I got my watch fixed here, the service was great, and quick, thanks - probably the best place for…read morewatch repair in Abbotsford.

From the owner: Watch battery replacement. Watch and Clock Repair. Watch crystal replacement. House call for…read moreGrandfather clocks.Watch Repair. Clock Repair.Cut links for watches.

Great little watch repair shop in Marysville, WA. I came in for a battery replacement for my Bulova…read moreMarine Star. The owners, Shawn and Katherine were happy to help and took care of it on the spot. They also added a sapphire crystal for a reasonable price. The owners have a clear passion for horology and were happy to talk about watches & clocks.

Found myself needing a new "watch guy" because my former one passed away. I wanted to replace…read morebatteries in two watches and have one band changed. I went in and was immediately greeted by the two owners. They were very friendly and chatty. We talked watches for a while and I mentioned I needed a band changed in my Invicta. I brought a new band in but after examination we decided it was too flimsy. Shawn (I think) just happened to have several options handy and we landed on a blue rubber one. My watches were fixed up in no time. I just felt like I was there to shoot the breeze about watches instead of being another rando customer. I will definitely tell my buddies about this place. They specialize in watches and clocks from what I saw. Give them a look if you're in need of friendly and prompt watch or clock service. I will definitely be back.

Got charged nearly $70 to have a watch bracelet resized. Most places do it for free or under $10…read more $70 is absolute thievery for 5 minutes of work. I doubt they would have charged that much if I had brought in a Timex, but it was a higher end watch. Do not go here. Dishonest and greedy.

Took my ring for repair. They claim it broke. They never called me to say it broke. They rebuilt…read moreto satisfy me. I was told after the math. They asked me I could walk away without paying..... My ring didn't look the same, and sadly I did not wear my glasses at the time. I wanted to remain polite and I paid for the resizing. When I went home I realized they chipped the stone on my ring. If you are not professional do not touch peoples valuable. Good manners and being supper polite does not cut it, when you destroy someone's ring. I will not bother going back, to say what. The ring is damaged anyway. I wouldn't ask you to stay away, I just had a very bad experience, and I will never go back.

5 Stars. Excellent Service for watch repair. Very fast. Fair price. Highly recommended.read more

Norbert is a gem! My mum who is in her late 60's inherited an Omega watch from her grandfather…read more None of us had realized how expensive Omegas are and she had been taking it regularly to watchmakers in India who sadly had damaged it the last time. We were initially going to take this to the Omega boutique close by home but upon learning they ship their watches internationally she wanted to find someone local who could handle it. They searched and were fortunate to find Norbert! He fixed the most immediate areas and guided against fixing all the damage but managed to get it back working as it is has never worked so well before. His work is thoughtful and he was extremely honest so well worth the investment in her watch.

I took my 50 year old Seiko watch in for repair.. it's…read moreautomatic so he quoted me $200 to fix it.. lots of moving parts he said, ok I said it was a gift from my father so I though it was worth it.. after a year of always adjusting the time I took it back for repair, he said it was a week past warranty and would probably cost more..after a bit of arguing it came out that all they did was clean and lubricate it...he laughed when i asked for at $100 back HE LAUGHED!! It,s a nice watch, wish it would work properly........

I Do Not recommend this shop. We took our wall clock in for repair in January. were told it would…read morebe 2 - 3 weeks. Then another 2 - weeks and on and on for 6 months. Finally they said it was ready, so we brought it home, hung it on the wall, and, it didn't work. Wee took it back in and were told 3-4 days. After a month we were told one of the gears were broken and they couldn't say how long it would take. They have now been "fixing" it for 7 months. We told them we want bour money back and we will take it elsewhere. We took it to Watch Market in Coquitlam and were told a week. He called us in 6 days and said it was ready. I asked if any gears were broken? He said no. Also he charged me $100.00 less!!

