The building was very easy to find, and the space is very welcoming! The ladies were also very…read morepleasant. My experience was wonderful, the service was great and I got a cute gift bag with post care items!!!

Owner is so sweet, she will take care of you and beyond. She has a great deal on Groupon and she…read morewill be my go to girl for all wax needs :) She makes sure you're comfortable, she is fast, and you know she is passionate about what she does :)

Fish town patrons. Jill left then Rachel left today. We got a good one Ruqaiyah! Let me tell you…read morenot a single hair left. Very compassionate. Kind'f shy but very thorough. I already made my next appointment with her mind you I hadn't been since the beginning of March okay.

I've been to this location about 5 times total just to get my brows waxed. One thing I've liked is…read morethat i have almost always been able to walk in and get an appointment. The last time I was there I thought I found the right tech for me--i loved the way she did my brows and she even filled them in after, so I scheduled an appointment with her again. This time I'm pretty disappointed. I noticed at first they weren't as well shaped as the last time and she missed some pretty obvious spots which I did ask her to correct and she kindly did so--but now that I'm home I have noticed my brows are super uneven, one of them was waxed way too far on one side so my right brow starts much further out than the left brow. This is particularly upsetting as I am one month away from my wedding and going on my bachelorette trip this week. I was hoping getting my brows waxed would make me feel good and getting ready a little bit easier/quicker but now I'm going to have to spend extra time filling in my brows and making them even. It's disappointing.

Very beautiful place but called if I could come in for gel x nails and wasn't told that I was gonna…read morewait over an hour for a walk in. Super disappointed and time consuming. Also, it seems like only one or two people do gel x nails because other people were attending before me even though I got in way ahead.

I gave this place a try a handful of times since it's so close to me but I had more bad experiences…read morethan good. A few times it was fine, not great but fine, but some of the technicians need training to not damage your nails. Once I went in and got gel polish removed and she was so rough she put a dent/pit in one of my nails that took a while to grow out. I've also had two different people clip my cuticles so aggressively I bled, which has never happened to me anywhere else. The last time it wouldn't stop bleeding where she cut me and instead of waiting a few more minutes she started to paint over the cut, at that point I had it and told her to just remove the color and left. I don't want to constantly leave a place worrying if I'm going to get an infection because they gave me an open wound. In addition they take appointments but then don't actually hold a spot for you, so you either have to wait a while or awkwardly sit in a pedicure chair to get a mani. It's a shame, I hardly get my nails done anymore because there's no good spots nearby.

I posted a similar review on Google, too. I wanted to share…read moreit here because I've been seeking a new stylist, found Irene here and absolutely loved my experience. Irene understands hair, listens, is great with feedback, talks you through the process and is overall a great conversationalist. I enjoyed some wine as we chatted about what my hair goals were and she absolutely gave me the haircut and color I asked for. I waited a couple of days post cut to report back on my experience to see how it was after I washed it- it's absolutely perfect, the hair cut, the color - I'm in love with how I look, I feel like we brought back my natural color in a dynamic way and the cut is easy to style. What was really genuine was Irene's candor about the process. She told me if I had any issues in a few days to let her know and we'd work it out. That is a true artist and stylist. I highly recommend Irene. The space is also really beautiful at Plume, one of the nicest salon bathrooms I've ever seen. I felt welcomed and really enjoyed my experience.

I and my daughter have been coming to Plume off and on for years, and have gotten decent cuts from…read moreseveral different people. So even though Irene failed to introduce herself, didn't listen, and cut my hair in grim silence aside from a few oddly hostile remarks, I trusted that she'd give me a competent bob. She did not. When she handed me a mirror to check the back, I was shocked. It looked like I'd been run over by a lawn mower. There was no shape and no volume; I could do (and have done) a better job on myself, in the dark with manicure scissors. They comped the whole experience, most likely so I wouldn't write this review. Three hours later I found another salon to give me a pixie. The rescue stylist confirmed that Irene's hack job was every bit as bad as I thought. I now have MUCH shorter hair than I wanted, but at least it looks intentional.

I've been seeing Lilith at Alchemy for a while now, and I can't say enough good things about her!…read moreShe's incredibly talented and thoughtful in everything she does. Lilith has a real gift for creating the perfect dimensional blonde, and she gives me the most flattering haircut with just the right amount of texture for my hair type. She's also super consultative and educational--she takes the time to make sure we're on the same page before every appointment, and I always leave the salon feeling like she's gone above and beyond to exceed my expectations. On top of her talent, Lilith is genuinely kind and empathetic. She makes the whole experience feel comfortable and fun--I always leave her chair feeling confident and beautiful. If you're looking for a stylist who really listens and makes you feel amazing, I highly recommend booking with Lilith. You'll be in such good hands!

The absolute best salon with the best people! I feel so lucky to have found them. I always leave…read morehappy. My hair always looks good. Also, I enjoy their plants, which is a lovely bonus. Plus they give back to the community with their food fridge. They're the best!