Surprising that this place is still open and are ripping people off by selling fakes at the store…read more The new Nike swingmans are not legitimate and places like Vancity sports and pastime sports aren't selling them because Nike only has an agreement with footlocker, champs, and lids to sell their product.....not these mom and pop shops. I went to the store and saw their selection after buying a jersey from lids in Robson and Granville and it was interesting so I did a little comparison between the two and the one from Granville sports felt so cheap and are charging the same price as other stores. The new mamba jerseys are not stitched in the Swingman form and yet they had them here. Also, when questioning where the jerseys came from, he said they were from his supplier on the US and he has no idea on exactly where the jerseys come from. If you want legitimate NBA jerseys, this is dope me place to definitely avoid.

A historical place, been here for years…read more Great selection, with players names, and different types of jerseys, the replicas and the pro's. Much better than the Canucks-only ones. Just the parking sucks, more for the walking around-types, tourists, etc. Thank goodness the lockout was over, as these guys weren't going to make it, business dropped 70%!

This is a small hockey/skate store located almost across from MEC. I.had no idea it existed until I…read morehad a problem with my hiking boots and needed a gel insert for my ankle and this store came up on an internet search. The guy working here was super friendly and helpful, the products seem reasonably priced (what I wanted was actually cheaper than on Amazon, plus buying here supports a local business), and the location is convenient to bike/Skytrain/drive. Also noticed that skate sharpening is $6!

Some of the best customer service I've received in years! Walked in looking to get my son…read moreoutfitted with lacrosse gear for the first time - had no idea what I was doing. The guy there ( I regret not getting his name!) got us all sorted out, showed us gear in a range of prices, explained options, showed us how to size the gear and honestly was so genuine. I never once thought that this guy is just trying to make a sale, he was committed to making sure we walked out happy - and we sure did! When ringing everything up he was even able to work up a bit of a discount for us - and gave my son a free ball. This store is about a 45 min drive from where we live and I will 100% be going back, totally worth the trip.

Usually I love MEC, they have an awesome selection of outdoor gear and have a superb return policy…read morewith adequate prices. I went in to purchase a back pack for myself today and the cashier had made a strange comment about my nationality- asking how I felt about Trump trying to take over Greenland. Not only was this comment out of pocket and inappropriate, it could've also ended poorly for the cashier who had asked it, if it had been asked to a different person. I wish she would've just scanned the tag and let me pay for my back pack instead of making me feel awkward about asking me about my political beliefs. This is the second strange interaction I've had with this cashier, hopefully 3rd times the charm.

What can I say about MEC?…read more They sell stuff people are excited about. What is not to like about getting gears/equipment for your next adventure. But....... This particular MEC is very shed like. A big box but not a big box because it's not Walmart? Why kid yourself, it is still dehumanizing how you know you are a chicken in a chicken coop. Walking in narrow robotic aisles. Meh to the crappy interior and ugly exterior. Ok. But what about the goods? Was looking for a few items where the online status shows availability but not on display and no salesperson around to ask or their automatic response is "whatever you see is what we've got". A statement that is more of laziness than true. ...Then why does your online presence say otherwise. So many items are either not priced or mispriced...it is frustrating. Again no salesperson to be found. Only cheerful ones are those going on a break or leaving for work. Then they will answer "whatever you see is what we've got". Terrible experience.

Huge store with a large selection of outdoor gear. Prices are reasonable, they have a little bit of…read moreeverything. Visiting from the US and this is comparable to an REI. Staff was super friendly and willing to help!

I like this MEC for the selection. Everything you could want for the outdoors and recreation is…read morehere. I'm here now where there's supposed to be big savings, but I still find the prices quite high so I'm not getting anything. The layout is very confusing to me. IIf I want a piece of equipment, I know where to find those sections, but the clothing is quite confusing. The service here is hit or miss. The people on the floor are usually very helpful. At checkout, though it really is hit or mess. I had one person who totally messed up in order as though she didn't know what she was doing, and I had to doublecheck and triple check to make sure there wasn't a mistake on my credit card. However, I've had other times where a more senior person has been very reasonable in rectifying problems with merchandise. It's not my favourite location for layout and I left thinking I'd rather shop online where it's easier to find what you're looking for and there's more organization. I do like how MEC is back in Canadian hands now. As of May 16, it will be under majority Canadian ownership.

service was great. Tara took the time to help me pick the best jacket for my needs. very…read moreappreciated. also, prices were great.

A lot of different brands available in this store, - from Roxy, to Northface to Columbia. Friendly…read moreservice and laid back attitudes on top of fantastic prices help keep this store pretty busy. I wish I found something I liked in my size though, nothing was available for me, but I could have visited during the wrong time. $9.99 for a tank top is pretty damn good so I'll have to visit again when I'm in the area again.

Had a family and friends discount... and ordered the wrong size jacket. Stores wouldn't take it…read moreback and wouldn't let me exchange it for right size ..i payed for item, using family discount code. The way they treat "family" is bs. Arc'teryx is a bad overpriced company.

Terrible customer service and the warranty. I have a Granville backpack which is less than a year…read moreold, and the fabric on the front cover is deteriorating significantly for a normal use. I called the customer service and they told me to bring in the backpack in a store, so they could ship it back to their head office in North Van for an inspection. When I took it back, the sales person asked me if I have washed the backpack. I was a bit puzzled and told her that I haven't. She then warmed me that they may charge me $15 for some kind of bad hygiene practice or another as the product hasn't washed and they need to inspect it as it is. I was thinking who would wash a backpack?! I asked her to make a note on the file that I cleaned the backpack, so that they can waive the charge. She then told me that it would take 4 - 6 weeks generously until they finish their inspection and get back to me on what they can do about it. This is my first time dealing with their warranty, however I dealt with Lululemon and Patagonia for their product not standing to be what they claimed, and they have always dealt with the issues immediately and made me happy. They have never made me wait for 4- 6 weeks. I have a quite few items from Arc'teryx, and I would like to support a company which started locally, however my experience was QUITE disappointing.

Let's say Walmart, Cabela's and an army surplus had a crazy 3 way and made a baby. Now this baby…read moremay never know who his pappy is. But you know for darn sure that baby came from love, acceptance and exceptional customer service. And times are different now. I saw on discovery channel and baby that had 2 biological dads!? Like a cat !?! Wow....Axe and Reel. You little 2 daddy miracle.