the best insurance agency in the Boston area. very helpful always follow through, they have been…read moreexcellent to deal with well over twenty years I've worked with them.

We have been with Nixon For about 25 years and by far they give the best customer service. About…read more12 years ago my husband Convinced me to try his clients agency, so we made the switch. About 6 months in to New policy I was in a minor accident. Not at fault. It was an absolute nightmare dealing with the new insurance co. As soon as policy was up we went back to Nixon. They are always there to provide helpful solutions to any insurance needs. They go the extra mile to be sure you get the best price possible that gives you the coverage based on your individual needs. Big Shout out to Debbie, who is always so professional and helps me navigate through any claims or issues. Thank you Nixon.

Gary is everything you could want in an agent. He's knowledgeable about a range of insurance topics…read more-- I've had both auto and home insurance with Farmers for nearly 10 years. He's also a genuine person who is easy to speak with and very clear in all communications, either via email or phone. I would highly recommend Gary and Farmers to anyone in the bay area.

Gary is simply the best. He is sincere and goes above and beyond to help his clients. Ive been his…read moreclient for over 3 years and i recommend him highly.

I've been with Diablo Valley Insurance for over 18 years. Susie Geissler recently informed me that…read moremy insurer sent a notice of non-renewal. I was bracing for a big premium increase. Susie looked into combining all 4 of my policies under Mercury and actually saved me about $1500/year, which seems unheard of these days. Susie has been giving us great customer service the throughout the years. Thank you Susie!!

Very positive experience here, even though we didn't end up doing business…read more I dropped in on a Thursday afternoon to see if I could do better on auto and homeowner than with my longtime carrier. Susan Geissler was friendly and took down all my current information. After checking with other carriers Susie told me the next day that what I have with my current carrier is actually pretty good and it would probably be wisest to stick with it. Now that is honesty! If I am in the market for insurance again I will definitely check here first.

Melissa is AWESOME!!! She is always VERY fast to get me information and help us consider ways to…read morereduce costs. We have 2 teenage drivers and home insurance thru them. Melissa has been ultra professional with quick thorough information. I truly appreciate her and would HIGHLY recommend working with her. I haven't worked with all in their agency. I would stick with Melissa 100%!!

Melissa has been amazing! Helping us navigate adding a teen driver, and another car to our policy…read morewas easy and straight forward. She is quick to respond by email, and always has the answers to my questions. So glad to have her help.

Now, after some time, I understand that it was a terrible experience, at the very beginning of the…read moreinsurance, I was charged $1,100 for the first installment, of which $310 per month was spent on insuring a new car, the agent charged me $790 for issuing the policy, and they also imposed home insurance on me for $16 per month, which I don't need it at all, I'm very glad that I terminated all contracts with this agent!

David Kaufman has handle my commercial property insurance for years…read more He is very knowledgeable, professional, works with many insurance companies so he will find you the best coverage at the best rate. He responds quickly to my emails and, puts up with me :) I cant recommend David enough.

I have been a State Farm customer for over 15 years. I recently moved to San Francisco and needed…read moreto transfer my renters insurance to a California office while keeping my auto insurance in in Texas while I waited for the car to be sold. I was told I could have two separate payment plans since the policy in Texas was to be canceled soon. I sent the office a copy of a voided check to set up the new payment plan for the California policies. I later received a call from the gentleman in Lynn's office and was spoken to like I was a deadbeat for not paying my insurance bill. Which was a complete shock to me since I sent in the necessary voided checks to set up a payment plan and I did not receive a bill. Come to find out, the office lost my checks (which I was told at a later time they found in another client's file), and my monthly payment plan was not set up. I ended up speaking with Beth, and gave her my credit card to take care of the past due balance, and she assured me everything was taken care of with the payment plan and I was good to go. Beth called me the next day and said my policy was going to be canceled the next day due to non payment. I was told that my payment plan was never set up in California as she added my renters ins to my car payment plan in Texas, which at that point had been canceled. During the entire ordeal, I have asked on two separate occasions to have have Lynn call me. I still have not heard from her. If you want an insurance agent that will mismanage your personal information, not honor your requests, and loose your policies and payments go with Lynn Petrie. I know I could not trust Lynn or her staff to handle my polices in the time I would need them the most - in the time of an emergency.

My insurance agent at this office, Kimberly Scherer, has shown to be incredibly knowledgeable and…read morehelpful. The service does cost more than Geico, but I know what I am getting for that extra money.

We cannot say enough good things about working with Nathan and his team. They handle all of our…read moreinsurance; homes, vehicles, and our umbrella policy. The level of service is truly white glove from start to finish. In a world where it's nearly impossible to reach a real person, Nathan's Team is responsive, proactive, and incredibly knowledgeable. When we have a question, we get a clear answer quickly. When something needs attention, it gets handled. No chasing, no call centers, no confusion. There is something incredibly valuable about working with a local agent who knows you, understands your situation, and actually cares about protecting your family and assets. We feel confident knowing our coverage is thoughtful, coordinated, and reviewed regularly not just set and forgotten. If you're looking for an insurance agent who combines expertise with personal service, Nathan and his team is it. Highly recommend.

Needed to get an updated declarations page and they got it done in minutes - I was very pleased…read morewith the quick turnaround and the attention to detail!

Karen is incredibly knowledgeable, super responsive, really a sharp and nice person. We had a true…read moreemergency - lost a job and insurance and then I learned I needed a big operation in a few weeks. The only insurance option we had initially was poor, and very expensive. We saw reviews for Karen on NextDoor and gave her a call - GREAT decision. By the time we met with her, we had another ins option to consider and she explained details of Covered Calif that we were just too stressed to figure out. Although super busy, she gave us loads of info, helped us choose - though she got essentially nothing for her time. It has been the most insanely stressful week, but we're much more confident in our decision than we would have been without Karen's counsel. We will for sure be working with her on other life changes and retirement/estate planning. Highly recommended.