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    Timeless Tails Grooming

    5.0 (1 review)

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    Services - Timeless Tails Grooming

    Bath and groom only

    Full grooming

    Pet haircut

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    26 days ago

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    Michael B.

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    Pawesome Palace

    Pawesome Palace

    (19 reviews)

    Had my cat, Luna, groomed here (short hair bath). It was great. She was handled with care and is…read morenow a happy clean cat. Hard to find cat groomers that are highly rated, so I'll be coming back to Bri for sure.

    I wanted to share my recent experience in hopes it helps improve communication and client…read moreexperience going forward. When booking online, the system prompts you to enter your card information immediately after selecting an appointment. Typically, this step indicates that a deposit will be processed, but that wasn't clearly communicated at the time of booking. When a team member later called to confirm my appointment, I mentioned that I had already entered my card information during the booking process. There was no follow-up from the team to clarify whether the deposit had been received, and since no additional communication was sent, I reasonably assumed everything was confirmed. However, I received a text message at 5:40 p.m. on 10/10/25 -- about 20 minutes before closing -- stating that my appointment scheduled for 11:00 a.m. on 10/11/25 had been canceled. I immediately called and texted but didn't receive a response until the next morning when the business reopened, at which point the appointment was already canceled. Given that appointments here are often booked weeks, if not months, in advance, it's extremely difficult to pivot or make alternate arrangements on such short notice. The lack of follow-up and the last-minute cancellation were disappointing, especially considering the time and planning it takes to secure a spot. I'm sharing this feedback constructively, as I understand things happen, but clearer communication and more proactive customer service would go a long way toward improving the overall experience.

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    Noah's Ark Veterinary & Boarding Resort

    (72 reviews)

    They invited us to tour the facility before we boarded our 2 dogs. We went on a Saturday at 2pm…read more They were not busy. We waited 10 minutes for the woman to finish the tour she was doing. When she was done her coworker informed her she had another tour. She pouted because she said she had a sore throat. They paged a male employee. Are several minutes he came in from out front. They told him they needed him to do a tour. He made an exasperated noise and said he didn't want to. I stepped up and said since our business wasn't a priority, we would take it elsewhere. If they couldn't be bothered to give us a tour that they invited us to take, how would they treat our dogs. We could not believe we were treated so poorly.

    Two stars: here's why The good: we have seen at least 3…read moredifferent vets here. They have all had good bedside manner and listened to my concerns. The techs and front desk staff are friendly. They generally can get you an appt next day. The bad: 1. My pet has been seen here within the past 6 months. I called to get a simple flea and tick med refill. We are up to date on the heart worm testing that had been performed here. The receptionist told me I could not get the med filled because it is state law to be up to date on rabies vaccination to get flea and tick medicines prescribed. My pet did not have a rabies vaccine on file at the first visit, when they prescribed me a 6 month dose. They did not tell me at the time that a stipulation to refill would be to have proof of rabies vaccine. Poor communication to me, and gave me misinformation because it is not State law, but instead their individual policy for this company that they must have proof of rabies to prescribe anything else to you. I appreciate that the medical director did call me back same day and listened to my concerns. They filled the med as a one off, but it was very disheartening to have to jump through hoops to get a preventative care medicine that other vets would readily give because all that is actually required by law is a valid vet-client relationship which, for most vets, means they have examined your pet within the past year. 2. We had cytology sent away for my dogs lump. The vet called to discuss the results and said that not enough sample had been collected, but she was confident it was a lipoma. This seemed to be an error in collecting the sample, but when discussing with the medical director it was told to me that this was another miscommunication. It was actually deemed a lipoma per the lab. 3. We brought our 4 month old, 4 pound kitten is for pre-surgical labs for her spay. They said she was too unruly and gave us meds to make her calmer. We came back with her medicated and they were still unable to get a blood sample. This is not a feral cat, she is a well domesticated cat we have bottle fed since 4 weeks old. The vet that performed her spay was able to get bloodwork without pre-meds. Unfortunately too much "bad" outweigh the "good" for us to return here.

    Pawsh Maltese

    Pawsh Maltese

    (1 review)

    This breeder is absolutely incredible. I call about a puppy, and at a meet and greet. I met the mom…read moreand da of her litters. The breeder provided the vet & shot records. She provide me a free vet exam. I ended up wanting the 8 month old boy who was so friendly. I didn't know much about Maltese but they are absolutely lovable. Maltese like all dogs raised and trained well are so affectionate. I received a package of everything I needed to start of with. Most importantly, after my military discount, the free package of necessities, and the same day appointment, I had the breeder come out to show me how to keep my little boy as bright white and clean as when I received him. Each of the dogs I saw were bright white, well groomed, I reviewed the AKC, CKC purebred pedigree registrations, all vaccination and vet records were in order, I even asked about the cray to prove each Maltese had four to five puppies a litter. OMG, my breeder had everything available. Most of all, she when to college for and works in the veterina field. I was impressed. Also, I confirmed the champion sired dog and the champion bloodline. I WENT TO SIX BREEDERS AND DIDN'T GET ANY OF THESE SERVICES. I recommend PawshMaltese.com. She has started the few other breeders who follow her business set up. Eoe, ve try few people have the facilities, service, and knowledge. Bob & Jenna (H. (Herndon VA)

    From the owner: Pawsh Maltese Breeder breeds ONLY Maltese. Our Maltese are our family pets and they are home…read moreraised. Pawsh Maltese are purebred pedigree dogs

    Timeless Tails Grooming - groomer - Updated June 2026

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