I must say that I was terribly dissatisfied with them. I went in on Monday for a quote and left all…read moremy info with the woman who claimed to be customer service. I was told I'd hear from them next Monday. Next Monday came and nothing. So on Thursday I decided to call them. The explained they were busy. 10 days to get a quote when other agencies gave me a quote the next day. This is inexcusable and not a way to run a business that depends on customer service. And I'll add that their rates were much higher than others that I received.

Horrible experience. Called and spoke w cs rep. have all my info and stated I wanted to see about…read moremoving auto, home, pup and boat over to them. 20 mins talking to a gal that was better suited to work in a bakery. never received a call, email or any return contact. over 10 days. Having owned several agencies myself this level of service give our industry a very bad rap. So sad I have to write this but maybe it will save someone else from making a big mistak.

Had my previous policy with Amberg and the company gave me a non renew as they wanted me to put a…read morenew roof on even though I did not need it. I put on the new roof and then Hester worked hard on finding me a new policy. She answered all my calls and emails in a timely manner. Thank you Amberg and Hester for a great job in assisting customers.

Just some observations on my recent experiences with Debbie S. from Amberg Insurance at this…read morelocation: Debbie spent considerable time with me reviewing policies from a previous agency, and showed me several options for my consideration which would mean increased coverage and a lower premium. One option, was a suggestion to obtain a safe boating certificate which would lower premium even further. Having paid in full the premium prior to the certificate I expected that some time in the future I might see the credit and or a reduction in a future premium.. I have no doubt that Debbie worked her magic, and within 3 business days of emailing her a copy of the certificate I received a $63.00 credit from the insurer. As a new customer with Debbie, I did send multiple emails asking for information, options, and clarifications that even in my opinion I was becoming a pain. Debbie handled all of this with speed and accuracy, even following up with phone calls all of which resulted in my respect and believe that I am a valued customer. I have been around for a very long time, and have been a customer with numerous agents and insurance companies in all of these years and Debbie with Amberg is as good as it gets.

I'm new to the area and needed help with my new homeowners; automotive and flood insurance…read morepolicies. I emailed the same requests for insurance policies to three agents. Shane Lindsay at Goosehead Insurance provided me with a prompt acknowledgment of my email. He found excellent coverage on all thee policies, saving me over $ 1,000! If you are looking for quick and professional help with your insurance needs, I strongly recommend you give Goosehead insurance as call ASAP!

I have worked with Mike Martin State Farm for 10+ years. The staff is professional, friendly, and…read morealways available to answer my questions, and offer assistance. If you are in need of homeowners, flood, car, boat, etc. call Mike for a quote.

Mike has been the agent for personal and business insurance needs for me and my family for over a…read moredecade. Mike has written some complex and comprehensive policies when my business needs required it. Regardless, if our insurance needs were for basic auto insurance policies to complex ERISA bonds for Qualified Retirement Plans, or policies to cover complex real estate transactions, Mike has ALWAYS been our TRUSTED advisor. Mike consistently reviews our business and personal policies to confirm we have just the right amount of insurance without wasting money on redundant and unnecessary coverages. When insurance companies were reluctant to write Hurricane coverage, Mike assured me he would find the best interim coverage until the marketplace reopened. And sure enough good to his word, once again we had exceptional coverage. Mike is always willing to make the extra effort, like when we had hurricane protection installed on our home and Mike called me and told me if I had a certain type of inspection completed my premium would be reduced. Mike has been available in "crunch" situation where we needed his help immediately and guess what? Mike once again did what he has been time tested to do, get the job done! However, the best part about Mike is he's simply a nice guy who you can trust. Without reservation, I routinely recommend Mike Martin to friends, family and business colleagues alike

I wish I could give Roberts insurance Group more than 5 stars! The staff is extremely helpful and…read moregood at communicating. I have referred numerous condo associations and property managers to them because I'm confident they will be given the best service and quality insurance coverage for their needs. Couldn't recommend working with Roberts Insurance Group more for property/casualty insurance coverage services.

Allison did an amazing job untangling all our insurance issues and get our property insured…read moreproperly. She is patient, efficient, professional, knowledgeable and I highly recommend her and Roberts! Amazing customer service!

Great experience with this agency. They are super responsive to provide quotes and provide…read moreexcellent customer service. Saving money on auto insurance and better coverage!

I had auto and homeowners insurance with Theiss. After seeing the renewal rate for my auto, I asked…read moremy agent to check for better rates. She emailed me and gave me quote for a policy with a different company with a price that was lower than all other I had researched. After having paid, and upon document review, I found that there were errors in the paperwork, to include the incorrect vehicle and called to address it. I was told they corrected the vehicle and it was now $87 more. I explained they needed to honor their quote, but they refused, over $87. They do not care about their customers or what information they provide AND, I couldn't even get my own agent on the phone to address this. I DO NOT recommend Theiss Insurance.

Poor customer service. Did not advise us coverage over lost much money. Agents are rude and short…read moreto deal with.

I just wanted to shout out Tina for helping us with all of our insurance needs. She made the…read moreprocess as easy as possible and kept us informed through out the process.

Friendly. Attentive to our needs. Asked excellent questions to determine best insurance. Explained…read moreoptions. Plus can speak with agent face to face, not a new representative 3,000 miles away as was our previous insurance experience.

My friend recently went through the "looking for a new insurance agent" search and recommended…read moreJoyner to me. She's smart and thorough and I trusted her opinion - but I still got three quotes anyway. Joyner and another company had similar prices but I went with Joyner. Unfortunately, the agent seemed stressed and rushed but we made an appointment anyway. We rearranged our schedules to meet with her. She was on the phone when we arrived, which was okay. But after 15 minutes of waiting, we gave up and left. Went with the other agent. Really too bad.