I'm so disappointed with this business! Sold a watch to my elderly father for $670 and it doesn't…read morework properly! And than told to deal with the watch maker in New York! A final sale they said, but my father asked them before he purchased it if it worked and they said yes. My father works hard for our community and the income he makes. After 15 years with his existing watch he deserved a new one, but got scammed by Thomas Designer Jewellery. I would not recommend this store to anyone!

Excellent service, very friendly and informative. Great value, and access to goldsmith.read more

I was lucky enough to go to Lanka Jewels today and couldnt believe the great service I got from…read morePamela and Kate I have been self employed most of my life and sure appreciate good service . I got a good price for some broken jewelery I took . Thank you Ladies for the friendly helpful service !

I am so disappointed in Lanka Jewels and their scummy and sketchy business practices. I ordered…read morethis custom necklace for a very special Christmas gift for my mom. The mountain has special meaning and is really important to both her and my whole family. The photo on the left is the design I sent them, the photo on the right is the job they did. It looks absolutely horrible and absolutely nothing like what I asked for. When I told them I was not happy with what they did, they refused to do anything about it. They won't return my money, they wont give me a new blank necklace so I can take it somewhere else to get it engraved properly. They can't buff it out because the necklace is already so thin and the lines they carved into it are so deep. Not only did this cost me close to $500 and I had to save up money for this special gift, I now don't have her Christmas gift ready in time due to this abysmal job. I can't give this horrible work to her, it looks like a toddler did it. The design is crooked, the lines have mistakes and there are random marks all over it. It's just so bad. I probably could have done a better job honestly. I spent over 40 minutes in store after receiving it, asking for them to give me my money back or give me a new necklace. I spoke directly to the owner. They kept arguing and refusing to give me a refund, even going so far to insult me as to try to sell me another necklace they had for 50% off. I was actually crying from the way they were talking to me. This is disgusting to do to a family at Christmas time. I will provide an update if the business resolves this issue but buyer beware. They will take your money, do a pathetic job and do nothing about it.

Bought a box chain with a LIFE TIME WARRANTY IN 2019. They are now saying they can't repair it…read moreanymore and won't replace it for me because "wear and tear" isn't covered in their warranty. This is the reason they got rid of their life time warranty, because they know their product is garbage and don't want to have to stand behind it for a "lifetime" anymore. I have been a Michael hill loyal customer for 19 years with MANY pieces of jewelry through them. They wouldn't even let me escalate the matter to speak with a manager. The worst customer service I have ever received. Absolutely disgusted with this company.

Terrible experience.Just found out the lifetime warrenty does not cover your center stone if it…read morefalls out.My wife just lost hers the other day and she takes good care of it.We take it in every 6 months for cleaning and you would think they would have caught something there..The ring is only three years old and this has happend...Bad quality bad customer service..Will not be using Michael Hill ever again..

At first this place was great. They bought a lot of gold off me and we had good business…read morerelations. So in early March 2020, I pawn my chain,the OWNER tells me that I have two months on paper,but she takes months to sell her old inventory. She was just putting out stuff from before Christmas she says. Then COVID comes,and I finally get down to the shop to pay for my stuff,I am aware I am late on payment,isn't everyone during Covid. I was taking care of my grandma,who died from the virus. Owner says she sold it,and sold the huge diamond crosss that I didn't t even pawn,it's not part of the contract. If you sold the chain ,ok I understand, but I didn't get paid or sign my name that I was pawning that. I just told her to keep it with the chain. She has one chance to make it right,or I will go to police ‍

From the owner: Since 1992, Chilliwack’s residents have turned to Common Exchange as their pawnbroker of choice…read more And it’s easy to see why! Our extended family of friendly, knowledgeable staff has worked with thousands of patrons across BC to get them the cash they need, when they need it. We are here to work with you, not judge you when you need it most. When you need a pawnbroker, choose the company that has the reputation for exceptional service.

Attitude was Lowrey totally low balled me quoted me 1/8 of the value of what my gold was worth…read moretotal rip off

From the owner: Silver & Gold Bullion Dealers: Cash for Gold: We Buy /…read moreRefine Gold / Silver / Diamond Jewellery, Panning & Mining Gold, Gold Nuggets, Bars, Coins & Watches. Custom Designs: GIA Certified Diamonds & Gems: Repairs, Stone settings and Appraisals