About a month ago, I went into Bayside, coin and jewelry to sell a gold necklace and some silver…read morecoins. He said that silver wasn't selling now due to some thing with the refinery, so I set them down on the counter while he assessed the gold necklace he offered me amount that I trusted him with giving me a true value. I found out later that it was way under them. Anyway I didn't do my due diligence so anyway it's my fault too but I'm not the one who stole when he paid me he laid out the money and I wanted him to recount it and when he did the $20 bill fell out in the middle I believe he was trying to pass $20 is $100 bill when I was leaving I noticed the coins were at on the counter and I assumed I put them in my bag when I got home they were not there there's only one other place it could be in that was their store I called them and they had a big resistance to my claim they finally agreed to show me the video when I came in it was blurry and black-and-white and her finger was extracting some of the view and also her fingers was on the air where I could probably see what happened I mentioned that and she just went on ignoring me I left very unsatisfied so I called and asked if I can bring someone with me to look at the video together as I've seen that video before and it was very sharp and in color and I knew I saw something on was on the area where I could probably see whether the quee I called back and said I wanted to bring someone with me to watch the video I believe they took a vantage of me because I'm a senior and they probably didn't think I would be aware of what was happening they didn't want me to bring any buddy else they were very rude and they have absolutely no customer service ability I looked on the stock market yesterday and the value of the silver coins were $87 each so they were value as close to $1000 and there's really nothing I could do about it. I talked to a few people about this and they said well they've changed management. But this is a family business my best guess is that they switch managers managements between the family, which makes it looks like it was under new management and you can trust them I think when it gets too hot, they put managements name in another relatives, leaving the impression that it would be a better.

They are extremely professional and were able to repair two pieces of broken jewelry I had. They…read morealso have a variety of new and vintage jewelry for sale. I purchased a gorgeous vintage ring that I adore. Highly recommend if you are looking for jewelry repair at a reasonable price or if you are in search of a one of a kind piece of jewelry.

My husband and I brought in a number of estate, gold and diamond items to sell. We were extremely…read morepleased with the care and kindness that Sonja and the rest of the staff at Neeter House of Luxury showed us and we were very happy with the amount we were offered! We have sold unwanted jewelry before, at other places, but this entire experience was the best! Please don't hesitate to patronize this fine business! They also repaired my engagement ring. It is more beautiful than ever...so lovely I keep staring at it!

Best Jewler in town hands down. Beautiful shop, amazing selection and John Neeter is a true…read moreprofessional! If you want quality jewelry at the right price, Neeter is your guy!

Lanka Jewels has been my boyfriends go to jewelry shop for the past two years. He has chosen almost…read moreall of the jewelry from their store, because it supports local businesses and that they have a wide variety of options. I own a rose gold band with small round cut diamonds from them, and I am always grateful for when they're able to clean it for me. In addition they offer Moissanite products including earrings. They have become my go to set since receiving them. I have no complaints with any of their products I have to date. And when we recently went in to look at engagement rings sadly there was not the perfect ring for me, but they mentioned how they could have a custom made ring made for us. I wore my ring and earrings in a recent Photoshoot. I personally appreciate smaller dainty jewelry and that is why I love the ones I have from Lanka so much.

I am so disappointed in Lanka Jewels and their scummy and sketchy business practices. I ordered…read morethis custom necklace for a very special Christmas gift for my mom. The mountain has special meaning and is really important to both her and my whole family. The photo on the left is the design I sent them, the photo on the right is the job they did. It looks absolutely horrible and absolutely nothing like what I asked for. When I told them I was not happy with what they did, they refused to do anything about it. They won't return my money, they wont give me a new blank necklace so I can take it somewhere else to get it engraved properly. They can't buff it out because the necklace is already so thin and the lines they carved into it are so deep. Not only did this cost me close to $500 and I had to save up money for this special gift, I now don't have her Christmas gift ready in time due to this abysmal job. I can't give this horrible work to her, it looks like a toddler did it. The design is crooked, the lines have mistakes and there are random marks all over it. It's just so bad. I probably could have done a better job honestly. I spent over 40 minutes in store after receiving it, asking for them to give me my money back or give me a new necklace. I spoke directly to the owner. They kept arguing and refusing to give me a refund, even going so far to insult me as to try to sell me another necklace they had for 50% off. I was actually crying from the way they were talking to me. This is disgusting to do to a family at Christmas time. I will provide an update if the business resolves this issue but buyer beware. They will take your money, do a pathetic job and do nothing about it.

