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    Spectrum

    Spectrum

    1.3
    (282 reviews)

    Transferred to theses guys after dropping Windstream (which is a MUCH better service) for the…read morecheaper price. The only good thing about Spectrum is their new customer deals. Tenured customers receive the short end of the stick when it comes the pricing. The actual internet and cell phone service itself leaves much to be desired. I pay for their top dollar package but I experience random outages, many dead zones, unexpected loss of internet/ cell phone service.. I can only imagine how terrible the service is for the lower level packages. I just regret moving to an area where google fiber doesn't exist.

    I rarely leave reviews, but my experience with Spectrum (Charter Communications) has been so…read moreconsistently poor that it needs to be called out. In less than 90 days of service, I've experienced at least a dozen outages--many of them happening overnight between midnight and 4-5 a.m. with zero warning or communication. The service simply drops, as if reliability isn't even a priority. For anyone who depends on a stable connection for work, this isn't just frustrating--it's costly and unacceptable. What makes this worse is the complete lack of transparency and accountability. There's no proactive notification, no real explanation, and no sense that the customer's time or livelihood matters. It feels like Spectrum assumes customers won't notice or won't care--which is an incredibly poor way to operate a service people rely on daily. Paying for a service that repeatedly fails without warning isn't just disappointing--it's a breach of basic expectations. If you need dependable internet for anything important, I would strongly advise looking elsewhere. This has been one of the most unreliable and frustrating service experiences I have ever had, and their complete LACK OF ACCOUNTABILITY has now become a legal matter, so GAME ON! ::

    Timewarner - televisionserviceproviders - Updated August 2026

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