I took out my Seiko Sports 150 Dive Watch today to go to the pool and I saw that the Monday on the…read moredate was rusted. Every time I see it, it makes my heart sink and it reminds me of this dreadful store. I came to them in 2009 to get my watch battery changed. The crystal had a pretty deep gouge in it and the band was worn. I asked them for a new crystal, a new band, a new battery and a pressure test. They said it would be ready in a few days. The next week, no reply. I called them and they said that they didn't have the crystal and they would have to order it. They said 2 weeks. A month later, I called them and they didn't answer their phone. I left a message. They didn't call back. I was called up for military duty in Iraq. I asked my sister to call them from time to time to check on my watch and eventually, 9 MONTHS LATER, it was ready for pickup. My sister boxed the watch up and shipped it to me in Iraq. It had a new band, but the crystal was not new. It was old, clearly used, and looked like it had 80 little scratches and few big scratches on it. I mean it looked beat up. I called them a few times using the military phone center and they rarely answered and when I did reach someone, I was told this or that. On my leave, I flew off to China and went swimming off the Hainan coast. I looked to check the time and saw sea water floating around in front of the face. I was furious. I dried the watch as best as I could and after my tour was over, I came to their shop. I met the owner and he was "shocked" to learn that my watch leaked. He said that this is very rare. But when he opened my watch up, he found that it didn't even have a gasket on the back hatch. He apologized and said that he would order a new movement and would fix my watch up as good as new. Weeks drug into months and after 6 months my watch was still not ready. I was called to active duty again and while in Iraq on my second tour, I wrote him a letter explaining when I would be home and that I expected that my watch would be ready. I came home, collected my watch and right there in front of him, I tried to set the time. The minute and hour hands would not freely rotate through 12 hours and the day & date would not rotate through 1-31 an Mon-Sun. It was obvious that he opened the watch, cleaned it a little and put it back together. It was not a new movement because it had rust in it. He said that the "new movement" must be defective. Straight liar. I told him that I wanted my watch fixed back to the way it was when I bought it. I left the watch with him. He called after some weeks and I came to pick it up. He obviously put in a new movement as the watch would rotate and kept (and keeps) good time. However, every Sunday night, the day/date hangs up and I have to pull the crown, jiggle it, rotate through the week and get it unstuck. So while he changed the movement, he used the old day/date wheels and other rusted parts. I complained that he ruined my watch and said that I wanted satisfaction. He asked what I wanted and I said nothing less of a refund equal to what this watch retails for today. He cut me a check for $250 or something close to it. 2 1/2 years later, I got my watch back, 1/2 rusted and never worked properly since. Bottom line up front: this guy performs terrible watch service, has little to no integrity, doesn't return calls, his phone frequently goes unanswered (it is disconnected at the time of this writing) - really, I don't know how he stays in business unless the shop is a front for something else. Do yourself a favor, take your watch somewhere else.

I love spring wound, antique clocks and pocket watches. A growing concern of mine, over the years,…read morehas been being able to find someone who still has the skills and craftsmanship to properly repair and maintain these time pieces. I consider myself lucky to have found Lenny and his staff at "Perfect Timing". They have taken excellent care of two of my pocket watches, a thin, Swiss-made, "Bergland" and my 1908 Hamiliton railroad watch. Thank you!

Edited to respond to the owners condescension: Based off…read morethis reply I think the style of customer service speaks for itself. Saying I was happy with the option to use a clasp as opposed to a weld shows the lack of awareness. I was not thrilled but had promised my 8 year old and drove 30 min for the appointment so felt stuck. Very quickly after I initially contacted you with concerns, my daughter's bracelet fell off and was unfortunately lost. You offered to re-weld mine but about a week later prior to being able to even consider making arrangements to come back for a re-weld mine also fell off and I've been unable to locate it. The reason for this review now is because Yelp suggested your establishment, and yes I would still be bothered when I spent $100 on now missing jewelry shortly after purchase. I've since had a new one placed on myself without ANY issues. It's welded very strongly. And I got my daughter a bracelet with a clasp that is age appropriate and it's remained on through school, sports and normal 8 year old activities without issue. Sorry to upset you with factual details of your products and services. Your clasp was obviously subpar as was your welding skills. Why would I come back to have you weld it again when your welding abilities didn't last even a month? I suggest kindly touching grass. Original review: Got a "permanent" bracelet that fell off within the month. Should have just ordered a bracelet elsewhere. They clearly don't know how to weld correctly. Their customer service needs work as well.

I have a nice experience here working with the shop owner on creating a custom ring. I had wedding…read morerings and leftover rings from my grandparents and parents that really were not useful to me. I wanted the gold for something that would carry their memory and also be something that I would enjoy. I took all those rings and she used my gold to cast a new ring for me. The result is a very nice looking gold ring that is made up of my families gold and has my grandmothers wedding diamond in it. And I wear it regularly and really enjoy it and enjoy the memory of where it came from.

I had a pleasant experience with this shop. I went here to remove a link for my watch and it took…read morehim less than 10 minuets to do so at a reasonable price. I would recommend this place from my experience.

I sent in my old mariner clock to him for repair. He charged me over $100 and the clock wasn't…read morefixed. Sent it to him again, since he seemed to be the only one able to repair such a clock. He kept it for OVER A YEAR before telling me he couldn't fix it. AND charged me another $100.

He's one of the best... he leaves nothing to detail fixes it like it's supposed to be fixed.read more

Great guy, and quick. Brought in two watches that needed batteries and he fixed me right up!read more