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    Timeless Faces @ AthenaMed

    5.0 (3 reviews)

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    Salinas Valley Medical Aesthetics

    Salinas Valley Medical Aesthetics

    4.5
    (26 reviews)
    1.3 mi
    $$
    Established in 2011
    Free estimates

    I absolutely love this place! The team is fantastic and you're always in good hands! I only go to…read moreRachel for all of my beauty needs and I'm constantly getting asked where I get my lips done, etc! She's the best in the game! Luz is so kind and always takes good care of me. Customer service and attention to detail is fantastic! I love coming here and I trust them with everything. 10/10!!!!

    I do not recommend this medical spa for any services. Over the last few weeks, I have watched my…read moreface go from beautiful to deformed due to improper injection techniques and not diluting my Hyperdilute Radiesse enough. The provider stated they used a 1:2 ratio in my neck when it should be 1:4, which is why I have lumps all over it. I found out just how many calcified lumps I had when I had to get a CT scan with contrast and found out the hard way they show up on a scan, unbelievable (I could have let the doctor know before they did it if I had known, but I had to get a second scan to rule anything out). My primary provider does a 1:4, and it is on almost all information that a 1:4 ratio is the way to do the treatment properly (For treating neck laxity, a higher dilution (like 1:4) is often preferred as it allows for more even distribution of the product across the area). But they did a 1:2, so I have a lumpy neck now (not very attractive). For the under-eye filler, which I was reassured Rachel knew how to perform better than anyone (her words), both eyes looked different. The right side had an odd sack of filler under the right eye, and the left side stayed bruised for a very long time and was lumpy and uneven (both sides were not only different; they made my face look horrible, and it aged me). To make matters worse, I had a Hyperdilute Radiesse treatment done under my chin; I now have a heavy pocket filled with calcium (again, because it is not being diluted enough). I gave the provider a chance to refund the under-eye filler (which I paid $900 to dissolve, which she assured me she would take care of when we met, but she did not. So, I paid $1,200 for a treatment that deformed my face and $900 to have it all dissolved so I could look normal again. This means I am $2,100 out of pocket and will need to return to my primary provider to get things looking good again, so yes, more money. Even after meeting with the owner to discuss my issues, which she apologized for and agreed that my treatments were no good, she still only provided me with the last two Hyperdilute Radiesse treatments that I never received. Still, even that was not the right amount (it should have been $1,600, not $1,500). I took time out of my day to meet with the owner on a Saturday, who took pictures of my face and wrote a note to my main provider about how to reduce the LUMPS on my neck from the improper injection technique by Rachel. It pains me to put this on a review, but I have allowed enough time to give this Medical Spa the time to make it right (not to mention my own time). I knew something was wrong, so I emailed on November 8, 2024, at 8:43 a.m. The office staff ignored my first email, so I had to call to explain how bad my face looked. She said to wait another week (which had already been three) to see what happens. Wait another week; I'm sorry. It's my face, for crying out loud. I am beside myself in explaining why they would not do the right thing. Please know you need to be careful here! Avoid this place if you can. They say they can do something but overpromise and underdeliver. What they did to my face was unacceptable, and I had to tell others what happened.

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    PRF Microneedling
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    PRF Hair Restoration
    California Skin Institute - Salinas

    California Skin Institute - Salinas

    2.0
    (61 reviews)
    0.4 mi

    I first came to see Dr. Noddleman just a few months before my wedding. I've suffered with moderate…read moreeczema for most of my lie, but in the months leading up to my wedding, I suffered a major outbreak....all over my body, especially on my face. I was devastated & hysterical at how badly my face had broken out, with just 10 weeks until our wedding! Dr Noodleman, & his amazing staff, put me at ease IMMEDIATELY, promising me that, not only was their primary focus to alleviate my pain & discomfort ASAP, but to have me looking my best well in advance of wedding day. I knew right away that they cared about me as a person, & understood how important it was to me to have clear skin on my wedding day! At this time, I didn't have insurance, & Dr Noodleman made sure whatever prescriptions & treatments he prescribed were something we could easily afford. He & his staff worked tirelessly to try to get me in touch with a pharmaceutical rep who could (hopefully) get me on a trial run of a new FDA drug that would essentially shut down my eczema altogether. He said it was my best option for long term treatment, but he would continue to do everything he could get me past this breakout & through my wedding day. Thanks to Dr Noodleman, & every fabulous office staff member, not only did I get a trial run of the wonder drug (it saved me!) but he has continued to follow up with me to make sure 1) I was feeling confident the week before my wedding 2) that I was able to get the new medication & it was working for me 3) that there was nothing more he or his staff could do for me to make sure I was feeling & looking my best Never have I ever had any type of doctor who I felt was so genuinely invested in my care, my needs & my quality of life. I have continued to see Dr Noodleman since my wedding for all of my skin care needs & will certainly be recommending him & his staff to all of my friends. Thank you Dr Noodleman & staff for truly caring for me & always giving me the best quality of care I have ever experienced!

    I wish there was a Minus Negative star to rate this place with. It is impossible to speak to a…read morelive person at the local office in Salinas. I've called multiple times about an overpayment issue and can not get anyone to credit our account, MUCH LESS ANSWER THE PHONE. HORRIBLE, UNPROFESSIONAL PHONE/CUSTOMER SERVICE. I will never return this to this place.

    Photos
    California Skin Institute - Salinas
    Thomas Trimble.8315827098 call me.
    Thomas Trimble.8315827098 call me.
    I need some help Please call me at 831-582-7098. Call me.

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    I need some help Please call me at 831-582-7098. Call me.

    Timeless Faces @ AthenaMed - medicalspa - Updated June 2026

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