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    Timeless Plaques And Awards

    5.0 (5 reviews)
    InexpensiveTrophy Shops
    Open 10:00 am - 6:00 pm

    Timeless Plaques And Awards Photos

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    1 year ago

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    2 years ago

    Great quality and service. This is my second time purchasing a plaque. Very affordable.

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    10 years ago

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    12 years ago

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    7 years ago

    I love Timeless! They always do a great job. Always timely! I order plaques every month. Lisa is the Greatest!!!

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    Anderson Trophy

    Anderson Trophy

    4.7(84 reviews)
    63.8 miSun Valley
    $

    I submitted an order for a plaque on May 25 that included adding a photo. On May 26, I received an…read moreemail from the company stating that they do not print photos onsite and that I would need to provide a printed copy myself. Unfortunately, this information was never disclosed online prior to placing the order. Had that been clearly stated, I would have selected a different product from the beginning. I responded to the email explaining that this information was not available online and stated that I would instead like to order a different item. However, after sending my response, I received an email notifying me that my order had simply been canceled. There was no phone call, follow-up email, or attempt to ask what alternative item I would like to purchase. I then called the store and spoke with Jon. I explained that I felt the order was handled poorly and that a courtesy call or email should have been made before canceling the order, especially to discuss replacement options. During the conversation, Jon was dismissive and rude. When I asked to speak with a manager, he stated that he runs the store. I then asked for the owner's contact information, and he responded by saying, "That doesn't matter." As a returning customer, I found this interaction extremely disappointing and unprofessional. Rather than addressing my concerns, Jon repeatedly mentioned that he had worked for the company for 14 years, as though that excused the way I was treated. I value professionalism and customer service, especially when supporting local businesses. Unfortunately, this experience did not reflect either. I will be sharing my experience with coaching colleagues and others in my network so they are aware of how customers may be treated.

    I had an emergency Trophy request and Jon and the staff at Anderson helped us out with patience and…read moreprofessionalism. They were able to convert our trophy on the spot and charged a very reasonable price for their service. Highly recommend!

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    Timeless Plaques And Awards - trophyshops - Updated June 2026

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