shirt was never worn. She insisted it was makeup and that I did it. I explained to her that since I'm a man, I haven't ever worn make up and the shirts was obviously still in the package from the Joseph Bank store. I also pointed out that the shirt had not been worn after picking it up. She again stated it was my fault because the shirt was picked up 2 weeks ago and again I explained that I have several shirts and did not need it. She then digressed into not understanding English which she has spoken clearly for a year. I also have in my possession someone else's' shirts that she gave us that will be returned (since they don't make mistakes) read more

I have been using Willis Cleaners, which is owned by Time Cleaners, for a while to clean and press my work shirts. The shirts started coming back with wrinkles on the pockets, hair, and lint all over them. I talked with the employee at Willis Cleaners, who was very nice, and she said she would make notes on the ticket to try and resolve this. Today i picked up my work shirts and they were wrinkled with hair and lint all over them still. I was told the owner was across the highway at Time Cleaners. I went over there and asked for the owner or manager. I lady came to the counter and stood there. Again i asked if i could speak to the owner and the employee pointed to this lady. I asked the lady if she was the owner and she said, "WHAT YOU WANT?" Not a typo. I showed her the shirts i had just picked up from her other store, Willis Cleaners, across the highway and was showing her the wrinkles and hair and lint on them and this lady said ,"YOU GO DIFFERENT CLEANER." Again, not a typo.At this point, I stood there for a second thinking that this lady was telling me she didn't need my business. This lady was rude and didn't care that she was loosing my business. My advice to you all. Find a cleaner that will do the job correctly which you are paying for. read more