Great service - I went to sell a couple of pieces of jewellery. The owner was professional, and…read morethe service was great. Would definitely recommend him

Consulted regarding ring repair and resizing. The owner discussed options with me. Work was done…read morein a week and was very reasonably priced. Great quality work. Will definitely go back again!

My fiancée took her engagement ring in to have a companion wedding band made for it. She said she…read morewanted to look at the wax mold before the ring was made. The mold was promised to be ready three weeks later. That date came and went with no communication from Jewelry Affair. My fiancée called a week later and the owner explained they were running behind because of snow, which was a lame response (I own a business two blocks away and still managed to take care of our customers during the snow days). He also said his wife had been sick, which would have been easier to be understanding of if someone had at least called us. He said he would have the mold done soon and get back to us. Another week passed with no contact from Jewelry Affair. Three more days passed and the owner's wife left a voice message explaining again that they were delayed owing to snow and her not feeling well. She said the mold would be done in another week. That week passed with no word from Jewelry Affair. I called at this point and spoke to Beth, the owners wife. I said my "patience is exhausted." She said she would look into it and get back to me, again leaning in on the excuses of snow and health delays, this time adding that it's just the two of them (as though their staffing problems should be my problem.) Four days passed with no contact from Jewelry Affair. That Friday my fiancée and I walked into the store and expressed our frustration. Beth explained that she wasn't able to call me back because my name is not in the invoice. She did not explain what kept her from calling my fiancée instead. We were offered no apologies or accommodations. The owner, Rodney, appeared at the top of the stairs to further argue our position and explain away their horrible customer service but could not be bothered to come down and speak with us. I was very angry at this point, and though I did not use profanity and merely suggested they try communicating with their customers, he said I was "being nasty about this." I demanded they return the engagement ring (a $20,000 piece of jewelry). He said he needed it to finish the wedding band, which he had already poured, skipping the agreed step of allowing my fiancée to first look at the wax mold. Rodney said the ring would be done by noon the next day. We came back the next day and the ring was ready. Beth was quite pleasant. The ring was beautiful. It was a better ending to a frustrating experience that should have been joyful given the circumstances. It's too bad, really. The guy is a decent jeweler but, in my opinion, a crummy business man with an attitude problem. We won't be back.

I needed to get my wedding ring sized up. They were able to size up my ring plus get it…read morere-antiqued. It's so shiny now and fits perfectly! I'm so happy with the outcome.

I had an awful experience calling to ask about jewellery repair. I had two rings in need of repair,…read moreone purchased at People's jewellers and one old family heirloom. I think the name of the woman I spoke with was Monica. As soon as she heard I had a ring from People's, all she would tell me is that I had to go there to have it repaired. I told her that I would rather pay more to have it fixed locally because People's sends it out East. I kept trying to mention my family ring (because I absolutely would NOT send that anywhere in case it got lost) but she refused to listen and just kept saying, "go back to People's!". I literally almost cried because I'm so attached to that ring and it breaking was already so stressful. Anyways, I went to Independent Goldsmith, paid twice what I would have at People's in order to keep it local, and received excellent service. I would not recommend LL Private Jewellers at all, absolute crap service.

When looking for a jeweller to resize my (brand new!) custom engagement ring (bought online, didn't…read moreknow my size) I was initially scared and overwhelmed - until I talked to Monika! I had quotes from 2 jewellers that were much higher and that included up to 10 days in wait times. When I called LL (open til 9pm! so convenient for us 9-5ers!) they said to come right in, and as soon as I found the building (it's that old one on Granville you always pass but never noticed) they buzzed me in to their little studio. They were real, honest and friendly during the consult, quoted me MUCH less than the others and said they'd have it 2 days later! I went to pick up my ring today and it fits perfectly, I realized the reviews were all true, they made me feel comfortable and extremely satisfied with the end result. I'll definitely recommend their no-nonsense, amazing work to my friends and go back to them if I need anything else!

After submitting pics of the damage I received a quote for my repair. Dropped it off on Friday and…read morepicked up on Monday. Quick and friendly service with payment options that prefer debit transactions vs MC/Visa.

Thank you for engraving the Grad gift so quickly. A great…read morejob, elegant & she loved it. Thank you Anna & company. Although we travelled by train, etc., from Langley, the trip was worth it.

I got my watch fixed here, the service was great, and quick, thanks - probably the best place for…read morewatch repair in Abbotsford.

From the owner: Watch battery replacement. Watch and Clock Repair. Watch crystal replacement. House call for…read moreGrandfather clocks.Watch Repair. Clock Repair.Cut links for watches.